Why are Yahoo and AOL not showing in my Everest seed list?

Summary

The absence of Yahoo and AOL data in Everest seed lists can stem from a variety of issues, broadly categorizing into platform-related, deliverability concerns, seed list configuration, and filtering mechanisms. Everest's platform changes, such as consolidating Yahoo and AOL into a single provider, could cause reporting discrepancies. Deliverability issues, like low IP reputation, 421 errors, or Yahoo's aggressive filtering, might prevent seed emails from reaching inboxes. Problems with seed list composition, inactivity, technical issues, or misconfiguration can hinder reporting. Finally, external factors like changes in spam filtering algorithms, spam marking, or variations in seed list composition also play a role. Addressing the issue requires a multi-faceted approach encompassing technical checks, seed list evaluation, and ongoing monitoring of deliverability metrics.

Key findings

  • Platform Changes: Everest's platform consolidation of Yahoo and AOL could result in reporting errors.
  • Deliverability Issues: Low IP reputation, 421 errors, or Yahoo's filtering may block seed emails.
  • Seed List Problems: Inactive, filtered, misconfigured, or technically flawed seed accounts can affect reporting.
  • External Factors: Changes in spam filtering algorithms, spam marking, or variations in seed list composition affect reporting.
  • Reporting Delays: Yahoo and AOL reporting delays can cause them not to appear.

Key considerations

  • Check Dashboard Reporting: Confirm if the missing data is due to a reporting error in the Everest dashboard.
  • Evaluate Deliverability: Investigate and resolve any deliverability issues impacting Yahoo and AOL, such as IP reputation or 421 errors.
  • Verify Seed List Health: Ensure seed accounts are active, properly configured, and not filtered.
  • Monitor Filtering Rules: Check if aggressive filtering rules are inadvertently blocking seed emails at Yahoo and AOL.
  • Update and Maintain Seed Lists: Regularly update and maintain seed lists to ensure accuracy.
  • Review Seed List Coverage: Confirm seed list provider has adequate Yahoo and AOL coverage.
  • Check email Previews: Confirm seed email previews are correct, and do not trigger any warnings.
  • Monitor reputation: Monitor sender reputation with Yahoo and AOL.

What email marketers say
9Marketer opinions

Several factors can cause Yahoo and AOL not showing up in Everest seed lists. These include reporting errors in the Everest dashboard due to provider merging, deliverability issues such as a 421 error or low IP reputation with Yahoo/AOL, inactive or filtered seed accounts, Yahoo and AOL's aggressive filtering, and delays in processing/reporting. Seed list accuracy and representativeness should also be considered, as individual account technical issues or changes in spam filtering algorithms might be contributing factors. Additionally, variations in seed list composition affect the presence of Yahoo and AOL in the results, making it necessary to check logs and verify delivery to regular subscribers.

Key opinions

  • Reporting Error: Everest's dashboard might have a reporting error due to the merging of Yahoo and AOL into one provider.
  • Deliverability Issues: Potential 421 errors or low IP reputation with Yahoo/AOL might prevent seed emails from being delivered.
  • Seed Account Problems: Seed accounts may be inactive, filtered, or have technical issues affecting reporting.
  • Filtering: Yahoo and AOL's aggressive spam filtering could block or delay emails to seed accounts.
  • Reporting Delays: Yahoo and AOL often have slower processing times, causing delays in reporting.
  • Algorithm changes: Yahoo and AOL changes in spam filtering algorithms affect delivery.

Key considerations

  • Check Logs: Verify that Yahoo and AOL are delivering to regular subscribers to rule out deliverability issues.
  • Seed List Accuracy: Evaluate the seed list's accuracy and representativeness of the larger subscriber base.
  • Monitor Reputation: Keep an eye on sender reputation, especially with Yahoo and AOL, to address spam filtering challenges.
  • Allow Time: Give Yahoo and AOL sufficient time for processing and reporting before concluding there's an issue.
  • Test Seeds: Test your seed lists and ensure that you are able to see them in the inbox.
Marketer view

Email marketer from Mailgun Community Forums suggests that issues with Yahoo/AOL delivery could stem from recent changes in their spam filtering algorithms. Monitor sender reputation to address these challenges.

June 2023 - Mailgun Community Forums
Marketer view

Email marketer from Quora suggests that some seed accounts may have become inactive or have filtering rules that prevent seed emails from reaching the inbox, so it could cause them to not show in reporting.

September 2021 - Quora
Marketer view

Email marketer from Email Marketing Forum responds that some users may experience delays in reporting because Yahoo and AOL often have slower processing times. It's recommended to allow more time for results to appear.

July 2022 - Email Marketing Forum
Marketer view

Email marketer from LinkedIn shares that a seed list may not be representative of the larger subscriber base. Focus on broader deliverability metrics to complement seed list data.

September 2022 - LinkedIn
Marketer view

Marketer from Email Geeks recommends checking logs to ensure Yahoo and AOL are delivering to regular subscribers. If not, it could indicate a possible 421 issue.

December 2021 - Email Geeks
Marketer view

Marketer from Email Geeks explains that Everest released an update merging Yahoo/AOL into one provider, suggesting the issue might be a dashboard reporting error rather than a sending issue.

February 2025 - Email Geeks
Marketer view

Email marketer from EmailGeek Community Forums suggests that the missing Yahoo/AOL data might be a reporting error in the Everest dashboard, rather than an actual delivery issue.

October 2021 - EmailGeek Community Forums
Marketer view

Email marketer from Reddit shares that if the seed list IPs have a low reputation with Yahoo/AOL, the seeds might not be triggered or properly tracked, which would cause them to not show up in Everest.

December 2024 - Reddit
Marketer view

Email marketer from StackExchange replies that individual seed accounts may have technical issues that prevent them from reporting data back. Testing individual accounts can help identify the problem.

December 2022 - StackExchange

What the experts say
2Expert opinions

Yahoo and AOL might not be showing in Everest seed lists due to several reasons. One is that the seed list may have a limited number of Yahoo and AOL accounts compared to other providers, leading to underrepresentation. Another reason is that Yahoo's aggressive filtering can block or delay emails to seed accounts, preventing them from reporting data back to Everest.

Key opinions

  • Seed List Variation: Seed lists vary in the number of Yahoo and AOL accounts, potentially leading to underrepresentation.
  • Aggressive Filtering: Yahoo's aggressive filtering may block or delay seed emails, preventing them from reporting data.

Key considerations

  • Check Seed List Composition: Review the seed list to ensure an adequate number of Yahoo and AOL accounts are included.
  • Monitor Yahoo Filtering: Be aware of Yahoo's filtering practices and their potential impact on seed account reporting.
Expert view

Expert from Word to the Wise responds that Yahoo has implemented aggressive filtering, which could block or delay emails to seed accounts. This means the seeds wouldn't report back to Everest as expected.

February 2022 - Word to the Wise
Expert view

Expert from Spam Resource suggests that seed lists vary in the number of Yahoo and AOL accounts they contain. If your seed list is primarily focused on other providers, these inboxes might be underrepresented in the results.

May 2022 - Spam Resource

What the documentation says
7Technical articles

Several documentation sources suggest reasons for Yahoo and AOL not showing in Everest seed lists. These include the consolidation of Yahoo and AOL into a single provider within Everest, outdated or misconfigured seed lists, seed lists triggering aggressive filtering rules, Yahoo and AOL marking seed emails as spam, inadequate seed list maintenance, inconsistencies between seed list content and actual email previews, and limitations in seed list provider coverage for Yahoo and AOL inboxes.

Key findings

  • Provider Consolidation: Yahoo and AOL have been merged into a single provider in Everest for a consolidated view.
  • Outdated Seed Lists: Outdated or incorrectly configured seed lists may not accurately reflect inbox placement.
  • Filtering Issues: Seed lists can trigger aggressive filtering rules at Yahoo and AOL, preventing delivery.
  • Spam Marking: Yahoo and AOL may mark seed emails as spam due to content or volume, affecting visibility.
  • Maintenance Neglect: Lack of seed list maintenance leads to inaccurate and misleading reports.
  • Content Inconsistencies: Content or rendering issues can affect results in the seed lists.
  • Coverage Limitations: Seed list providers may have limited coverage of Yahoo and AOL inboxes.

Key considerations

  • Review Seed Configuration: Ensure the seed list is correctly configured and up-to-date.
  • Check Filter Settings: Verify seed lists do not trigger aggressive filtering rules at Yahoo and AOL.
  • Maintain Seed Lists: Implement a routine for updating and monitoring seed lists to ensure accuracy.
  • Review Email Previews: Verify that the seed lists and real world email versions are consistent.
  • Evaluate Provider Coverage: Assess seed list provider’s coverage of Yahoo and AOL inboxes to avoid incomplete data.
Technical article

Documentation from Validity Everest Documentation highlights that an outdated or incorrectly configured seed list might not accurately reflect current inbox placement rates for Yahoo and AOL.

May 2023 - Validity Everest Documentation
Technical article

Documentation from Validity Return Path Documentation explains that proper seed list maintenance, including regular updates and monitoring, is crucial for accurate reporting. Neglecting maintenance can lead to outdated and misleading results.

January 2023 - Validity Return Path Documentation
Technical article

Documentation from Validity Support Knowledge Base explains that Yahoo and AOL were merged into a single provider in the Everest platform to provide a consolidated view of performance.

January 2024 - Validity Support Knowledge Base
Technical article

Documentation from Litmus explains that inconsistencies between the seed list and actual email previews (rendering issues or blocked content) can affect the reporting, so you can use email previews to help.

August 2021 - Litmus Documentation
Technical article

Documentation from Seed List Provider explains that Yahoo and AOL can sometimes mark seed emails as spam due to content or volume, impacting their visibility in reports.

October 2022 - Seed List Provider Documentation
Technical article

Documentation from SparkPost clarifies that certain seed list providers may have limitations in their coverage of Yahoo and AOL inboxes, resulting in incomplete data.

October 2023 - SparkPost Documentation
Technical article

Documentation from Validity Support explains that the filter settings can cause seeds from certain providers to be inadvertently filtered. Verify that your seed list doesn't trigger aggressive filtering rules at Yahoo and AOL.

November 2023 - Validity Support Website