How can I improve my domain reputation with Gmail?

Summary

Improving domain reputation with Gmail requires a comprehensive approach encompassing content quality, email list management, authentication, monitoring, technical setup, and proactive issue resolution. Creating valuable and engaging content, segmenting email lists, and avoiding spam trigger words are crucial for positive recipient engagement. Actively monitoring sender scores and feedback loops helps identify and address issues like high bounce rates or spam complaints. Technically, using a dedicated IP address, implementing SPF, DKIM, and DMARC for authentication, warming up new IP addresses gradually, and providing easy unsubscribe options are essential. Prioritizing user experience through mobile optimization and clear subject lines further enhances deliverability and reputation.

Key findings

  • Content Engagement: Valuable and engaging content encourages positive recipient interactions, signaling trustworthiness to Gmail.
  • List Segmentation: Segmenting email lists targets relevant audiences, reducing spam complaints and bounces.
  • Reputation Monitoring: Actively monitoring sender scores and feedback loops helps identify and resolve deliverability issues.
  • Email Authentication: Implementing SPF, DKIM, and DMARC builds trust by verifying the email's origin and preventing spoofing.
  • Inactive Recipients: Stop sending to recipients who consistently receive mail in spam by pausing sends to non-openers within a recent timeframe (e.g., 30 days).
  • User Experience: Clear subject lines, easy unsubscribe options, and mobile optimization improve user experience and reduce spam complaints.

Key considerations

  • IP Management: Consider using a dedicated IP address for greater control over sender reputation and follow proper IP warmup procedures.
  • List Hygiene: Regularly clean email lists to remove inactive or invalid addresses and maintain deliverability.
  • Spam Trigger Avoidance: Carefully review email content to avoid using spam trigger words and phrases that may flag emails as spam.
  • DMARC Implementation: Implement a DMARC policy to instruct Gmail on handling unauthenticated emails, preventing spoofing and phishing attacks.
  • Complaint Handling: Monitor and promptly respond to feedback loops to address spam complaints and improve sending practices.

What email marketers say
9Marketer opinions

Improving domain reputation with Gmail involves a multifaceted approach focusing on sending valuable content, proper email list management, authentication, monitoring, and technical optimization. Sending engaging content, segmenting lists, and avoiding spam triggers are crucial. Monitoring sender scores, responding to feedback loops, and resolving deliverability issues promptly are also key. Warming up new IPs, authenticating emails with SPF, DKIM, and DMARC, and ensuring emails are properly formatted and optimized for mobile devices are essential technical considerations.

Key opinions

  • Content Quality: Sending valuable and engaging content improves domain reputation by encouraging positive recipient interaction.
  • List Segmentation: Segmenting email lists and targeting relevant audiences reduces spam complaints and bounces.
  • Sender Monitoring: Actively monitoring sender score helps identify and correct issues impacting domain reputation.
  • Feedback Loops: Monitoring and responding to Gmail's feedback loops enables quick removal of problematic subscribers.
  • URL Shorteners: Avoiding URL shorteners prevents emails from being flagged as spam due to association with phishing attempts.
  • Email Frequency: Monitoring email frequency to avoid excessive sending reduces the chance of being marked as spam.
  • Mobile Optimization: Ensuring emails are properly formatted for mobile improves user experience and reduces spam complaints.

Key considerations

  • Domain Authentication: Implementing SPF, DKIM, and DMARC is essential for verifying sending identity and preventing spoofing.
  • IP Warmup: Warming up new IP addresses gradually helps establish a positive sending history with Gmail.
  • Spam Triggers: Avoiding spam trigger words in email content prevents emails from being flagged as spam.
  • List Hygiene: Cleaning email lists and removing inactive subscribers reduces bounce rates and improves deliverability.
  • Domain Reputation: Address issues that affect domain reputation by actively responding to feedback loops.
Marketer view

Email marketer from Reddit shares that consistently monitoring and promptly responding to feedback loops (FBLs) from Gmail can help identify and address potential issues with your email campaigns. FBLs provide valuable information about spam complaints, allowing you to quickly remove offending subscribers and improve your sending practices.

March 2023 - Reddit
Marketer view

Email marketer from Neil Patel's Blog explains that consistently sending valuable and engaging content is crucial for improving domain reputation. It encourages recipients to interact positively with your emails, signaling to Gmail that your messages are trustworthy and not spam.

March 2024 - Neil Patel's Blog
Marketer view

Email marketer from HubSpot Blog recommends that warming up a new IP address gradually is key for establishing a positive sender reputation. Slowly increasing the volume of emails sent from a new IP address helps Gmail learn that your sending practices are legitimate and not spammy.

January 2024 - HubSpot Blog
Marketer view

Email marketer from Quora mentions that monitoring the frequency of your emails and avoiding sending too many emails to your subscribers can help to improve domain reputation. Sending too many emails can lead to recipient fatigue and increase the chances of being marked as spam.

March 2022 - Quora
Marketer view

Email marketer from Litmus shares that ensuring your emails are properly formatted and optimized for mobile devices can improve the overall user experience and reduce the likelihood of recipients marking your emails as spam. Poorly formatted emails can be frustrating to read and may appear suspicious.

February 2023 - Litmus
Marketer view

Marketer from Email Geeks shares that most articles on improving domain reputation are the same and non-informative. They typically list steps like sending less email, sending less spammy email, and using SPF, DKIM, and DMARC. They also ask for Postmaster screenshots to further diagnose the issue.

July 2024 - Email Geeks
Marketer view

Email marketer from Sendinblue Blog shares that segmenting your email list and targeting specific audiences with relevant content can significantly improve your sender reputation. This practice minimizes the chances of sending irrelevant emails to uninterested recipients, reducing spam complaints and bounces.

March 2021 - Sendinblue Blog
Marketer view

Email marketer from Stack Overflow responds that avoiding the use of URL shorteners in your email campaigns can help improve your domain reputation. URL shorteners can often be associated with spam or phishing attempts, leading Gmail to distrust your emails.

September 2021 - Stack Overflow
Marketer view

Email marketer from Mailchimp Resource responds that actively monitoring your sender score (reputation) through tools like Sender Score or Google Postmaster Tools is important. This allows you to identify potential issues affecting your reputation and take timely corrective actions, such as addressing high bounce rates or spam complaints.

July 2024 - Mailchimp Resource

What the experts say
5Expert opinions

Improving domain reputation with Gmail involves several key strategies. Experts emphasize stopping sending to recipients who consistently receive mail in their spam folders, ideally by pausing sends to inactives (non-openers) within the last 30 days. A proper IP address warmup, gradually increasing sending volume and monitoring deliverability, is also crucial. Setting up and actively monitoring feedback loops (FBLs) helps identify and address user complaints. Furthermore, implementing robust sender authentication protocols like SPF, DKIM, and DMARC is essential for verifying sending identity and preventing spoofing.

Key opinions

  • Inactive Recipients: Cease sending to recipients consistently receiving mail in spam; pause sends to non-openers within 30 days.
  • IP Warmup: A proper IP address warmup helps establish a positive sending history with Gmail, gradually increasing sending volume and monitoring metrics.
  • Feedback Loops: Setting up and monitoring feedback loops is crucial for identifying and addressing user complaints.
  • Email Authentication: Implementing and maintaining robust sender authentication protocols (SPF, DKIM, DMARC) is essential to verify your sending identity and prevent spoofing.

Key considerations

  • Deliverability Monitoring: Continuously monitor deliverability metrics during IP warmup and after to ensure positive sending history.
  • Complaint Resolution: Promptly address and resolve complaints identified through feedback loops to maintain a healthy domain reputation.
  • Technical Implementation: Accurately implement and maintain SPF, DKIM, and DMARC records for optimal email authentication.
  • Past Guidance: Review and implement previously provided steps and guidance from experts.
Expert view

Expert from Word to the Wise shares that implementing and maintaining robust sender authentication protocols (SPF, DKIM, DMARC) is essential for verifying your sending identity and preventing spoofing, ultimately enhancing your domain reputation with Gmail.

March 2021 - Word to the Wise
Expert view

Expert from Email Geeks suggests running through the steps they previously gave and revisit the linked post for guidance.

June 2024 - Email Geeks
Expert view

Expert from Word to the Wise explains that setting up and monitoring feedback loops (FBLs) is crucial for identifying and addressing complaints from Gmail users, enabling you to remove problematic subscribers and improve your overall sending practices.

December 2021 - Word to the Wise
Expert view

Expert from Email Geeks states the most important thing is to stop sending to anyone who is currently receiving mail in their spam folder at Gmail. Recommends pausing mail to anyone who hasn’t opened recently (within the last 30 days).

January 2025 - Email Geeks
Expert view

Expert from Word to the Wise explains that a proper IP address warmup is important to improve domain reputation by gradually increasing sending volume and monitoring deliverability metrics to establish a positive sending history with Gmail.

April 2022 - Word to the Wise

What the documentation says
7Technical articles

Improving domain reputation with Gmail, according to documentation, involves several technical and strategic approaches. Using a dedicated IP address allows for greater control over sender reputation. Email authentication via SPF, DKIM, and DMARC builds trust by verifying the email's origin and integrity. Maintaining a clean email list by removing inactive addresses reduces bounce rates. Providing easy unsubscribe options reduces frustration and spam complaints. Crafting clear and relevant subject lines improves open rates. Avoiding spam trigger words prevents emails from being flagged as spam. Implementing a DMARC policy instructs Gmail on handling unauthenticated emails, preventing spoofing and phishing.

Key findings

  • Dedicated IP: Using a dedicated IP address provides greater control over sender reputation.
  • Email Authentication: SPF, DKIM, and DMARC build trust by verifying email origin and integrity.
  • List Hygiene: Removing inactive addresses from the email list reduces bounce rates.
  • Unsubscribe Options: Providing easy unsubscribe options reduces frustration and spam complaints.
  • Subject Line Clarity: Clear and relevant subject lines improve open rates.
  • Spam Trigger Avoidance: Avoiding spam trigger words prevents emails from being flagged as spam.
  • DMARC Policy: Implementing a DMARC policy prevents spoofing and phishing attacks.

Key considerations

  • Technical Implementation: Properly configure SPF, DKIM, and DMARC records for optimal email authentication.
  • Regular List Cleaning: Regularly clean the email list to remove inactive or invalid addresses.
  • Accessibility: Ensure the unsubscribe process is easily accessible and user-friendly.
  • Content Review: Review email content to avoid the use of spam trigger words and phrases.
  • Policy Enforcement: Set up and enforce a DMARC policy to handle unauthenticated emails.
Technical article

Documentation from Google Support explains that using a dedicated IP address for sending emails can give you more control over your sender reputation. It isolates your email traffic from other senders, preventing their negative sending practices from affecting your reputation with Gmail.

November 2022 - Google Support
Technical article

Documentation from Spamhaus responds that avoiding the use of spam trigger words and phrases in your email content can help prevent your emails from being flagged as spam by Gmail's filters. These trigger words are often associated with unwanted or unsolicited emails.

June 2022 - Spamhaus
Technical article

Documentation from RFC-Editor responds that maintaining a clean email list by regularly removing inactive or invalid email addresses is essential for improving your sender reputation. Sending emails to non-existent addresses can lead to high bounce rates, which can negatively impact your reputation with Gmail.

August 2021 - RFC-Editor
Technical article

Documentation from Google Postmaster Tools shares that authenticating your emails using SPF, DKIM, and DMARC is crucial for building trust with Gmail. These authentication methods verify that your emails are genuinely sent from your domain and haven't been tampered with, reducing the risk of them being marked as spam.

February 2023 - Google Postmaster Tools
Technical article

Documentation from DMARC.org responds that implementing a DMARC policy allows you to instruct email receivers (like Gmail) on how to handle emails that fail authentication checks (SPF and DKIM). This helps prevent spoofing and phishing attacks, which can damage your domain reputation.

May 2024 - DMARC.org
Technical article

Documentation from IETF explains that carefully crafting your email subject lines to be clear, concise, and relevant to the content of the email can help improve your open rates and sender reputation. Misleading or deceptive subject lines can lead to recipients marking your emails as spam.

August 2022 - IETF
Technical article

Documentation from Microsoft shares that providing a clear and easy way for recipients to unsubscribe from your email list is essential for maintaining a good sender reputation. Making the unsubscribe process difficult or hidden can lead to frustration and spam complaints, negatively impacting your reputation.

July 2021 - Microsoft Documentation