How quickly does Proofpoint provide delisting details and advice?

Email marketer from Reddit shared their experience, stating that after implementing suggested changes and submitting a delisting request, Proofpoint responded with details in about 3 business days.

Email marketer from SenderScore Forums user shares that delisting speed depends on factors such as sender reputation, the nature of the blacklisting reason, and how quickly the sender addresses the issues Proofpoint identifies.

Email marketer from StackExchange mentioned that in their experience, if the issue is straightforward (e.g., minor configuration error), Proofpoint may respond within 24-72 hours. However, more complex cases requiring investigation can take a week or longer.

Email marketer from EmailDeliverability.com stresses the importance of having detailed logs ready and a clear understanding of recent email activity before contacting Proofpoint, as this can speed up the review process.

Email marketer from Mailjet.com mentions that consistent monitoring and proactive action on deliverability metrics like bounce rates, complaint rates, and engagement levels can often prevent blacklisting in the first place, so reactive delisting isn't needed.

Email marketer from Kickbox.com states that the time it takes to be delisted from Proofpoint depends on the severity of the issue and your cooperation in resolving it. They advise contacting Proofpoint support directly for specific estimates.

Email marketer from Validity.com indicates that Proofpoint's delisting process varies. Minor issues might be resolved within 24-48 hours after submitting a delisting request, while more complex problems could take several days or even weeks.

Expert from Email Geeks shares that Proofpoint is pretty quick to give details on the cause and some advice to fix issues when applying for delisting.

Expert from Word to the Wise, Laura Atkins, responds that focusing on proactive reputation management through good sending practices is key. This minimizes the chance of getting blacklisted in the first place and makes the rare delisting request much smoother and faster as you can demonstrate good faith.

Expert from Spam Resource, Mikael Jansson, explains that the speed at which Proofpoint provides delisting details depends on the complexity of the issue and the quality of information provided in the delisting request. Clear, concise requests with supporting evidence are typically processed faster.

Documentation from Proofpoint.com details that it is important to take remediation steps to correct the cause of the listing. It recommends that you collect as much data as possible to help them understand the root cause and implement changes to resolve whatever led to the block before contacting them.

Documentation from Spamhaus.org specifies that the speed to resolve depends on the type of listing, such as a policy listing or a more serious listing due to spamming activity. Resolving policy listings often involves simple changes. More severe listings will require more time and effort.

Documentation from MultiRBL.valli.org advises that turnaround times vary wildly on Blacklists. Some will be near instant. Some require a human to review the request so will take longer