Why is a Verizon email address not receiving specific emails but receiving others?

Email marketer from Reddit advises that the Verizon account may have been compromised. Unauthorized access to the account could result in filters or rules being changed without the user's knowledge. Check the account activity for any suspicious logins or settings changes and change the password immediately.

Email marketer from Reddit says that the sender may have had an issue, and got blocked by verizon due to spam complaints. Ask the sender to contact Verizon.

Email marketer from Reddit shares that email forwarding is a possible issue. If the Verizon account is set to forward emails to another address, check that the forwarding settings are correct and that the forwarded emails aren't being filtered or blocked by the destination email provider.

Email marketer from StackExchange shares that sometimes, content from emails are being blocked. Certain words in the email may trigger the email to be blocked.

Marketer from Email Geeks suggests to consider local anti-virus software as a possible cause and also checking if the email is configured on a mobile device, as those apps can have filtering too.

Email marketer from Techwalla explains that a possible cause is the blocked sender list. Check the blocked sender list to see if the sender of the missing emails has been accidentally added. If so, remove the sender from the list.

Email marketer from Tech Support Forum explains that mail client configuration is something to check. Verify that the Verizon email account is correctly configured in the email client (e.g., Outlook, Thunderbird). Incorrect server settings or port numbers can cause emails to be blocked or not delivered.

Email marketer from Quora shares that the sender's reputation may be low. If the sender's email server has a low reputation, Verizon's spam filters might be blocking their emails, even if they aren't actually spam. Ask the sender to check their server's reputation and take steps to improve it if necessary.

Email marketer from DSLReports shares to check email client settings if using an email client instead of webmail, incorrect settings can prevent certain emails from reaching the inbox.

Expert from Spamresource explains that sender reputation impacts, if the sender's IP address or domain has a poor reputation, Verizon's spam filters may be more likely to block their emails, even if they are not actually spam. Check your sender reputation using tools such as Sender Score or Reputation Authority.

Expert from Word to the Wise explains that user-controlled filtering on the recipient's end is a very common cause of this issue. The recipient may have accidentally or intentionally created a filter or rule that is directing these specific emails to the spam folder or another location.

Expert from Email Geeks shares that desktop clients often have Bayesian filters that learn from user actions, in addition to explicit filters, making troubleshooting individual email failures difficult. Suggests setting up an explicit filter to deliver the email to the desired location.

Expert from Email Geeks explains that the issue is likely due to a user-created rule or filter, as it's too specific to be a general problem. If other emails are being received, there's no other explanation. Need to know the client being used.

Documentation from Verizon explains that email filters are a common cause. Users can create filters to automatically move or delete emails based on sender, subject, or keywords. Check filter settings to ensure the specific emails aren't being inadvertently filtered.

Documentation from Verizon suggests it may be a problem with the app itself, to reinstall app to fix.

Documentation from AOL explains that sometimes emails are mistakenly marked as spam. Check the spam folder to see if the missing emails are there. If so, mark them as 'not spam' to improve future delivery.

Documentation from Verizon explains that forwarding rules may be set to forward email to different account and delete from current.

Documentation from Microsoft explains that Outlook rules could be the cause, especially if using Outlook. Users can create rules to automatically move, delete, or forward emails based on various criteria. Review the Outlook rules to ensure that the specific emails aren't being affected.

Documentation from Verizon explains that the email account might be full. If the Verizon email account has reached its storage limit, new emails might be rejected. Check the storage usage and delete unnecessary emails or attachments to free up space.