How do SMS spam complaints impact email domain reputation and Razor blacklists?

Email marketer from Reddit explains that the key is consistency and reputation across all channels. If you're blasting SMS with shady offers and getting flagged, email providers are gonna notice. It's all about building trust, and spam reports hurt that trust, no matter where they come from.

Email marketer from Mailjet answers that maintaining a positive sender reputation involves monitoring SMS spam complaints and quickly addressing any issues. By actively managing SMS campaigns and ensuring compliance, senders can protect their email deliverability and prevent blacklisting.

Email marketer from SparkPost explains that cross-channel pollution can definitely impact deliverability. If your company is flagged for SMS spam, email providers can become suspicious about all communications coming from your domain. It's important to segment your messaging and ensure that you're following best practices for both SMS and email to protect your sender reputation.

Marketer from Email Geeks shares that the flurry of spam complaints about the SMSes that they sent out caused the domain contained within the messages to be flagged as spammy; interestingly, it doesn't look like they ever see that domain in the email world

Email marketer from GMass answers that cross-channel marketing requires a cohesive approach. Negative feedback from SMS campaigns can indirectly impact email performance.

Email marketer from ZeroBounce explains that while they focus on email validation, it is crucial to monitor all communication channels to maintain a good reputation. Engaging in unsolicited SMS marketing could lead to a damaged reputation and subsequent impact on email deliverability.

Email marketer from Customer.io explains that when SMS and email are combined together, the sender should be careful of reputation in either space.

Email marketer from SendGrid answers that maintaining a positive sender reputation is critical for ensuring email deliverability. Email marketer also shares that poor SMS practices can affect the domain and IP addresses, leading to blacklisting, spam filtering, and reduced inbox placement rates.

Email marketer from Litmus answers that sender reputation is closely tied to deliverability. Poor SMS practices can affect a domain or IP's reputation, leading to blacklisting or spam filtering.

Email marketer from StackExchange explains that SMS spam complaints, especially when linked to a domain also used in email marketing, can negatively impact domain reputation. ISPs and blacklist providers often correlate data points. High SMS spam rates associated with a domain might lead to increased scrutiny of email originating from that same domain.

Expert from Email Geeks shares that just because an email address is deliverable does not mean that person signed up for your mail and explains it’s likely someone gave an address that didn’t belong to them, which ended up getting the client listed. Overall, though, she says it’s an old open source project and it should have zero impact on deliverability.

Expert from Word to the Wise explains that a domain's reputation is often viewed holistically across different channels. If a domain gains a reputation for sending SMS spam, this can impact how email providers view email from that domain, leading to filtering or blocking. This is because the domain is seen as engaging in questionable practices overall.

Expert from Word to the Wise explains that a primary goal of spam filtering is to improve customers’ experiences by minimizing abusive messages, therefore, providers can and do consider related or associated factors for making blocking or filtering decisions.

Documentation from ietf.org answers that DMARC focuses on email authentication, it indirectly relates to overall domain reputation. By implementing DMARC, organizations protect their domain from email spoofing and phishing attacks. This helps maintain trust with recipients and ISPs, contributing to a better sender reputation over time.

Documentation from Spamhaus explains that while they primarily focus on email-borne spam, they acknowledge the growing interconnectedness of communication channels. If a domain is heavily abused in SMS spam campaigns, and that abuse is linked to malicious activity also observed in email, it could potentially influence their assessment of the domain's reputation.

Documentation from Sourceforge explains that Razor is a distributed, collaborative, spam detection and filtering network. While primarily focused on email spam, the principles it uses (identifying and reporting spam patterns) could, in theory, be applied to other communication channels. High rates of spam reports across multiple channels could contribute to a domain being flagged by Razor or similar systems.