How long does it take to improve a domain's email reputation from bad to good?

Summary

Improving a domain's email reputation from bad to good is a multifaceted process demanding consistent effort over time, without a definitive timeline. Experts, marketers, and documentation sources concur that the duration depends significantly on the severity of the initial reputation damage, the underlying causes (such as blocklisting, spam complaints, poor list hygiene), and the effectiveness of implemented remediation strategies. While some observe improvements within 3 weeks to 3 months, others emphasize it's a gradual journey, akin to building trust. Key actions include list cleaning, sending engaging content, authenticating email, managing bounce rates, and promptly addressing sending issues.

Key findings

  • Variable Timeline: No fixed timeframe exists; improvements can range from a few weeks to months.
  • Consistent Effort Crucial: Sustained effort in implementing best practices is paramount.
  • Address Root Causes: Identifying and fixing underlying issues is key to improvement.
  • Reputation as Trailing Indicator: Reputation metrics reflect past behavior, making consistent positive changes essential.
  • Gradual Process: Building a good reputation takes time; there are no quick fixes.

Key considerations

  • Severity of Initial Damage: More severe damage requires longer remediation efforts.
  • Remediation Effectiveness: The success of strategies like authentication and list cleaning determines the timeline.
  • Content Matters: High-quality, engaging content reduces spam complaints and improves engagement.
  • Monitoring: Track email metrics to assess progress and adapt strategies as needed.
  • List Hygiene: Maintain a clean and engaged subscriber list.
  • Authentication: Implement SPF, DKIM, and DMARC.
  • Bounce Management: Monitor and manage bounce rates.

What email marketers say
10Marketer opinions

Improving a domain's email reputation from bad to good is a process that requires consistent effort and time, with no definitive timeline. The duration varies significantly based on factors such as the initial severity of the reputation damage, the underlying issues causing the poor reputation (e.g., spam complaints, poor list hygiene), and the effectiveness of implemented remediation strategies. Key actions include list cleaning, sending engaging and valuable content, adhering to email authentication best practices, managing bounce rates, and consistently monitoring email metrics. Some have seen improvements in as little as 3 weeks, while others report timelines of months. Identifying and addressing the root cause of deliverability issues is crucial.

Key opinions

  • Variable Timeline: The time to improve a domain's reputation varies widely, ranging from a few weeks to several months.
  • Consistency is Key: Consistent effort in implementing best practices is essential for reputation improvement.
  • Root Cause Analysis: Identifying and addressing the underlying causes of the bad reputation is critical.
  • No Overnight Fix: Improving email reputation is not an immediate process; it takes time and dedication.

Key considerations

  • Severity of Damage: The extent of the reputation damage influences the time required for improvement.
  • Remediation Strategies: The effectiveness of the implemented strategies, such as list cleaning and authentication, affects the timeline.
  • Content Quality: Focus on sending valuable and engaging content to improve recipient engagement and reduce spam complaints.
  • Monitoring Metrics: Closely monitor email metrics to assess the effectiveness of remediation efforts and make necessary adjustments.
Marketer view

Email marketer from Mailjet shares that improving email reputation isn't an overnight process. It involves consistent efforts in cleaning lists, sending relevant content, and adhering to best practices. The timeline is variable and depends on the severity of the initial reputation issues and the consistency of improvement efforts.

April 2024 - Mailjet
Marketer view

Marketer from Email Geeks shares that the timeline to improve a domain's reputation depends on the reasons for the bad reputation and efforts to resolve them. Suggests 2-4 weeks to move between classifications if actively working to resolve issues like only mailing opted-in contacts.

September 2023 - Email Geeks

What the experts say
4Expert opinions

Experts agree that improving a domain's email reputation from bad to good is not a quick process and lacks a definitive timeline. It hinges on the severity of the initial damage, the degree to which sending behavior changes, and the effectiveness of implemented strategies. Some estimate a minimum of 3 weeks to see changes, with a general range of 30-90 days contingent on proactive improvements. Crucial elements include implementing good list hygiene, adhering to authentication best practices, sending wanted mail, and quickly correcting any sending problems.

Key opinions

  • Variable Timeline: There's no set timeline; it depends on the initial reputation, changes in behavior, and effectiveness of remediation.
  • Behavior Change Required: Actual changes in sending practices are necessary for improvement.
  • Minimum Timeframe: A minimum of 3 weeks may be needed to observe changes in reputation metrics.
  • Trailing Metric: Reputation metrics are trailing, reflecting past sending behavior.

Key considerations

  • Severity of Initial Reputation: The worse the initial reputation, the longer it will take to improve.
  • List Hygiene: Maintaining a clean and engaged email list is essential.
  • Authentication: Proper email authentication (SPF, DKIM, DMARC) is crucial for establishing trust.
  • Content Relevance: Sending wanted and relevant content is vital for positive engagement.
  • Address Sending Problems: Fixing sending issues and addressing reputation impacts immediately is essential.
Expert view

Expert from Email Geeks explains that the minimum time to see a change in reputation is around 3 weeks and reputation drops are a trailing metric.

July 2021 - Email Geeks
Expert view

Expert from Spam Resource explains that there is no defined timeline, because it depends entirely on how bad the reputation is and the actions taken to improve it. Good list hygiene, following authentication best practices, and sending wanted mail are crucial. Quickly correcting any sending problems will contribute to speeding up the improvement process.

July 2022 - Spam Resource

What the documentation says
4Technical articles

Email deliverability documentation consistently emphasizes that improving a domain's email reputation is a gradual process, requiring consistent, positive sending behavior over time. There's no quick fix. The timeline depends on resolving underlying issues like blocklist listings, addressing the severity of initial reputation damage, and adjusting sending practices effectively. Actions include authenticating email, reducing spam rates, sending wanted mail to engaged recipients, and identifying and resolving the root cause of deliverability issues.

Key findings

  • Gradual Process: Improving email reputation is a gradual process, not an overnight fix.
  • Consistent Behavior: Consistent, positive sending behavior is essential.
  • Resolution of Issues: The time frame depends on resolving the issues that caused the bad reputation.

Key considerations

  • Authentication: Implement email authentication protocols (SPF, DKIM, DMARC).
  • Spam Rates: Reduce spam complaints by sending relevant and wanted content.
  • Engagement: Send email to engaged recipients who want to receive your messages.
  • Root Cause Analysis: Identify and address the root cause of deliverability issues.
  • Blocklist Removal: Address issues causing blocklist listings to expedite recovery.
Technical article

Documentation from Microsoft outlines that a good sender reputation is key for email deliverability. Building this reputation takes time and involves consistently sending wanted mail to engaged recipients, avoiding spam complaints, and authenticating your email.

January 2023 - Microsoft
Technical article

Documentation from SparkPost explains that improving domain reputation depends on the severity of the reputation damage and how quickly and effectively you adjust your sending practices. They recommend taking immediate action to identify and resolve the root cause of deliverability issues.

December 2021 - SparkPost