Are QQ email addresses real and what are the delivery challenges?

Summary

QQ email addresses are legitimate and widely used in China, akin to other email services, but pose significant deliverability challenges. The primary obstacle is China's Great Firewall, leading to potential filtering, delays, or non-delivery, with limited recourse for senders. Overcoming these hurdles requires a multi-faceted approach, including adhering to international email standards (RFCs) and Chinese regulations, maintaining a strong IP reputation, and implementing proper email authentication (SPF, DKIM, DMARC). A localized strategy often necessitates registering as a Chinese company, engaging local expertise, understanding peak usage times, validating QQ addresses, avoiding spam triggers, and employing IP warming techniques.

Key findings

  • Real Addresses: QQ email addresses are real and actively used, mainly in mainland China.
  • Firewall Obstacle: The Great Firewall of China significantly impacts email delivery, potentially causing delays or blocks.
  • Complex Requirements: Navigating QQ deliverability involves adherence to international standards, Chinese regulations, and technical configurations.

Key considerations

  • Localized Strategy: Develop a localized email marketing strategy tailored for China.
  • Regulatory Compliance: Comply with Chinese email regulations and international standards (RFCs).
  • Technical Setup: Configure correct DNS records (SPF, DKIM, DMARC) for authentication and optimize IP reputation.
  • Content Optimization: Optimize email content to avoid spam triggers and ensure relevance to the Chinese audience.
  • Address Validation: Validate QQ email addresses to ensure their deliverability.
  • Warming Strategy: Implement an IP warming strategy for building a positive sender reputation with QQ.
  • Local presence: Consider a local presence or partnership.

What email marketers say
10Marketer opinions

QQ email addresses are legitimate and widely used in China, but sending emails to them presents unique delivery challenges. These challenges stem primarily from China's Great Firewall, which can cause filtering, delays, or non-delivery. A good IP reputation, local presence or partnerships within China, and understanding peak usage times are essential for improved deliverability. Validating QQ addresses, avoiding spam triggers, and implementing IP warming strategies are also critical best practices.

Key opinions

  • Legitimacy: QQ email addresses are real and actively used in China.
  • Geographic Limitation: QQ is primarily used within mainland China, impacting deliverability from outside the region.
  • Great Firewall Impact: China's Great Firewall can filter, delay, or block emails to QQ addresses.

Key considerations

  • Local Presence: Consider establishing a local presence or partnership in China.
  • IP Reputation: Maintain a good IP reputation as Chinese filters are strict.
  • Timing: Understand and target peak usage times for QQ users in China.
  • Validation: Validate QQ email addresses to ensure they are active and accepting mail.
  • Content: Avoid spam triggers and follow email best practices to improve deliverability.
  • IP Warming: Implement an IP warming strategy to establish a positive sender reputation.
Marketer view

Email marketer from Reddit states QQ email addresses are real and widely used in China, functioning like any other email service.

February 2022 - Reddit
Marketer view

Email marketer from Email Hippo suggests validating QQ email addresses for deliverability purposes to ensure that the address exists and is accepting emails.

April 2024 - Email Hippo
Marketer view

Email marketer from Mailchimp recommends avoiding spam trigger words and practices in email content to improve deliverability to QQ addresses.

June 2023 - Mailchimp
Marketer view

Email marketer from Marketing to China Blog suggests that understanding peak usage times for QQ email users within China can improve engagement rates.

December 2023 - Marketing to China Blog
Marketer view

Email marketer from LinkedIn recommends having a local presence or partnership in China to improve email deliverability to QQ addresses.

March 2021 - LinkedIn
Marketer view

Marketer from Email Geeks explains that QQ email addresses (number@qq.com) are real, though some might not be used by real people, and gives an example of old compuserve addresses as well.

March 2023 - Email Geeks
Marketer view

Email marketer from Email Marketing Forum explains that sending emails to QQ addresses faces challenges due to China's Great Firewall, causing potential filtering or delays.

March 2024 - Email Marketing Forum
Marketer view

Email marketer from Deliverability Blog emphasizes that maintaining a good IP reputation is crucial for ensuring emails reach QQ inboxes, as China's filters are strict.

May 2021 - Deliverability Blog
Marketer view

Email marketer from Quora notes that QQ email addresses are primarily used within mainland China, which affects deliverability from outside the region.

January 2022 - Quora
Marketer view

Email marketer from GlockApps suggests implementing an IP warming strategy to build a positive sender reputation before sending bulk emails to QQ addresses.

May 2023 - GlockApps

What the experts say
4Expert opinions

Sending emails to QQ addresses in China presents significant delivery challenges primarily due to the Great Firewall. Emails can be delayed, blocked, or never delivered, with limited recourse for senders. Navigating these challenges often requires registering as a Chinese company and potentially engaging local consultants, highlighting the complexities and potential need for localized expertise.

Key opinions

  • Firewall Impact: China's Great Firewall significantly impacts email deliverability to QQ addresses.
  • Delivery Issues: Emails to QQ addresses can be delayed, blocked, or fail to deliver.
  • Limited Recourse: Senders have limited options to resolve delivery issues to QQ.

Key considerations

  • Registration: Consider registering as a Chinese company to improve deliverability.
  • Local Expertise: Engage local consultants familiar with Chinese email regulations and practices.
  • Localized Strategy: Implement a localized email strategy that considers China-specific requirements.
Expert view

Expert from Email Geeks mentions that QQ email addresses do come with their own set of delivery challenges, particularly due to being inside China and dealing with the Great Firewall.

November 2021 - Email Geeks
Expert view

Expert from Email Geeks explains that navigating the complexities of QQ email delivery often involves some level of registration as a Chinese company and potentially other requirements, such as having someone in China who can speak Mandarin.

November 2023 - Email Geeks
Expert view

Expert from Spam Resource, Halon explains that China's firewall impacts mail delivery substantially, noting that mail is often delayed or never makes it at all, with no recourse for the sender.

December 2024 - Spam Resource
Expert view

Expert from Word to the Wise, Laura mentions that while she refers out to other consultants for specifics, dealing with China requires registration as a Chinese company and potentially ‘greasing the palms.’

February 2023 - Word to the Wise

What the documentation says
4Technical articles

QQ email addresses are legitimate and require successful account creation via the Tencent QQ Help Center. Delivery within China, particularly to QQ addresses, is impacted by local regulations detailed by MIIT.gov.cn, affecting the treatment of foreign IPs. While valid, QQ addresses must adhere to international email standards (RFCs) for proper handling. Correct DNS records (SPF, DKIM, DMARC) are crucial for authenticating emails and improving delivery chances.

Key findings

  • Legitimacy Verified: QQ email addresses are legitimate upon successful account creation.
  • Regulatory Impact: Chinese regulations impact email deliverability, especially for foreign IPs.
  • Standard Compliance: QQ addresses must adhere to international email standards (RFCs).

Key considerations

  • Registration Process: Understand the QQ email account registration process.
  • Local Regulations: Be aware of and comply with Chinese email regulations from MIIT.gov.cn.
  • Authentication: Implement correct DNS records (SPF, DKIM, DMARC) for email authentication.
  • International Standards: Ensure adherence to RFCs for email formatting and handling.
Technical article

Documentation from RFC Editor explains that QQ email addresses, while valid, must adhere to international email standards (RFCs) for proper delivery and handling.

July 2023 - RFC Editor
Technical article

Documentation from MIIT.gov.cn details regulations impacting email deliverability within China, influencing how foreign IPs are treated when sending to QQ addresses.

January 2024 - MIIT.gov.cn
Technical article

Documentation from Tencent QQ Help Center outlines the registration process for QQ email accounts, confirming their legitimacy upon successful account creation.

November 2024 - Tencent QQ Help Center
Technical article

Documentation from DNS Provider Documentation stresses the importance of correct DNS records (SPF, DKIM, DMARC) to authenticate emails and improve chances of reaching QQ users.

April 2023 - DNS Provider Documentation