How can I fix my Gmail email deliverability issues?

Summary

Improving Gmail deliverability is a multifaceted process requiring attention to technical configuration, sender reputation, list hygiene, content optimization, and monitoring. Key actions include utilizing Google Postmaster Tools for insights into Gmail's assessment of your sending practices, implementing strong email authentication (SPF, DKIM, DMARC), regularly cleaning email lists, avoiding spam trigger words, warming up IP addresses (especially for cold email), segmenting lists for targeted sending, previewing emails across various clients, and monitoring feedback loops. It's also crucial to analyze the opt-in process, content quality, engagement metrics, and sending volume. Avoid geolocation blocking due to its ineffectiveness. Be aware that some providers accept malformed addresses, impacting delivery. Finally, conduct seed testing and carefully review welcome flow analytics.

Key findings

  • Google Postmaster Tools: Using Google Postmaster Tools is crucial for understanding Gmail's view of your sending practices, including IP/domain reputation and complaint rates.
  • Email Authentication: Correctly implementing SPF, DKIM, and DMARC is essential to authenticate emails and prevent spoofing, thereby boosting deliverability.
  • List Hygiene: Regular list cleaning by removing inactive and invalid addresses is vital for sender reputation.
  • Content Optimization: Avoiding spam trigger words and creating engaging content can prevent emails from being flagged as spam.
  • Sender Reputation Monitoring: Regularly monitoring sender reputation and promptly addressing issues are crucial for maintaining deliverability.
  • IP Warm-up: Warming up your IP address, especially for cold emailing, helps establish a positive sending reputation.
  • Volume Consistency: Gradual volume increases and consistent sending patterns prevent negative impacts on deliverability.
  • Geolocation blocking ineffective: Geolocation blocking doesn't prevent spam.

Key considerations

  • Opt-in Process Assessment: Evaluate the opt-in process, ensuring clear consent and potentially using double opt-in.
  • Content Quality Enhancement: Focus on creating valuable and relevant content to boost subscriber engagement.
  • Engagement Metric Tracking: Monitor engagement metrics (opens, clicks) and segment lists based on behavior.
  • Client Previewing: Preview emails across clients to ensure proper formatting, preventing spam triggers.
  • Aged IP: You need to gradually warm up new IP addresses.
  • Feedback Loops Setup: Implement and monitor feedback loops (FBLs) to address recipient complaints.
  • Authentication Protocols Configuration: Ensure correct configuration of SPF, DKIM, and DMARC and regularly update records.
  • Malfored validation: The provider is accepting malfored validation so you must validate before.

What email marketers say
14Marketer opinions

Improving Gmail deliverability involves a multi-faceted approach focusing on technical setup, list hygiene, content optimization, and reputation monitoring. Key recommendations include utilizing Google Postmaster Tools to understand Gmail's view of your sending practices, implementing robust authentication (SPF, DKIM, DMARC), regularly cleaning email lists, avoiding spam trigger words, warming up IP addresses, segmenting lists for targeted sending, previewing emails across different clients, and monitoring feedback loops. Analyzing opt-in processes, content quality, and engagement metrics are also crucial for identifying and addressing deliverability issues.

Key opinions

  • Google Postmaster Tools: Using Google Postmaster Tools is essential for understanding Gmail's perception of your sending reputation, identifying issues with IP/domain reputation, and monitoring user complaint rates.
  • Authentication: Properly configuring SPF, DKIM, and DMARC is crucial for authenticating your emails and preventing spoofing, thereby improving deliverability.
  • List Hygiene: Regularly cleaning your email list by removing inactive subscribers and managing bounces is vital for maintaining a good sender reputation.
  • Content Optimization: Avoiding spam trigger words and ensuring your email content is relevant and engaging can help prevent your emails from being flagged as spam.
  • Sender Reputation: Monitoring your sender reputation and addressing issues promptly is essential for maintaining good deliverability rates.
  • Warming IP Addresses: Warming your IP address is crucial when sending cold emails to gradually build a positive sending reputation and avoid being marked as spam.

Key considerations

  • Opt-in Process: Review the opt-in process to ensure it's clear, consent-based, and ideally utilizes a double opt-in to verify subscriber interest.
  • Content Quality: Assess the quality and relevance of your email content to ensure it provides value to subscribers and encourages engagement.
  • Engagement Metrics: Track engagement metrics (opens, clicks, conversions) to identify areas for improvement and to segment your audience based on their behavior.
  • Email Preview: Previewing your emails across different clients and devices to ensure that they are properly formatted and don't trigger spam filters.
  • Seed Testing: Conducting seed testing and monitoring spam folder placement and banners.
  • Small sample size: When analyzing reports ensure that your sample size is big enough to be statistically relevant.
Marketer view

Marketer from Email Geeks suggests checking Google Postmaster Tools and verifying the authentication setup to troubleshoot Gmail deliverability issues.

March 2022 - Email Geeks
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Email marketer from HubSpot responds that segmenting your email list can improve deliverability by allowing you to send targeted emails to specific groups of subscribers, increasing engagement.

November 2024 - HubSpot
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Email marketer from Litmus answers that previewing your emails across different email clients and devices can help improve deliverability by ensuring that your emails are properly formatted and don't trigger spam filters.

December 2021 - Litmus
Marketer view

Marketer from Email Geeks asks about the timing of the screenshot relative to deployment and points out the small sample size. Suggests analyzing welcome flow analytics to identify potential long-term Gmail issues.

October 2021 - Email Geeks
Marketer view

Marketer from Email Geeks asks about the opt-in process, content quality, results at other mailbox providers, and engagement beyond the last 30 days. Suggests seed testing and checking for spam folder placement and banners.

March 2022 - Email Geeks
Marketer view

Email marketer from Email Marketing Forum shares the importance of regularly cleaning email lists to remove invalid or inactive email addresses to improve email deliverability and sender reputation.

October 2022 - Email Marketing Forum
Marketer view

Email marketer from Reddit explains the importance of warming up your IP address when sending cold emails to improve deliverability and avoid being marked as spam.

May 2024 - Reddit
Marketer view

Email marketer from SendPulse explains that monitoring sender reputation is essential. They recommend using tools like Google Postmaster Tools to identify and address issues affecting your sender score.

August 2021 - SendPulse
Marketer view

Marketer from Email Geeks recommends setting up Google Postmaster Tools to gain insights into Gmail's perception of the sender, including IP/domain reputation and user complaint rates.

June 2021 - Email Geeks
Marketer view

Marketer from Email Geeks suggests using Google Postmaster Tools for critical insights into performance, especially IP and domain reputation, because Gmail doesn't directly report complaints to senders.

October 2021 - Email Geeks
Marketer view

Email marketer from Word to the Wise explains setting up and monitoring Feedback Loops (FBLs) can help identify and address complaints from recipients, improving your sender reputation and deliverability.

April 2024 - Word to the Wise
Marketer view

Email marketer from Mailjet shares that focusing on list hygiene is crucial for deliverability. This includes removing inactive subscribers, handling bounces promptly, and implementing a double opt-in process.

August 2023 - Mailjet
Marketer view

Email marketer from GlockApps shares that using a tool like GlockApps to test your email placement can help you identify whether your emails are landing in the inbox, spam folder, or being blocked altogether.

August 2021 - GlockApps
Marketer view

Email marketer from GMass shares that avoiding spam trigger words in your email content can improve deliverability, as spam filters often flag emails containing certain keywords.

June 2022 - GMass

What the experts say
4Expert opinions

Addressing Gmail deliverability requires careful consideration of various factors. While geolocation blocking is not recommended due to its ineffectiveness and potential to block legitimate users, managing email volume is crucial. Avoid rapid volume increases during campaigns and maintain consistent sending patterns. Additionally, be aware that some email providers accept invalid email addresses, which can contribute to deliverability issues. Finally, ensure proper setup and implementation of email authentication protocols (SPF, DKIM, DMARC) to verify sender identity and improve deliverability.

Key opinions

  • Ineffectiveness of Geolocation Blocking: Geolocation blocking is not an effective solution for improving deliverability due to spammers' ability to bypass location-based restrictions.
  • Impact of Email Volume: Rapidly increasing email volume during campaigns can negatively impact deliverability.
  • Handling of Invalid Email Addresses: Some email providers' acceptance of invalid email addresses can contribute to deliverability problems.
  • Importance of Email Authentication: Proper setup and implementation of SPF, DKIM, and DMARC are essential for verifying sender identity and improving deliverability.

Key considerations

  • Volume Management: Implement strategies for gradually increasing email volume and maintaining consistent sending patterns.
  • Data Validation: Although some providers accept invalid email addresses, having validation in place before sending can save you deliverability problems down the line.
  • Authentication Protocols: Prioritize the correct configuration and ongoing maintenance of SPF, DKIM, and DMARC records.
Expert view

Expert from Word to the Wise responds that some email providers accept invalid email addresses due to legacy infrastructure and a desire to avoid rejecting potentially valid, but slightly malformed, addresses. The provider also shares that this can create deliverability problems for senders.

May 2024 - Word to the Wise
Expert view

Expert from Word to the Wise shares that rapidly increasing email volume during a campaign can negatively impact deliverability. Gradual increases and consistent sending patterns are recommended.

May 2023 - Word to the Wise
Expert view

Expert from Spam Resource explains that geolocation blocking isn't very effective, as spammers quickly adapt by routing through different locations. Legitimate users may also be falsely blocked.

November 2022 - Spam Resource
Expert view

Expert from Word to the Wise states that a key part of improving deliverability is ensuring that your authentication is in place, and done so correctly. This includes SPF, DKIM and DMARC.

January 2022 - Word to the Wise

What the documentation says
4Technical articles

Improving Gmail deliverability relies heavily on proper email authentication and reputation management. Google's documentation emphasizes the importance of using SPF, DKIM, and DMARC to authenticate your emails and maintain a good sending reputation. SPF records, as defined by the RFC Editor, allow domain owners to specify authorized mail servers, preventing email spoofing. DKIM uses digital signatures to verify the sender and message integrity. Google Postmaster Tools enables monitoring of domain and IP reputation, spam rates, and feedback loop reports, providing valuable insights for addressing deliverability issues.

Key findings

  • Email Authentication (SPF, DKIM, DMARC): Implementing SPF, DKIM, and DMARC is crucial for authenticating emails and improving deliverability by preventing spoofing and verifying message integrity.
  • Sending Reputation: Maintaining a good sending reputation is essential for ensuring your emails reach the inbox. This involves adhering to Gmail's sender guidelines and avoiding practices that could damage your reputation.
  • Google Postmaster Tools Monitoring: Regularly monitoring your domain and IP reputation, spam rates, and feedback loop reports in Google Postmaster Tools is vital for identifying and addressing deliverability issues.

Key considerations

  • Authentication Setup: Ensure SPF, DKIM, and DMARC records are correctly configured for your domain and regularly updated to reflect any changes in your sending infrastructure.
  • Sender Guidelines: Familiarize yourself with Gmail's sender guidelines and implement best practices for email sending to avoid being flagged as spam.
  • Reputation Monitoring: Proactively monitor your sending reputation and address any issues promptly to maintain high deliverability rates.
Technical article

Documentation from RFC Editor explains that Sender Policy Framework (SPF) records help prevent email spoofing by allowing domain owners to specify which mail servers are authorized to send email on their behalf.

February 2025 - RFC Editor
Technical article

Documentation from Google Postmaster Tools explains that monitoring your domain and IP reputation, spam rate, and feedback loop reports is essential to identify and address deliverability issues with Gmail.

June 2024 - Google Postmaster Tools
Technical article

Documentation from DKIM shares that DomainKeys Identified Mail (DKIM) uses digital signatures to verify the sender and integrity of an email message, ensuring it hasn't been altered during transit.

December 2022 - DKIM
Technical article

Documentation from Google Workspace Admin Help explains improving deliverability by using authentication methods like SPF, DKIM, and DMARC. They also emphasize the importance of maintaining a good sending reputation and adhering to Gmail's sender guidelines.

May 2022 - Google Workspace Admin Help