Does using bold text in emails affect deliverability?

Summary

The consensus is that using bold text sparingly in emails is unlikely to directly and negatively impact deliverability. While excessive HTML formatting, including bolding, can contribute to a higher spam score if it's part of a pattern of behaviors associated with spam, the key determinants for deliverability are sender reputation, authentication (SPF, DKIM, DMARC), list hygiene, content quality, and clean HTML coding practices. Some data suggests older audiences respond positively to bolded text. A/B testing is recommended to understand audience-specific impacts. Clean HTML and avoiding spam trigger words are key to avoiding spam filters.

Key findings

  • Minimal Direct Impact: Using bold text sparingly does not directly trigger spam filters.
  • Poor Code, Indirect Impact: Poor HTML practices and excessive styling associated with bolding can negatively impact deliverability.
  • Key Deliverability Factors: Sender reputation, authentication (SPF, DKIM, DMARC), list hygiene, and engaging content are paramount.
  • Older Audiences Respond Well: Some data suggests older audiences respond well to heavily bolded content.
  • Context Matters: Excessive formatting raises red flags when combined with other spammy characteristics.

Key considerations

  • Use Sparingly: Use bold text judiciously for emphasis, avoiding overuse.
  • Clean Code: Maintain clean, well-structured HTML code, minimizing complexity.
  • Authenticate: Implement SPF, DKIM, and DMARC for email authentication.
  • List Hygiene: Maintain a clean and engaged subscriber list.
  • Valuable Content: Prioritize high-quality, relevant content.
  • A/B Test: Consider A/B testing to optimize formatting and content.
  • Well Formed Emails: Ensure emails are well-formed and do not contain malformed markup.

What email marketers say
12Marketer opinions

While excessive bold text was once considered a potential spam trigger, current consensus suggests that using bold text sparingly for emphasis in emails does not significantly impact deliverability on its own. Deliverability is more heavily influenced by factors like sender reputation, authentication (SPF, DKIM, DMARC), list hygiene, content quality, and clean HTML coding practices. Poor coding practices associated with excessive styling (including bolding) can indirectly affect deliverability. Some suggest A/B testing to determine the impact on engagement.

Key opinions

  • Limited Impact of Bold Text: Using bold text sparingly is unlikely to directly trigger spam filters.
  • Importance of Clean Code: Poor coding practices, including excessive styling, can negatively affect deliverability.
  • Key Deliverability Factors: Sender reputation, authentication, list hygiene, and content quality are more critical for deliverability.
  • A/B Testing Recommendation: A/B testing can help determine the impact of formatting on deliverability and engagement.
  • Older Audience: Older audiences have been observed to respond positively to heavily bolded emails.

Key considerations

  • Use Bold Text Judiciously: Use bold text sparingly for emphasis rather than for large blocks of text.
  • Maintain Clean HTML: Ensure your email HTML code is clean, well-structured, and avoids unnecessary complexity.
  • Authenticate Your Emails: Properly configure SPF, DKIM, and DMARC to improve sender reputation.
  • Practice List Hygiene: Maintain a clean and engaged email list to avoid spam complaints.
  • Focus on Valuable Content: Create high-quality, relevant content that resonates with your audience.
  • Consider Audience Demographics: Take into account audience demographics and adjust design elements accordingly.
Marketer view

Email marketer from Mailjet Blog explains that using bold text sparingly in emails is unlikely to significantly impact deliverability. However, excessive or improper use of HTML tags, including bold tags, can contribute to increased email size and potentially trigger spam filters. They recommend focusing on providing valuable content and ensuring proper HTML structure.

March 2021 - Mailjet Blog
Marketer view

Marketer from Email Geeks and Dusty Werner discuss how older audiences had a good response to a very bolded email. Johan mentions could test a slightly heavier font weight and Pixel size, font weight, line height etc. You could even track this against a user profile and personalise accordingly.

December 2023 - Email Geeks
Marketer view

Email marketer from Email On Acid shares that while bold text itself is not a direct trigger for spam filters, poor coding practices that often accompany excessive styling (including bolding) can negatively impact deliverability. They advise keeping the HTML code clean and avoiding unnecessary complexity.

May 2022 - Email On Acid
Marketer view

Email marketer from Reddit shared their personal experience, stating that using bold text sparingly for emphasis hasn't caused any noticeable deliverability issues. They suggest focusing on maintaining a clean email list and avoiding spammy content as more crucial factors.

December 2021 - Reddit
Marketer view

Marketer from Email Geeks suggests A/B testing to show the impact on deliverability and engagement.

May 2021 - Email Geeks
Marketer view

Email marketer from Webmaster Forum mentioned that the use of bold text itself is unlikely to directly impact spam scores. They emphasize the importance of ensuring proper DKIM and SPF authentication, and maintaining a good sender reputation.

September 2022 - Webmaster Forum
Marketer view

Email marketer from HubSpot responds that email deliverability is more heavily influenced by sender reputation, authentication, and list hygiene than the use of bold text. They recommend focusing on providing valuable content and avoiding spam triggers.

March 2024 - HubSpot
Marketer view

Marketer from Email Geeks says that excessive bold text is fake news, and shares an anecdote about bolding nearly an entire email by mistake and having a good response.

June 2021 - Email Geeks
Marketer view

Marketer from Email Geeks suggests that unless there are excessive "<b></b><b></b><b></b><b></b><b></b><b></b><b></b><b></b><b></b>" tags, it shouldn't make a difference.

March 2024 - Email Geeks
Marketer view

Email marketer from Stack Overflow responds that bold text alone is generally not an issue for spam filters. However, the user mentions that using inline styles excessively or having a large ratio of HTML code to text content can potentially affect deliverability. They suggest keeping emails concise and well-structured.

October 2022 - Stack Overflow
Marketer view

Marketer from Email Geeks states that excessive bold text is fake news and won't affect deliverability. Filters used to be concerned about the distribution of different styles because spammers sent HTML emails, but this is no longer the case.

June 2022 - Email Geeks
Marketer view

Email marketer from Sendinblue shares that good sender reputation, proper authentication (SPF, DKIM, DMARC), and engaged subscribers are the major factors in email deliverability; minimal use of bold text is not considered a high-risk factor.

September 2023 - Sendinblue

What the experts say
1Expert opinion

Excessive HTML formatting, including bold text, might contribute to a higher spam score if it aligns with spammy patterns. Bold text alone isn't a direct trigger, but it can raise flags when combined with other characteristics associated with spam emails.

Key opinions

  • Combined Factors Matter: Bold text is not a definitive spam trigger on its own.
  • Pattern Recognition: Spam filters look for patterns of behavior, including excessive formatting.
  • Increased Spam Score: Excessive use of HTML formatting can contribute to a higher spam score when combined with other potentially problematic elements.

Key considerations

  • Avoid Overuse: Limit the use of excessive HTML formatting, including bold text.
  • Review Email Content: Ensure your email doesn't contain other elements that could be flagged as spammy.
  • Focus on Best Practices: Adhere to general email marketing best practices to minimize the risk of being marked as spam.
Expert view

Expert from Word to the Wise explains that excessive use of HTML formatting, including bold text, can contribute to a higher spam score if it's part of a pattern of behaviors associated with spam. While bold text alone isn't a definitive trigger, it could raise flags if combined with other spammy characteristics in the email.

November 2022 - Word to the Wise

What the documentation says
6Technical articles

Email deliverability is generally unaffected by the use of bold text, however documentation advises that clean HTML and avoiding spam trigger words, alongside authenticating your domain is key to avoiding spam filters. Focus should be placed on best practices such as sender authentication, sender reputation and content relevance. Excessive HTML formatting may increase email size and trigger spam filters.

Key findings

  • Best Practices: Focus should be placed on best practices such as sender authentication, sender reputation and content relevance.
  • Clean HTML: Clean HTML and avoiding spam trigger words is key to avoiding spam filters.
  • Excessive HTML Formatting: Excessive HTML formatting may increase email size and trigger spam filters.
  • Semantic HTML: Emphasis on using semantic HTML and CSS for styling.

Key considerations

  • Ensure HTML emails are well-formed: Ensure HTML emails are well-formed and that they do not contain excessive or malformed markup.
  • Create engaging content: Focus on creating engaging content and optimizing images for better deliverability.
  • Domain Authentication: Authenticate your domain.
Technical article

Documentation from Google prioritizes authentication (SPF, DKIM, DMARC), avoiding sending unwanted mail, and making it easy for recipients to unsubscribe. The use of bold text is not specified as a potential spam trigger.

October 2024 - Google
Technical article

Documentation from Mailchimp advises that focusing on creating clean HTML and avoiding spam trigger words, alongside authenticating your domain, is key to avoiding spam filters; bold text alone should not trigger spam filters.

September 2021 - Mailchimp
Technical article

Documentation from RFC Editor does not specifically address bold text. The RFC mentions about email message formats, that well-formed HTML is important and that it does not contain excessive or malformed markup.

October 2024 - RFC Editor
Technical article

Documentation from MDN Web Docs explains that the HTML <b> element is used to draw the reader's attention to the element's contents. While MDN does not directly address deliverability, they emphasize the importance of using semantic HTML and CSS for styling, suggesting that overuse of the <b> element might indicate a lack of proper styling practices.

April 2024 - MDN Web Docs
Technical article

Documentation from Litmus advises avoiding excessive use of any specific HTML formatting, including bold text, as it can increase the overall size of the email and potentially trigger spam filters. They recommend focusing on creating engaging content and optimizing images for better deliverability.

April 2024 - Litmus
Technical article

Documentation from Microsoft focuses primarily on authentication, sender reputation, and content relevance. It does not mention the use of bold text as a trigger for spam filters, suggesting it's a low-priority factor.

May 2024 - Microsoft