How can I prevent bot clicks from hurting my email reputation?
Summary
What email marketers say13Marketer opinions
Email marketer from Neil Patel Digital shares that using a double opt-in process helps ensure that only real subscribers are added to your list, reducing the likelihood of bot sign-ups and clicks. This involves sending a confirmation email to new subscribers, requiring them to click a link to verify their email address.
Email marketer from Email Marketing Blog details regularly cleaning your email list to remove inactive subscribers, bounced email addresses, and other problematic contacts can improve your email reputation and reduce the likelihood of bot-generated clicks. A clean list ensures that your emails are only being sent to engaged, real subscribers.
Email marketer from Quora explains monitoring the IP addresses that are clicking on links in your emails can help identify bot activity. Look for patterns like multiple clicks from the same IP address in a short period or clicks from known bot networks.
Email marketer from Email Vendor Selection Guide suggests using email verification services to check the validity of email addresses before adding them to your list. These services can detect disposable email addresses and other indicators of bot activity.
Email marketer from StackExchange recommends implementing rate limiting on your signup forms to prevent bots from submitting multiple signup requests in a short period. By limiting the number of signups from a single IP address, you can reduce the likelihood of bot sign-ups.
Marketer from Email Geeks shares that at least one large ISP has recommended against including "invisible" links in content, as that's a spam sign for them.
Marketer from Email Geeks responds to the questions of the original poster and shares: 1. It's unclear if bots seeing an empty page hurts reputation, but it's possible if the bots are scanning for malicious content. 2. Displaying standard content to scanners and then excluding known IPs/user-agents from reporting is recommended.
Marketer from Email Geeks suspects that displaying normal content will cut back on the link retry behavior.
Marketer from Email Geeks shares that making the FIRST link in the text version (of your MIME email) so that it's not trackable helps to address some phantom clickers. Also, hiding links behind single pixels or   to segment phantoms into their own lists.
Email marketer from Mailjet suggests monitoring your email metrics, such as open rates and click-through rates, to identify suspicious activity. Look for patterns like unusually high click rates or clicks from unknown locations, which could indicate bot activity. Implement a process to remove these bots from your mailing list.
Email marketer from Sendinblue recommends implementing CAPTCHA on your signup forms to prevent bots from subscribing to your email list. CAPTCHA challenges are designed to differentiate between humans and automated bots, effectively blocking bot sign-ups.
Email marketer from Email Marketing Forum states monitoring your unsubscribe rates for sudden spikes or unusually high numbers can indicate bot activity. If you notice a surge in unsubscribes, investigate further to identify and remove the bots from your list.
Email marketer from Reddit suggests using honeypot traps, which are hidden fields in your signup form that are invisible to human users but easily detected by bots. If a bot fills out the honeypot field, you know it's a bot and can prevent it from being added to your mailing list.
What the experts say4Expert opinions
Expert from Word to the Wise explains that detailed tracking of clicks, including IP addresses, user agents, and timestamps, can help identify patterns indicative of bot activity. Analyzing these patterns allows you to distinguish between legitimate user interactions and automated bot clicks.
Expert from Word to the Wise answers that implementing robust bot detection and mitigation strategies is essential for maintaining a healthy sender reputation. This includes using CAPTCHAs on signup forms, monitoring click patterns, and employing bot management tools to filter out malicious bot traffic.
Expert from Spamresource.com responds that automated systems designed to verify links and track content are often the cause of bot clicks in email marketing. These systems are used by security software, anti-spam services, and data aggregators to analyze email content, which can result in inflated click rates.
Expert from Word to the Wise responds that bot clicks can negatively impact your sender reputation by skewing engagement metrics, which can lead to deliverability issues. High bot click rates can signal to ISPs that your emails are not being engaged with by real users, potentially causing your messages to be marked as spam.
What the documentation says5Technical articles
Documentation from Cloudflare describes the use of bot management tools to detect and mitigate malicious bot traffic. These tools use various techniques, such as behavioral analysis and challenge-response tests, to identify and block bots that might be generating fake clicks on your emails.
Documentation from reCAPTCHA Documentation explains that using reCAPTCHA helps protect websites from spam and abuse by employing advanced risk analysis techniques to tell humans and bots apart. By implementing reCAPTCHA on your signup forms, you can prevent bots from creating fake accounts and skewing your email metrics.
Documentation from SparkPost suggests using suppression lists to prevent sending emails to known bots and inactive email addresses. Regularly update your suppression lists with addresses that consistently generate bot-like activity to improve your email reputation.
Documentation from DKIM.org shares implementing DKIM signatures helps ensure that your email messages are not tampered with during transit. DKIM adds a digital signature to your emails, which can be verified by receiving mail servers to confirm that the message is authentic and has not been altered.
Documentation from RFC explains that implementing SPF records helps verify the authenticity of your email messages and prevent spoofing. SPF records specify which mail servers are authorized to send emails on behalf of your domain, making it harder for bots to send fake emails that appear to come from you.