What are common Gmail deliverability myths and how can they be avoided?

Summary

Common myths and issues affecting Gmail deliverability include: the unimportance of IP warming, over-reliance on content alone, effectiveness of purchased lists, exceeding sending limits, improper SPF/DKIM configuration, poor sender reputation, neglecting list cleaning/validation, inconsistent sending volume, inaccessibility of emails, and lack of blacklist/reputation monitoring. Avoiding these pitfalls involves warming up IPs, focusing on a holistic approach (reputation, authentication, infrastructure), using opt-in lists, adhering to sending limits, correctly configuring SPF/DKIM, maintaining a good sender reputation, regularly cleaning and validating lists, maintaining consistent sending volume, making emails accessible, and actively monitoring blacklists and sender reputation using tools like Google Postmaster Tools.

Key findings

  • IP Warming Importance: Warming up IP addresses is necessary to build a positive sender reputation.
  • Holistic Deliverability: Deliverability requires a holistic approach including sender reputation, authentication, and infrastructure, not just content.
  • Dangers of Purchased Lists: Purchased lists harm sender reputation and deliverability due to low engagement and spam complaints.
  • Sending Limits: Exceeding Gmail's sending limits negatively impacts deliverability.
  • Authentication Protocols: Improper SPF and DKIM configuration leads to deliverability issues and potential spoofing.
  • Sender Reputation Dominance: Gmail heavily relies on sender reputation for inbox placement decisions.
  • List Hygiene and Validation: Neglecting list cleaning and validation results in deliverability problems.
  • Consistent Sending Volume: Inconsistent sending volume can negatively affect deliverability.
  • Accessibility Matters: Inaccessible emails face deliverability challenges.
  • Blacklist Monitoring: Being listed on blacklists significantly impacts deliverability.
  • Reputation Monitoring Required: Monitoring your domain and IP reputation is crucial for identifying and addressing deliverability issues.
  • Engagement is Key: Low engagement metrics are a common reason for deliverability issues

Key considerations

  • Implement IP Warming Strategies: Gradually increase sending volume to build a positive sender reputation.
  • Optimize for Sender Reputation: Prioritize sender reputation through engagement, authentication, and infrastructure improvements.
  • Use Opt-in Lists: Build email lists organically using opt-in methods to ensure high engagement.
  • Adhere to Sending Limits: Respect Gmail's sending limits to avoid deliverability penalties.
  • Configure SPF and DKIM: Correctly configure SPF and DKIM records to authenticate emails.
  • Clean and Validate Lists Regularly: Remove inactive subscribers and validate email addresses to maintain list hygiene.
  • Maintain Consistent Sending Volume: Establish a consistent sending schedule to build a predictable sender reputation.
  • Ensure Email Accessibility: Design emails with accessibility in mind to improve engagement and deliverability.
  • Monitor Blacklists: Regularly check blacklists and take action to resolve any listings.
  • Utilize Google Postmaster Tools: Leverage Google Postmaster Tools to monitor your sending reputation and identify deliverability problems.
  • Focus on Engagement: Focus on building a highly engaged subscriber list to improve inbox placement

What email marketers say
8Marketer opinions

Common myths surrounding Gmail deliverability include the belief that IP warming isn't necessary, content is the sole factor, purchased lists are effective, and email validation isn't crucial. Deliverability issues arise from poor sender reputation, neglecting list cleaning, inconsistent sending volume, inaccessible email design, and failing to address these factors can negatively impact email campaign performance.

Key opinions

  • IP Warming: Warming up IP addresses by gradually increasing sending volume is vital for establishing a positive sender reputation.
  • Holistic Approach: Focusing solely on content is insufficient; sender reputation, authentication, and infrastructure setup are equally important.
  • List Quality: Purchased email lists harm sender reputation due to low engagement and spam complaints; opt-in lists are crucial.
  • Sender Reputation: A poor sender reputation is a major cause of deliverability issues; monitoring and maintaining it are essential.
  • List Hygiene: Neglecting list cleaning leads to deliverability problems; regularly remove inactive subscribers and invalid addresses.
  • Sending Consistency: Inconsistent sending volume negatively impacts deliverability; maintain a consistent schedule and gradual volume increases.
  • Email Validation: Not validating email addresses is a common mistake; remove invalid emails to protect sender reputation.
  • Accessibility: Failing to make emails accessible harms deliverability; implement accessible design practices.

Key considerations

  • Sender Reputation: Actively monitor and maintain a good sender reputation by engaging subscribers and avoiding spam traps.
  • List Management: Regularly clean your email list by removing inactive and invalid addresses to improve engagement rates.
  • Email Authentication: Implement proper email authentication protocols (SPF, DKIM, DMARC) to verify email legitimacy.
  • Sending Volume: Maintain a consistent sending schedule and gradually increase sending volume to build a strong sender reputation.
  • Email Validation: Use email validation services to remove invalid email addresses from your list.
  • Accessibility: Ensure your emails are accessible to all users by implementing accessible design practices.
Marketer view

Email marketer from GlockApps Blog explains that focusing solely on content is a myth. They share that sender reputation, authentication, and infrastructure setup are also critical for deliverability.

April 2022 - GlockApps Blog
Marketer view

Email marketer from an Email Marketing Forum mentions neglecting list cleaning is a common mistake. They advise regularly removing inactive subscribers and invalid email addresses to improve engagement rates.

July 2022 - Email Marketing Forum

What the experts say
3Expert opinions

Gmail deliverability myths can be busted by focusing on sender reputation and engagement metrics. Sender reputation is crucial because Gmail uses it to determine inbox placement. Low engagement metrics, such as poor open and click rates, can also lead to deliverability issues. Building a highly engaged subscriber list can improve inbox placement.

Key opinions

  • Sender Reputation: Sender reputation significantly impacts Gmail deliverability, influencing whether emails land in the inbox, spam folder, or are blocked.
  • Engagement Metrics: Low engagement metrics, like low open and click rates, are a primary cause of deliverability problems.

Key considerations

  • Reputation Management: Prioritize building and maintaining a positive sender reputation to ensure optimal inbox placement.
  • Engagement Focus: Cultivate a highly engaged subscriber list to improve email deliverability and overall campaign performance.
Expert view

Expert from Email Geeks shares a link to an article about busting Gmail deliverability myths.

March 2022 - Email Geeks
Expert view

Expert from Word to the Wise explains that low engagement metrics (opens, clicks) are a common reason for deliverability issues. They advise focusing on building a highly engaged subscriber list to improve inbox placement.

June 2024 - Word to the Wise

What the documentation says
5Technical articles

Common deliverability issues in Gmail include exceeding sending limits, improper SPF record configuration, failing to implement DKIM signatures correctly, being listed on blacklists, and not monitoring domain/IP reputation. Adhering to sending limits, correctly configuring SPF records, implementing and validating DKIM signatures, monitoring blacklists, and using Google Postmaster Tools to monitor reputation are crucial for avoiding these problems.

Key findings

  • Sending Limits: Exceeding Gmail's sending limits is a common cause of deliverability problems.
  • SPF Configuration: Improperly configured SPF records can lead to deliverability issues and spoofing.
  • DKIM Implementation: Failing to implement DKIM signatures correctly harms deliverability and email integrity.
  • Blacklist Monitoring: Being listed on a blacklist is a common cause of deliverability problems.
  • Reputation Monitoring: Not monitoring domain and IP reputation leads to unidentified deliverability issues.

Key considerations

  • Adhere to Limits: Adhere to Gmail's daily sending limits to avoid deliverability problems.
  • Configure SPF: Ensure SPF records are correctly formatted to authenticate sending servers and prevent spoofing.
  • Implement DKIM: Properly generate and validate DKIM signatures to confirm email integrity.
  • Monitor Blacklists: Regularly monitor blacklists to identify and resolve issues quickly.
  • Use Postmaster Tools: Utilize Google Postmaster Tools to monitor your domain and IP reputation and address deliverability issues promptly.
Technical article

Documentation from Google Workspace Admin Help explains that exceeding Gmail's sending limits is a common issue leading to deliverability problems. They advise adhering to daily sending limits and implementing proper email authentication.

April 2022 - Google Workspace Admin Help
Technical article

Documentation from Google Postmaster Tools explains the need to monitor your domain and IP reputation. They detail that Google Postmaster Tools provides insights into your sending reputation, allowing you to identify and address deliverability issues promptly.

June 2021 - Google Postmaster Tools