How do mailbox providers define and identify bulk email senders?
Summary
What email marketers say15Marketer opinions
Email marketer from Reddit user u/EmailExpert shares that sudden spikes in email volume can trigger spam filters. Consistent and predictable sending patterns are generally preferred by mailbox providers.
Marketer from Email Geeks explains that it doesn't really matter how you get your messages to receivers. If you are sending the same message from many different domains or IP addresses, you are still a bulk sender and need to comply.
Marketer from Email Geeks clarifies that you should also DKIM sign with a domain aligned with the from address. THAT will be your identity.
Email marketer from GlockApps shares that using deliverability testing tools helps you identify potential issues that could lead to being flagged as a bulk sender. These tools simulate sending to various mailbox providers and provide insights into how your emails are being received.
Marketer from Email Geeks says if you are trying to disguise your sales or marketing emails as p2p emails and hide behind a “personal” domain and looking for confirmation that this is ok, you will not get this here
Email marketer from Email Marketing Forum shares that participating in feedback loops (FBLs) allows you to receive notifications when recipients mark your emails as spam. Monitoring and addressing these complaints is crucial for maintaining a good sender reputation.
Email marketer from ZeroBounce explains that if a domain or IP address appears on blacklists, the likelihood of being identified as a bulk email sender increases significantly. They recommend regularly checking blacklists and taking steps to be removed from them if listed.
Marketer from Email Geeks advises not to get hung up on the 5000 number, it will hurt if you do. He further clarifies that if multiple accounts share the same authenticated domain, they are considered one bulk sender.
Email marketer from Neil Patel shares that mailbox providers consider engagement metrics such as open rates, click-through rates, and complaint rates to identify bulk senders. Low engagement and high complaint rates can negatively impact sender reputation and lead to filtering issues.
Email marketer from SendGrid explains that mailbox providers use authentication protocols like SPF, DKIM, and DMARC to verify the legitimacy of senders. Failing to properly authenticate your email can lead to it being classified as bulk or spam.
Email marketer from Litmus explains that hitting spam traps can severely damage your sender reputation. Mailbox providers use spam traps to identify senders who are not following proper email list acquisition practices.
Marketer from Email Geeks clarifies that Google and other providers do not require individual messages from personal email accounts (true p2p messages) to follow bulk sender guidelines. If you send bulk mail, no matter how, you need to comply.
Marketer from Email Geeks states that almost all scenarios presented involving sending over a certain email volume (either from a single address or across multiple) will be considered bulk except for scenarios where there are real person to person messages.
Email marketer from Mailchimp shares that maintaining a clean and engaged email list is crucial. Sending to inactive or invalid email addresses can increase bounce rates and spam complaints, signaling to mailbox providers that you may be a bulk sender.
Email marketer from StackExchange user u/MailGuru explains that using certain keywords or phrases commonly associated with spam can increase the likelihood of being flagged as a bulk sender. Avoiding overly promotional or misleading language is recommended.
What the experts say3Expert opinions
Expert from Word to the Wise shares that mailbox providers analyze engagement metrics such as open rates, click-through rates, and read rates. Low engagement and high deletion rates without reading are indicators of bulk sending and can negatively affect deliverability.
Expert from SpamResource explains that mailbox providers track the reputation of sending IP addresses and domains. A poor reputation, often stemming from high complaint rates or spam trap hits, can lead to a sender being identified as a bulk sender.
Expert from Word to the Wise explains that techniques like list bombing, where a large number of emails are sent to addresses that have not opted in, are a clear sign of a bulk sender. Mailbox providers actively look for and penalize this activity.
What the documentation says5Technical articles
Documentation from RFC-Editor explains that, based on established standards, bulk email senders are identified by exceeding defined volume thresholds and often employing automated processes. These standards define acceptable and unacceptable practices for sending email at scale.
Documentation from Microsoft Learn answers that junk email filtering is based on various factors. These factors include user complaints, spam traps, sender reputation, content filters, and more. If a sender triggers one or more of these filters, then the messages will be delivered to the Junk Email folder instead of the Inbox.
Documentation from Yahoo Help explains that one of the key things is maintaining low spam complaint rates. High complaint rates trigger filters and degrade reputation.
Documentation from IETF explains that proper use of message headers (e.g., From, To, Subject, Date) is essential. Missing or malformed headers can raise suspicion and lead to being categorized as a bulk sender.
Documentation from Gmail Help explains that sending unsolicited email in bulk can result in your messages being blocked or marked as spam. Google identifies bulk senders by looking at factors like the volume of email sent, the frequency of sending, and the sender's reputation.