How to resolve QQ.com IP block issues and improve email delivery?
Summary
What email marketers say9Marketer opinions
Email marketer from Litmus explains that testing your email design and content using email testing tools can help ensure that your emails render correctly in QQ Mail and avoid being flagged as spam. They also recommend using a dedicated IP address for sending emails to QQ.com to isolate your sender reputation from other senders.
Email marketer from Reddit explains that engaging with QQ.com subscribers through other channels to encourage them to whitelist your sending IP address or domain can improve deliverability. They also recommend testing your email content using QQ Mail's spam filter to identify potential issues before sending to a large audience.
Email marketer from Gmass states that using an email verification service to remove invalid or inactive email addresses from your mailing list. They also recommend monitoring your bounce rate and taking steps to reduce it, such as implementing double opt-in for new subscribers.
Email marketer from Email Marketing Forum explains that signing up for feedback loops with QQ.com allows you to receive reports of spam complaints from QQ Mail users. This helps you identify and address any issues with your email campaigns. They also recommend regularly reviewing and updating your email marketing practices to comply with QQ.com's policies.
Email marketer from Sendinblue Blog shares that personalizing email content and sending targeted campaigns can increase engagement and reduce the likelihood of users marking your emails as spam. They also recommend monitoring your sender reputation using tools like Google Postmaster Tools to identify and address any deliverability issues.
Email marketer from Mailjet Blog shares that improving your sender reputation by authenticating your emails (SPF, DKIM, DMARC) is crucial. This helps QQ.com verify your identity and reduces the chances of being blocked. They also advise checking blocklist status and requesting removal if listed.
Email marketer from StackOverflow explains that maintaining a clean IP reputation is crucial for reaching QQ.com inboxes. This can be achieved by monitoring your IP address for blacklisting and promptly addressing any issues. They also suggest working with reputable email service providers (ESPs) that have established relationships with QQ.com.
Email marketer from EmailOctopus Blog suggests that regularly cleaning your email list by removing inactive or invalid email addresses helps reduce bounce rates and improve your sender reputation with QQ.com. They also advise warming up your IP address gradually when starting to send emails to QQ.com to establish a positive sending history.
Email marketer from ZeroBounce shares that implementing double opt-in for subscriptions reduces bounce rates and validates email addresses. They also recommend cleaning your email list regularly with email validation tools.
What the experts say7Expert opinions
Expert from Word to the Wise highlights the importance of proactive blocklist monitoring and provides recommendations for remediation steps if your IP address is listed on any reputable blocklists. While they do not specifically address QQ.com, they mention that a good IP reputation and avoiding being on blocklists is vital for deliverability.
Expert from Email Geeks explains that if not all QQ users are bouncing and the bounce message contains specific text, it indicates individual QQ users are blocking the sender.
Expert from Email Geeks suggests that if QQ.com subscribers are blocking mail, it might be because they don't want it, recommending to stop sending to those users permanently.
Expert from Email Geeks advises that the sender needs to contact the blocking QQ users through other channels to get them to individually remove the blocks.
Expert from Spam Resource explains that maintaining a good sender reputation is crucial for avoiding blocks. They explain the importance of understanding what your sender reputation is, and how to clean up and fix your sending reputation if you've been blocked.
Expert from Email Geeks recommends following up with questions about the source of the addresses and the reasons for mailing them.
Expert from Email Geeks suggests that if you are getting any email through to QQ.com you are doing better than most.
What the documentation says4Technical articles
Documentation from RFC explains that to ensure proper authentication, make sure that you include the correct SPF record within your DNS settings to ensure QQ.com can determine you are a valid sender.
Documentation from DKIM explains that implementing DKIM (DomainKeys Identified Mail) can improve authentication. This involves generating a DKIM key pair, configuring your DNS records, and signing your outgoing emails with the private key. This allows receiving mail servers to verify the authenticity of your emails.
Documentation from DMARC.org explains that Implementing DMARC (Domain-based Message Authentication, Reporting & Conformance) helps protect your domain from email spoofing and phishing attacks. They also recommend analyzing DMARC reports to identify and address any authentication issues.
Documentation from QQ Mail Help Center states that it is important to adhere to Tencent's (QQ Mail) guidelines for bulk email senders. This includes implementing proper unsubscribe mechanisms, avoiding spam triggers in email content, and monitoring bounce rates. They also advise segmenting your mailing list to send relevant content to subscribers.