How can I improve my email open rates and avoid spam filters?

Summary

Improving email open rates and avoiding spam filters requires a comprehensive strategy encompassing relevance, list hygiene, sender authentication, and technical compliance. Content should be tailored to subscriber interests and sent at a frequency aligned with their expectations. Maintaining a clean email list through double opt-in and regular cleansing is critical, as is avoiding spam traps. Robust email authentication (SPF, DKIM, DMARC) is crucial for establishing sender legitimacy. Monitoring sender reputation, complying with regulations like CAN-SPAM and GDPR, and adhering to technical standards (RFC 5322) are also vital. A/B testing, responsive design, and pre-send testing further optimize engagement and deliverability. The use of dedicated IPs can bolster sender reputation, while engagement metrics should be closely monitored to gauge effectiveness.

Key findings

  • Relevance & Personalization: Tailoring content to match subscriber interests and sending relevant messages increases engagement and open rates.
  • List Hygiene is Paramount: Maintaining a clean and engaged email list through double opt-in and regular cleaning is crucial for avoiding spam traps and preserving sender reputation.
  • Sender Authentication is Essential: Implementing SPF, DKIM, and DMARC is necessary for proving email legitimacy and avoiding spam filters.
  • Technical Compliance Matters: Adhering to technical standards (RFC 5322) and avoiding spam trigger words/practices improves deliverability.
  • Engagement Drives Deliverability: Higher engagement rates, achieved through compelling content and responsive design, positively impact inbox placement.

Key considerations

  • Subscriber Expectations: Set clear expectations regarding email frequency and content during signup to minimize unsubscribes and spam complaints.
  • Frequency Management: Carefully balance email frequency with the value provided to avoid overwhelming subscribers and damaging sender reputation.
  • List Segmentation: Segment email lists based on demographics, behavior, and purchase history to improve message relevance and engagement.
  • IP Reputation: Consider using dedicated IPs to have greater control over sender reputation and ensure consistent inbox placement.
  • Regular Testing & Monitoring: Consistently test email designs, monitor engagement metrics, and track sender reputation to identify and address deliverability issues proactively.
  • Compliance with Regulations: Adhere to email marketing regulations such as CAN-SPAM and GDPR to maintain trust and avoid legal consequences.

What email marketers say
15Marketer opinions

Improving email open rates and avoiding spam filters requires a multi-faceted approach focusing on relevance, sender reputation, list hygiene, authentication, and technical best practices. Sending frequency should align with subscriber expectations and the value provided. Content should be highly relevant and personalized to the recipient's interests. Maintaining a clean email list by removing inactive or invalid addresses and using double opt-in is crucial. Proper email authentication (SPF, DKIM, DMARC) helps establish sender credibility. Avoiding spam trigger words, using full URLs, and ensuring proper email formatting are important. A/B testing, responsive design, and pre-send testing can further optimize performance.

Key opinions

  • Relevance: Sending relevant and personalized content significantly improves open rates and reduces spam complaints.
  • List Hygiene: Maintaining a clean email list through double opt-in and regular cleaning is essential for sender reputation and deliverability.
  • Authentication: Proper email authentication (SPF, DKIM, DMARC) is crucial for establishing sender credibility and avoiding spam filters.
  • Sender Reputation: Carefully managing sender reputation by monitoring bounce rates and spam complaints is vital for consistent inbox placement.
  • Frequency: Email sending frequency should align with subscriber expectations and perceived value.

Key considerations

  • Subscriber Expectations: Clearly communicate email frequency and content expectations during signup.
  • Segmentation: Segment your email list to send targeted messages based on demographics, behavior, and purchase history.
  • Technical Practices: Avoid spam trigger words, use full URLs, ensure proper email formatting, and test emails before sending.
  • Engagement: Focus on driving engagement through compelling content, A/B testing, and responsive design.
  • Compliance: Comply with CAN-SPAM and GDPR regulations to maintain trust and avoid legal penalties.
Marketer view

Email marketer from Litmus shares that ensuring your email design is responsive and renders correctly across different devices and email clients is crucial for a positive user experience, which can indirectly improve open rates by fostering trust and engagement.

May 2021 - Litmus
Marketer view

Email marketer from Mailchimp explains that improving open rates involves several strategies including segmenting your audience to send more relevant content, optimizing subject lines to be clear and engaging, cleaning your email list to remove inactive subscribers, and testing different email elements to see what resonates best with your audience.

November 2024 - Mailchimp
Marketer view

Marketer from Email Geeks shares that you increase open rates if you send something relevant to folks which they want or expect, otherwise you will increase spam votes.

November 2021 - Email Geeks
Marketer view

Email marketer from ZeroBounce responds that regularly cleaning your email list by removing invalid, inactive, or spam trap addresses is essential for maintaining a good sender reputation and improving deliverability. They also suggest using an email validation service to identify and remove these problem addresses.

February 2025 - ZeroBounce
Marketer view

Email marketer from Reddit shares that a key to improving open rates is A/B testing different subject lines and preheader text. Also, make sure you're sending at the right time for your audience, and personalize your emails as much as possible.

October 2021 - Reddit
Marketer view

Marketer from Email Geeks explains that high sending frequencies are generally only acceptable when you have something new to promote in each message and where recipients are interested in receiving that amount of email. Suggests trying 2 or 3 times a week and excluding recipients from campaigns if they haven't opened or clicked in several months.

February 2022 - Email Geeks
Marketer view

Email marketer from Campaign Monitor responds that segmenting your email list based on demographics, behavior, or purchase history allows you to send more targeted and relevant messages, which can increase open rates and reduce the likelihood of being marked as spam.

June 2024 - Campaign Monitor
Marketer view

Email marketer from Sendinblue shares that personalizing email content beyond just using the recipient's name can significantly improve engagement and open rates. This includes tailoring content to match their interests, past purchases, or browsing behavior.

August 2021 - Sendinblue
Marketer view

Email marketer from OptinMonster explains that using double opt-in, where subscribers confirm their email address before being added to your list, ensures that you are only sending emails to people who genuinely want to receive them, which improves engagement and reduces the risk of spam complaints.

January 2024 - OptinMonster
Marketer view

Marketer from Email Geeks shares that typically with a low open rate it means you are landing in spam and the first step in increasing those open rate is not landing in spam, use seed services and delivery products to see where your emails are landing

February 2025 - Email Geeks
Marketer view

Marketer from Email Geeks responds that email frequency depends on how you have set your subscriber expectations, highlighting the importance of making it clear before they signed up that they would be getting daily+ emails.

July 2021 - Email Geeks
Marketer view

Email marketer from Email on Acid shares that testing your emails before sending them to your entire list can help you identify and fix rendering issues, broken links, and other problems that can negatively impact engagement and deliverability.

May 2022 - Email on Acid
Marketer view

Email marketer from HubSpot responds that improving email deliverability involves carefully managing your sender reputation, segmenting your email lists for targeted messaging, monitoring bounce rates and unsubscribe rates, regularly cleaning your email list, and complying with CAN-SPAM and GDPR regulations.

March 2024 - HubSpot
Marketer view

Email marketer from Email Marketing Forum explains that using URL shorteners can sometimes trigger spam filters, so it's best to use full, branded URLs. Also, avoid using excessive exclamation points or all caps in your subject lines.

December 2023 - Email Marketing Forum
Marketer view

Email marketer from Neil Patel shares that to avoid spam filters, focus on building a clean email list through double opt-in, use a reputable email service provider, authenticate your emails with SPF, DKIM, and DMARC, avoid using spam trigger words in your subject lines and body, and ensure your emails have a clear unsubscribe link.

April 2022 - Neil Patel

What the experts say
4Expert opinions

Improving email open rates and avoiding spam filters hinges on respecting recipients, maintaining a clean list, fostering engagement, and safeguarding your sender reputation. Sending too much email, especially if irrelevant, can hurt open rates and make you appear like a spammer. Avoiding spam traps through double opt-in and regular list cleaning is crucial. Engagement is key to deliverability, requiring interesting content and removing unengaged recipients. Protecting your IP address's reputation, preferably with dedicated IPs, is essential for consistent inbox placement.

Key opinions

  • Recipient Respect: Prioritizing recipient needs and relevance over solely focusing on your goals is essential to avoid being perceived as a spammer.
  • Spam Trap Avoidance: Implementing double opt-in and regularly cleaning your email list are crucial steps in avoiding spam traps.
  • Engagement Importance: High engagement rates directly correlate with improved deliverability and inbox placement.
  • IP Reputation Protection: Maintaining a positive IP reputation, often through dedicated IPs, is crucial for consistent email delivery.

Key considerations

  • Email Volume: Carefully manage sending frequency and avoid overwhelming recipients with excessive or irrelevant emails.
  • List Maintenance: Regularly clean your email list to remove inactive subscribers and invalid email addresses.
  • Content Quality: Focus on creating interesting, engaging content that encourages interaction from recipients.
  • IP Infrastructure: Consider using dedicated IPs to control your sending reputation and avoid being impacted by other senders.
  • Proactive Monitoring: Monitor your sending reputation and address any issues promptly to prevent being blocked by anti-spam systems.
Expert view

Expert from Email Geeks shares that the more email you send, the lower it seems like your open rate would be, unless you’re counting unique against all sends collectively. If you’re only focused on your own goal and not the recipient’s, then the only difference between you and a spammer is the fact that your recipients have given you permission to email them.

September 2021 - Email Geeks
Expert view

Expert from Spam Resource explains that one key to avoiding spam filters is to avoid spam traps, which are email addresses used to identify spammers. They recommend using double opt-in to ensure subscribers genuinely want to receive your emails and regularly cleaning your email list to remove inactive or invalid addresses.

October 2022 - Spam Resource
Expert view

Expert from Word to the Wise explains that your sending IP's reputation is key to hitting the inbox. They suggest using dedicated IPs, rather than shared IPs, and monitoring your reputation to avoid being blocked by anti-spam systems.

April 2023 - Word to the Wise
Expert view

Expert from Word to the Wise, Laura Atkins, shares that engagement is key to good deliverability. Getting recipients to interact with your emails helps you land in the inbox. She suggests cleaning your lists, sending interesting and engaging content, and removing unengaged recipients from your mailings.

July 2022 - Word to the Wise

What the documentation says
4Technical articles

To improve email deliverability and avoid spam filters, technical documentation emphasizes the importance of authentication and adherence to internet standards. Specifically, use SPF and DKIM to authenticate emails, implementing DMARC for policy enforcement on authentication failures. Maintaining low spam rates (below 0.10%), using consistent sending IP addresses, and adhering to RFC 5322 for email formatting are crucial. Utilize tools like Gmail Postmaster Tools to monitor sender reputation and ensure compliance with provider guidelines.

Key findings

  • Authentication: SPF, DKIM, and DMARC are critical for authenticating emails and preventing spoofing.
  • Spam Rate Monitoring: Maintaining a low spam complaint rate is essential for Gmail deliverability.
  • Standards Compliance: Adherence to RFC 5322 ensures proper email formatting and compatibility.
  • Monitoring Tools: Gmail Postmaster Tools provides insights into sender reputation and deliverability issues.

Key considerations

  • Technical Setup: Properly configure SPF, DKIM, and DMARC records in your domain's DNS settings.
  • Reputation Management: Actively monitor and address spam complaints to maintain a positive sender reputation.
  • IP Infrastructure: Use consistent sending IP addresses to build a stable sending history.
  • Format Validation: Ensure emails adhere to RFC 5322 standards for proper header formatting, message bodies, and character encoding.
  • Provider Guidelines: Stay updated with and adhere to specific guidelines from major email providers like Gmail.
Technical article

Documentation from RFC Editor explains that emails must adhere to RFC 5322 for proper formatting. This includes correctly formatted headers, message bodies, and character encoding to ensure compatibility and avoid being flagged as spam.

March 2023 - RFC Editor
Technical article

Documentation from Google Support explains that to ensure your emails reach Gmail inboxes, you must authenticate your email with SPF and DKIM, keep spam rates below 0.10% and avoid ever reaching 0.30%, use a consistent sending IP address, format messages according to Internet RFC standards, and subscribe to the Gmail Postmaster Tools to monitor your sending reputation.

August 2024 - Google Support
Technical article

Documentation from DMARC.org explains that DMARC builds upon SPF and DKIM to provide a policy for handling emails that fail authentication checks. Implementing DMARC allows domain owners to instruct recipient mail servers on how to handle unauthenticated emails (e.g., reject, quarantine) and provides reporting on authentication failures.

April 2024 - DMARC.org
Technical article

Documentation from Microsoft Learn explains that SPF is an email authentication method used to prevent spammers from sending messages on behalf of your domain. SPF records are added to your DNS to authorize specific mail servers to send email using your domain.

June 2021 - Microsoft Learn