How can I improve signup confirmation email delivery rates for a new domain?

Summary

Improving signup confirmation email delivery rates for a new domain requires a comprehensive strategy encompassing authentication, reputation building, content optimization, and technical setup. Proper authentication using SPF, DKIM, and DMARC is crucial. Building a positive sender reputation involves warming up the IP address gradually, maintaining a clean and engaged email list, and establishing a consistent sending schedule. Content should be optimized by avoiding spam trigger words, using clear language, and balancing images with text. Technically, utilizing web signup forms for richer data, considering dedicated IPs, implementing reverse DNS, and establishing feedback loops with ISPs are important. Practices such as greylisting are becoming less relevant, while web checks for bot detection and address canonicalization are helpful. An escalation path for subscription issues and careful review of email content are also vital.

Key findings

  • Email Authentication: SPF, DKIM, and DMARC are essential for verifying the authenticity of emails.
  • IP Warmup: Gradually increasing email volume builds a positive sender reputation.
  • List Hygiene: Regularly cleaning the email list maintains high engagement and reputation.
  • Content Optimization: Avoiding spam trigger words and balancing images with text improves deliverability.
  • Consistent Sending: Maintaining a consistent sending schedule helps ISPs learn sending patterns.
  • Web Forms: Web signup forms provide richer data for bot detection compared to email subscriptions.
  • Reverse DNS: Reverse DNS confirms the mail server's legitimacy.
  • Feedback Loops: Establishing feedback loops with ISPs helps manage spam complaints.

Key considerations

  • Authentication Setup: Ensure correct implementation of SPF, DKIM, and DMARC records.
  • Reputation Monitoring: Regularly monitor sender reputation and promptly address any issues.
  • Content Review: Thoroughly review email content to avoid spam triggers.
  • Gradual Approach: Take a gradual approach to IP warming and list building to avoid being flagged.
  • Engaged Subscribers: Focus on sending emails to engaged subscribers for higher open rates.
  • Bot Detection: Implement web checks to filter out bots and malicious signups.
  • Relevance of Greylisting: Greylisting is less relevant for major email platforms; focus on modern deliverability techniques.

What email marketers say
9Marketer opinions

Improving signup confirmation email delivery rates for a new domain requires a multi-faceted approach focused on building a positive sender reputation and ensuring emails are well-received by ISPs and email clients. Key strategies include warming up your IP address gradually, maintaining a clean and engaged email list, avoiding spam trigger words, establishing a consistent sending schedule, previewing emails for rendering issues, using a double opt-in process, considering a dedicated IP address, setting up feedback loops with ISPs, and implementing reverse DNS. By following these practices, senders can enhance their credibility and ensure more signup confirmation emails reach the inbox.

Key opinions

  • IP Warmup: Gradually increase email volume to build a positive sender reputation with ISPs.
  • List Hygiene: Regularly clean your email list to remove inactive subscribers and maintain high engagement.
  • Content Optimization: Avoid spam trigger words and ensure clear, relevant subject lines.
  • Sending Schedule: Maintain a consistent sending schedule to help ISPs learn your sending patterns.
  • Email Preview: Preview emails across different clients and devices to prevent rendering issues.
  • Double Opt-in: Use a double opt-in process to confirm subscriber interest and reduce spam complaints.
  • Dedicated IP: Consider a dedicated IP address to isolate your sender reputation.
  • Feedback Loops: Establish feedback loops with ISPs to monitor and address spam complaints.
  • Reverse DNS: Implement reverse DNS to verify your mail server's legitimacy.

Key considerations

  • Start Small: Begin with small email volumes and gradually increase as your sender reputation improves, especially when using a new domain.
  • Engage Subscribers: Focus on sending emails to engaged subscribers to ensure higher open and click-through rates.
  • Monitor Reputation: Regularly monitor your sender reputation and address any issues or blacklistings promptly.
  • Compliance: Ensure compliance with email marketing best practices and regulations, such as GDPR and CAN-SPAM.
  • Testing: Thoroughly test your emails before sending to ensure they render correctly and avoid being flagged as spam.
Marketer view

Email marketer from Mailjet suggests avoiding spam trigger words and phrases in your email content. Use clear and concise language, and ensure your subject lines accurately reflect the email's content to avoid being flagged as spam.

July 2021 - Mailjet
Marketer view

Email marketer from Word to the Wise explains that Reverse DNS is essential in ensuring that the sending IP address resolves correctly to your domain name and confirms that your mail server is legitimate. Implement rDNS to verify your identity to ISPs and improve deliverability.

June 2022 - Word to the Wise
Marketer view

Email marketer from Gmass recommends using a double opt-in process for subscriptions. It confirms that subscribers genuinely want to receive your emails, reducing the likelihood of spam complaints and ensuring higher engagement rates.

February 2022 - Gmass
Marketer view

Email marketer from Litmus shares that previewing your emails across different email clients and devices ensures a consistent user experience. This prevents rendering issues that can lead to higher spam complaints.

September 2021 - Litmus
Marketer view

Email marketer from Neil Patel's Blog explains that warming up your IP address involves gradually increasing the volume of emails you send to build a positive reputation with ISPs. Start with small batches to engaged subscribers and gradually increase volume as your reputation improves.

December 2024 - Neil Patel's Blog
Marketer view

Email marketer from SendPulse shares that regularly cleaning your email list by removing inactive or unengaged subscribers improves your sender reputation. Sending to only engaged users ensures a higher percentage of your emails are opened and interacted with.

May 2023 - SendPulse
Marketer view

Email marketer from Campaign Monitor shares that establishing feedback loops with ISPs enables you to receive notifications about spam complaints. Addressing these complaints promptly helps maintain a clean sender reputation and improve deliverability.

August 2021 - Campaign Monitor
Marketer view

Email marketer from Reddit explains that maintaining a consistent sending schedule is helpful. It allows ISPs to learn your sending patterns and can improve your reputation over time.

February 2023 - Reddit
Marketer view

Email marketer from StackOverflow answers that switching to a dedicated IP address can help isolate your sending reputation from other senders. This allows you to build a positive reputation specific to your domain, resulting in better deliverability.

October 2024 - StackOverflow

What the experts say
12Expert opinions

Improving signup confirmation email delivery rates for a new domain involves several key strategies. Traditional methods like greylisting are not as relevant for major platforms. Web signup forms are preferable to email subscriptions due to the richer data they provide, allowing for bot detection through HTTP headers, JavaScript analysis, and behavioral analysis. New domains should be allowed to age, and sender IP reputation should be monitored, potentially using a legitimate ESP. Implementing DMARC alignment verifies the sender's relationship with the domain. Web checks help ensure users are human and benign. Subscription bombing is largely mitigated by ESP solutions. Email address canonicalization, like handling '+' in local parts, helps with deduplication. Providing escalation paths for subscription issues is important. Content analysis, avoiding URL shorteners and spam phrases, and maintaining a balanced image-to-text ratio are crucial for deliverability.

Key opinions

  • Web Forms Preferred: Web signup forms offer more data for bot detection compared to email subscriptions.
  • Domain Age & Reputation: New domains benefit from aging, and sender IP reputation should be carefully monitored.
  • DMARC Alignment: DMARC alignment verifies the sender's association with the domain, enhancing trust.
  • Bot Detection: Web checks are essential for distinguishing between human users and bots.
  • Content Optimization: Avoiding URL shorteners and spam trigger words are crucial for content deliverability.
  • Image/Text Balance: A balanced image-to-text ratio in emails prevents triggering spam filters.
  • ESP Solutions: Subscription bombing is largely a solved problem with ESPs, reducing individual effort needed.
  • Canonicalization: Email address canonicalization (e.g., handling '+' in local parts) aids in deduplication.

Key considerations

  • Greylisting Relevance: Greylisting is less relevant for major email platforms; focus on modern deliverability techniques.
  • Web Form Security: Implement robust web checks to filter out bots and malicious signups.
  • ESP Utilization: Consider using a reputable ESP to leverage their deliverability infrastructure and expertise.
  • Escalation Paths: Provide clear escalation paths for users experiencing subscription issues to gather valuable feedback.
  • Content Review: Thoroughly review email content to avoid spam triggers and ensure relevance.
Expert view

Expert from Word to the Wise advises against using URL shorteners in emails. They state that URL shorteners can be associated with spam or malicious content and can negatively impact your sender reputation. Use full, transparent URLs whenever possible.

August 2024 - Word to the Wise
Expert view

Expert from Spam Resource emphasizes avoiding common spam phrases in your email content to prevent triggering spam filters. They recommend using more natural and conversational language to improve your chances of reaching the inbox.

June 2024 - Spam Resource
Expert view

Expert from Email Geeks says that a newly registered domain can have deliverability issues and recommends letting the domain age, checking the sending IP reputation, and using a legitimate ESP for better results.

February 2024 - Email Geeks
Expert view

Expert from Email Geeks explains that greylisting typically occurs at the incoming MX server level and relies on delivery attempts to that MX. It doesn't usually consider outbound deliveries or information from the Mail User Agent (MUA).

April 2023 - Email Geeks
Expert view

Expert from Word to the Wise explains that email content analysis is key for deliverability. They suggest focusing on the balance of images to text and avoiding excessive use of promotional language or spam trigger words. Ensuring your content is relevant and engaging reduces the chances of being flagged as spam.

August 2023 - Word to the Wise
Expert view

Expert from Email Geeks recommends implementing an escalation path for users experiencing subscription issues, as this may lead to useful bug reports.

November 2021 - Email Geeks
Expert view

Expert from Email Geeks shares that sending an email to subscribe is outdated and recommends using web signup forms instead. Web forms provide more information about the user than an inbound email.

January 2024 - Email Geeks
Expert view

Expert from Email Geeks shares that the subscription bombing problem is solved by existing ESPs.

December 2022 - Email Geeks
Expert view

Expert from Email Geeks states that incoming mail aligned with DMARC indicates the domain in the From: header has a relationship with the sender.

September 2021 - Email Geeks
Expert view

Expert from Email Geeks explains that web forms provide various information points such as HTTP request headers, JavaScript status, image loading status and can utilize behavioral analysis for trust measures to determine if the user is a bot.

April 2022 - Email Geeks
Expert view

Expert from Email Geeks suggests that two email addresses within the same domain containing a '+' in the local part and identical strings to the left of the '+' can be treated as the same recipient for deduplication purposes.

March 2022 - Email Geeks
Expert view

Expert from Email Geeks explains that web checks are designed to detect human and benign clients, and to filter out bots.

July 2022 - Email Geeks

What the documentation says
3Technical articles

Improving signup confirmation email delivery rates for a new domain heavily relies on proper email authentication and maintaining a positive sender reputation. Google Postmaster Tools emphasizes the importance of implementing SPF, DKIM, and DMARC to verify the authenticity of emails. Microsoft highlights the need to maintain a good sender score and promptly address any blacklistings. RFC documentation specifies that SPF records should accurately list authorized mail servers for your domain.

Key findings

  • Email Authentication: SPF, DKIM, and DMARC are crucial for verifying email authenticity and preventing spam classification.
  • Sender Reputation: Maintaining a good sender reputation is vital for ensuring emails reach the inbox.
  • SPF Records: SPF records must accurately list authorized mail servers.

Key considerations

  • Implementation: Ensure correct implementation of SPF, DKIM, and DMARC records to maximize their effectiveness.
  • Monitoring: Regularly monitor your sender score and promptly address any issues or blacklistings.
  • Accuracy: Keep SPF records up-to-date to reflect changes in authorized mail servers.
Technical article

Documentation from RFC provides the standards that an SPF record uses to allow you to specify which mail servers are authorized to send email on behalf of your domain. Check your SPF record is correct and up to date.

June 2022 - RFC
Technical article

Documentation from Google Postmaster Tools explains that to avoid your mail going to spam folders, authenticate your email using SPF, DKIM, and DMARC. This helps receiving servers verify that your emails are genuinely from your domain.

July 2024 - Google Postmaster Tools
Technical article

Documentation from Microsoft explains that maintaining a good sender reputation is vital for ensuring your emails reach the inbox. Monitor your sender score and promptly address any issues or blacklistings that may arise.

January 2024 - Microsoft