How to correctly filter Gmail addresses and understand Google's sending requirements for B2B email?

Summary

Successfully navigating Gmail's sending requirements for B2B email and accurately filtering Gmail addresses involves a multifaceted approach. It's critical to understand that Google's requirements extend beyond personal Gmail accounts to impact the entire email ecosystem, especially Google-hosted B2B domains. Accurate filtering relies on checking for '@gmail.com' rather than relying solely on MX records, which may identify Google Workspace accounts. Essential compliance elements include implementing robust email authentication (SPF, DKIM, DMARC), maintaining a low spam rate (below 0.1%, monitored via Google Postmaster Tools), providing easy unsubscribe options, and segmenting email lists. Businesses must adapt as non-compliance can lead to emails being blocked or marked as spam, significantly impacting communication. Yahoo filtering operates differently due to Yahoo's distinct email hosting practices. Furthermore, understanding RFC 5322 is critical to formatting messages to adhere to the proper email structure.

Key findings

  • Scope of Requirements: Google's sending requirements affect more than just Gmail addresses, impacting the broader email industry and especially B2B domains hosted by Google.
  • Accurate Filtering: The most reliable way to filter Gmail addresses is by checking for '@gmail.com', as MX records can identify Google Workspace accounts used by businesses.
  • Authentication is Key: Implementing strong email authentication (SPF, DKIM, DMARC) is crucial for compliance and deliverability.
  • Spam Rate Matters: Maintaining a low spam rate (below 0.1%) is essential, and should be monitored using Google Postmaster Tools.
  • User Control: Providing easy unsubscribe options is a mandatory requirement to give users control over their subscriptions.
  • Segmentation Improves: Segmenting email lists allows for more targeted and relevant content, improving engagement and reducing spam complaints.
  • Broader Impact: Failure to comply with Google's requirements can result in emails being blocked or marked as spam, impacting business communications.

Key considerations

  • Compliance is Essential: Businesses must prioritize compliance with Google's sending requirements to ensure their emails reach their intended recipients.
  • Data Accuracy: Accurately identifying Gmail addresses is essential for appropriate filtering and applying the correct sending policies.
  • Technical Setup Matters: Properly configuring SPF, DKIM, and DMARC records is critical for verifying sender identity and improving deliverability.
  • Monitoring is Ongoing: Regularly monitoring sender reputation and spam rates using Google Postmaster Tools is necessary for identifying and addressing deliverability issues promptly.
  • Best Practises are Essential: It is not recommended to filter using MX records as this captures businesses using Google Workspace and these emails are not covered by these rules.

What email marketers say
12Marketer opinions

Successfully filtering Gmail addresses and understanding Google's sending requirements for B2B email involves several key factors. Identifying Gmail addresses accurately requires checking for '@gmail.com' in the email address, as relying solely on MX records can lead to false positives by including Google Workspace accounts. Compliance with Google's sending requirements necessitates implementing strong email authentication (SPF, DKIM, DMARC), maintaining a low spam rate (below 0.1%) monitored via Google Postmaster Tools, providing easy unsubscribe options, and segmenting email lists for relevant content. Businesses must recognize that these requirements impact B2B senders significantly, potentially leading to emails being blocked if non-compliant. Yahoo filtering primarily captures Yahoo addresses because Yahoo doesn't host messaging like Google.

Key opinions

  • Gmail Identification: Identifying Gmail addresses accurately requires checking for '@gmail.com' in the email address.
  • MX Records: Relying solely on MX records can lead to false positives, including Google Workspace accounts which are business emails, not personal Gmail accounts.
  • Authentication: Strong email authentication (SPF, DKIM, DMARC) is necessary for following Google's requirements.
  • Spam Rate: Maintaining a low spam rate (below 0.1%) is crucial and can be monitored via Google Postmaster Tools.
  • Unsubscribe Options: Providing easy unsubscribe options is a mandatory requirement.
  • Segmentation: Segmenting email lists for relevant content improves engagement and reduces spam complaints.
  • Yahoo Filtering: Yahoo filtering is more straightforward because Yahoo doesn't host messaging like Google does.

Key considerations

  • Compliance Impact: Non-compliance with Google's requirements significantly impacts B2B senders, potentially leading to emails being blocked.
  • B2B vs B2C: The requirements apply differently to bulk senders and can impact business email addresses differently than personal Gmail accounts.
  • Monitoring Tools: Regular monitoring of sender reputation and spam rates using Google Postmaster Tools is essential for identifying and addressing deliverability issues.
  • Workspace Filtering: Filtering by MX record will capture businesses using Google Workspace, these are not the personal gmail.com addresses these requirements are targeted at.
Marketer view

Email marketer from Quora explains that Google's new requirements significantly impact B2B email senders. If businesses aren't compliant, their emails are more likely to end up in spam folders or be blocked altogether. This could affect their ability to reach potential clients and partners.

August 2021 - Quora
Marketer view

Email marketer from StackExchange states that the most reliable way to identify Gmail addresses is by checking if the email address contains '@gmail.com'. While MX records can indicate if a domain uses Google Workspace, it doesn't guarantee it's a personal Gmail address. Relying solely on MX records can lead to false positives.

August 2023 - StackExchange
Marketer view

Email marketer from Validity shares key steps to prepare for Gmail's and Yahoo's new requirements, including authenticating email with SPF, DKIM, and DMARC, providing easy unsubscribe options, maintaining consistent sending volumes, and actively managing subscriber lists to ensure high engagement.

August 2021 - Validity
Marketer view

Email marketer from Mailjet shares tips for adhering to Google's new email sending requirements, emphasizing the importance of email authentication (SPF, DKIM, DMARC), maintaining low spam rates, providing easy unsubscribe options, and segmenting email lists to send relevant content.

March 2024 - Mailjet
Marketer view

Email marketer from EmailToolTester shares that properly segmenting email lists and sending targeted content to different audience segments is essential for maintaining high engagement rates and avoiding spam filters. This is especially important for B2B senders who need to tailor their messages to specific industries or roles.

July 2021 - EmailToolTester
Marketer view

Email marketer from Sendinblue explains that Gmail's new deliverability rules require senders to authenticate their email, implement one-click unsubscribe, and maintain a spam rate below 0.3%. Senders should also monitor their reputation using Google Postmaster Tools and ensure their sending practices align with Google’s guidelines.

May 2023 - Sendinblue
Marketer view

Email marketer from Reddit explains that Google Workspace uses specific MX records to route email to Gmail servers. These records typically include entries like ASPMX.L.GOOGLE.COM, ALT1.ASPMX.L.GOOGLE.COM, etc. Filtering based on these MX records can help identify organizations using Google Workspace for email, but it is not a foolproof method for identifying individual Gmail users.

July 2022 - Reddit
Marketer view

Email marketer from Litmus emphasizes the importance of email authentication (SPF, DKIM, DMARC) for both B2B and B2C senders. Authentication helps verify the sender's identity and prevents spoofing, which is crucial for complying with Google's requirements and ensuring email deliverability.

November 2021 - Litmus
Marketer view

Marketer from Email Geeks explains that just excluding @gmail.com will suppress the consumer/free Gmail accounts. Targeting the MX record suppresses businesses who pay Google to manage their mail. Some of Google’s new (2024) sender requirements apply to both types of account, while some only apply to bulk senders targeting @gmail.com.

August 2022 - Email Geeks
Marketer view

Marketer from Email Geeks explains that the Yahoo filter is capturing pretty much only Yahoo, as Yahoo doesn’t host messaging like Google does.

March 2024 - Email Geeks
Marketer view

Email marketer from Email Marketing Forum mentions that many businesses use Google Workspace for their email, which means their MX records will contain Google's servers. However, these are business email addresses, not personal Gmail accounts. Filtering them out based solely on MX records would be a mistake.

October 2021 - Email Marketing Forum
Marketer view

Email marketer from HubSpot defines Google requiring senders to maintain a low spam rate (below 0.1%) by monitoring Google Postmaster Tools. High spam rates can damage a sender's reputation and lead to emails being blocked. Monitoring is crucial to immediately identify problems and fix them.

December 2021 - HubSpot

What the experts say
3Expert opinions

Successfully navigating Gmail's sending requirements and accurately filtering addresses involves understanding that these requirements extend beyond personal Gmail accounts to Google-hosted B2B domains and the broader email industry. Key to compliance is implementing robust sender authentication using SPF, DKIM, and DMARC to verify sender identity and improve deliverability. Regular monitoring of sender reputation and spam rates through Google Postmaster Tools is essential for maintaining good standing and preventing emails from being marked as spam or blocked.

Key opinions

  • Broad Applicability: Google's sending requirements are not limited to personal Gmail accounts but apply to the wider email industry, including Google-hosted B2B domains.
  • Strong Authentication: Implementing strong sender authentication (SPF, DKIM, DMARC) is critical for complying with Google's requirements and ensuring deliverability.
  • Reputation Monitoring: Using Google Postmaster Tools to monitor sender reputation and spam rates helps identify and address deliverability issues proactively.

Key considerations

  • Industry Trends: The email industry is moving towards stricter sending requirements, necessitating a proactive approach to compliance.
  • Authentication Verification: Proper configuration and maintenance of SPF, DKIM, and DMARC records are essential for ensuring email authentication is effective.
  • Proactive Remediation: Regularly reviewing Google Postmaster Tools data allows for prompt identification and remediation of deliverability issues, preventing long-term reputation damage.
Expert view

Expert from Word to the Wise explains that using Google Postmaster Tools helps you to monitor your sender reputation and spam rate. Low reputation causes emails going to spam or blocked and Google Postmaster Tools allows you to track if that is happening and work to correct it.

November 2024 - Word to the Wise
Expert view

Expert from Email Geeks explains that Google sending requirements are not specific to Gmail and Google-hosted domains, as the rest of the industry is moving in the same direction. Google hosts mail for many B2B domains. The requirements include authentication, permission, engagement, and easy unsubscribe.

March 2023 - Email Geeks
Expert view

Expert from Spam Resource explains that implementing strong sender authentication is key for following Google's requirements. This includes using SPF, DKIM, and DMARC to verify the sender's identity and improve deliverability to Gmail users.

March 2021 - Spam Resource

What the documentation says
3Technical articles

Google's sending requirements, particularly for those sending 5,000 or more messages within 24 hours, emphasize email authentication, easy unsubscribe options, and maintaining low spam rates (below 0.1%). These requirements apply to both bulk and non-bulk senders. Bulk senders specifically must authenticate using SPF or DKIM, ensure valid forward and reverse DNS records, use TLS connections, maintain low spam rates via Postmaster Tools, adhere to the Internet Message Format (RFC 5322), and offer one-click unsubscribe. Understanding RFC 5322 is important as it defines the standard format for email messages.

Key findings

  • Message Volume Threshold: Senders sending 5,000+ messages in 24 hours face specific requirements.
  • Core Requirements: Authentication, easy unsubscribe, and low spam rates are universally required.
  • Bulk Sender Policies: Bulk senders must authenticate with SPF or DKIM, ensure valid DNS records, use TLS, maintain even lower spam rates and follow RFC 5322 format.
  • RFC 5322: Email format is specified according to RFC 5322.

Key considerations

  • Bulk vs. Non-Bulk: Differentiate between requirements for bulk and non-bulk senders to ensure compliance.
  • Technical Setup: Properly configure SPF/DKIM, DNS records, and TLS connections for optimal deliverability.
  • Postmaster Tools: Regularly monitor spam rates via Google Postmaster Tools to maintain a healthy sending reputation.
  • Evolving Standards: Keep up-to-date with email formatting standards (RFC 5322) to ensure messages are correctly interpreted by email clients.
Technical article

Documentation from Google Workspace Updates explains that senders who send 5,000 or more messages in a 24-hour period to Gmail accounts need to authenticate their email, make it easy to unsubscribe, and keep their spam rate below 0.1%. These requirements apply to both bulk and non-bulk senders.

December 2021 - Google Workspace Updates
Technical article

Documentation from Google Support outlines policies for bulk email senders, stating that senders must authenticate their email using SPF or DKIM, ensure sending domains or IPs have valid forward and reverse DNS records, use a TLS connection for transmitting email, keep spam rates reported in Postmaster Tools below 0.10% and avoid ever reaching 0.30%, format messages according to the Internet Message Format standard (RFC 5322), and include a one-click unsubscribe option.

July 2022 - Google Support
Technical article

Documentation from RFC Editor details the Internet Message Format standard (RFC 5322), specifying the syntax for text messages that are sent between computer users, within the framework of 'electronic mail' messages.

January 2023 - RFC Editor