Can using social media links or classes trigger spam filters?

Summary

While social media links and classes are generally not direct triggers for spam filters, they can indirectly contribute to deliverability issues. Excessive use, linking to low-quality or spammy sites, poor sender reputation, lack of email authentication (SPF, DKIM, DMARC), using URL shorteners, and low engagement rates can all increase the likelihood of emails being marked as spam. Some reputation services are sensitive to URLs redirecting to social media, potentially impacting deliverability. Maintaining a good sender reputation and following email marketing best practices are crucial.

Key findings

  • No Direct Trigger (Mostly): Social media links/classes are rarely a *direct* trigger for spam filters themselves.
  • Reputation Matters: Poor sender reputation is a consistent and significant factor in deliverability issues.
  • Authentication is Key: Proper email authentication (SPF, DKIM, DMARC) is essential to avoid spam filters.
  • Link Quality: Linking to untrustworthy or low-quality domains negatively impacts deliverability.
  • Excessive Use is Risky: Overuse of social media links, especially without valuable content, can hurt deliverability.
  • URL Shorteners: URL shorteners are often flagged and can negatively affect deliverability.
  • Reputation Services: Some reputation services are sensitive to URLs redirecting to social media sites.

Key considerations

  • Prioritize Reputation: Actively monitor and manage your sender reputation.
  • Implement Authentication: Ensure SPF, DKIM, and DMARC are properly configured.
  • Link Responsibly: Only link to reputable and trustworthy social media profiles and websites.
  • Use Links Judiciously: Avoid excessive use of social media links; ensure they add value.
  • Avoid Shorteners: Avoid using URL shorteners whenever possible.
  • Focus on Engagement: Create engaging content to maintain high engagement rates.
  • Check Links Regularly: Check your links regularly for broken links or links to spammy sites

What email marketers say
9Marketer opinions

The inclusion of social media links in emails does not directly trigger spam filters in most cases. However, these links can indirectly contribute to a higher spam score or negatively impact deliverability under certain conditions. Factors such as excessive use, linking to low-quality or spammy websites, poor sender reputation, lack of email authentication, and low engagement can all play a role. It is generally recommended to use social media links judiciously, ensure they direct to reputable and trustworthy pages, maintain a good sender reputation, and adhere to email marketing best practices.

Key opinions

  • Direct Trigger: Social media links themselves are typically not direct spam triggers.
  • Excessive Use: Overuse of social media links/icons can increase spam scores, especially without valuable content.
  • Link Quality: Links to low-quality or spammy sites can negatively impact deliverability.
  • Sender Reputation: Poor sender reputation is a significant factor affecting deliverability regardless of social media links.
  • Email Authentication: Lack of SPF, DKIM, and DMARC authentication can lead to emails being marked as spam.
  • Content Quality: Poor content quality can contribute to emails being flagged as spam, regardless of social media links.

Key considerations

  • Judicious Use: Use social media links sparingly and ensure they add value to the email content.
  • Reputable Links: Ensure social media links direct to reputable and trustworthy pages.
  • Sender Reputation: Maintain a good sender reputation by following email marketing best practices.
  • Email Authentication: Implement SPF, DKIM, and DMARC authentication to verify email legitimacy.
  • Content Quality: Focus on providing high-quality content to increase engagement and avoid spam filters.
  • Relevance: Make sure that your social media links are relevant to the content within the email body.
Marketer view

Marketer from Email Geeks shares the opinion that many "we'll spam check your message" type services are of limited use these days. Filtering is granular to the individual recipient and based on Machine Learning so checking messages against a set of rules seems outdated.

October 2023 - Email Geeks
Marketer view

Email marketer from Sendinblue shares that using social media links is generally safe but can be problematic if the links are broken or lead to spammy sites. It's important to regularly check your links and ensure they are directing to legitimate and trustworthy pages to maintain a good sender reputation.

June 2022 - Sendinblue
Marketer view

Email marketer from StackExchange answers that it's unlikely that social media links alone will cause emails to be flagged as spam. If an IP or Domain is on a blacklist it's a bigger factor. But some spam filters can be triggered by using social media icons as the only content within an email body.

December 2024 - StackExchange
Marketer view

Email marketer from HubSpot responds that spam filters do not specifically target social media links or classes. The more likely cause of emails landing in spam are poor content quality, low sender reputation, or lack of authentication protocols such as SPF or DKIM.

May 2024 - HubSpot
Marketer view

Marketer from Email Geeks explains that rarely does one single thing or piece of code make an email be marked as spam and successful campaigns use social media buttons without issue. He suggests that if a campaign is already successful with social buttons, leave them alone.

September 2022 - Email Geeks
Marketer view

Email marketer from Reddit shares anecdotal evidence that excessive use of social media icons/links without valuable content may contribute to lower engagement, which can indirectly affect deliverability over time. The user suggested focusing on providing value to subscribers.

September 2024 - Reddit
Marketer view

Email marketer from EmailOctopus responds that while social media links themselves aren't always direct spam triggers, they can contribute to a higher spam score if the email lacks proper authentication or if the links lead to suspicious or low-quality content. It is crucial to maintain a balance and ensure your emails adhere to best practices.

August 2021 - EmailOctopus
Marketer view

Email marketer from Litmus explains that having social media links isn't a problem by itself, however spam filters will penalize you for a low sender reputation score. Ensure that you are using email authentication protocols like SPF, DKIM and DMARC to avoid ending up in the spam folder.

July 2021 - Litmus
Marketer view

Email marketer from Mailjet explains that including social media links can sometimes increase your spam score if used excessively or if the destination URLs are flagged. It is important to use social media links judiciously and ensure the linked pages have good reputations.

February 2024 - Mailjet

What the experts say
2Expert opinions

Reputation services can be sensitive to URLs redirecting to social media sites, potentially impacting email deliverability negatively. A poor sender reputation, combined with missing email authentication and the use of URL shorteners, increases the likelihood of emails landing in spam folders, even if the email is legitimate.

Key opinions

  • URL Sensitivity: Some reputation services are sensitive to URLs redirecting to social media sites.
  • Reputation Impact: Poor sender reputation significantly increases the risk of emails being marked as spam.
  • Authentication: Missing email authentication (e.g., SPF, DKIM, DMARC) contributes to deliverability issues.
  • URL Shorteners: The use of URL shorteners can negatively impact deliverability.

Key considerations

  • Monitor Reputation: Monitor sender reputation and take steps to improve it if necessary.
  • Implement Authentication: Ensure proper email authentication is in place (SPF, DKIM, DMARC).
  • Avoid Shorteners: Avoid using URL shorteners in emails if possible.
  • Review Reputation Services: Be aware of how reputation services may treat links to social media.
Expert view

Expert from Word to the Wise explains that a poor reputation combined with missing authentication and URL shorteners makes it more likely an email will land in the spam folder. They highlight that even if a sender is sending a legitimate email, the email might still be filtered incorrectly if they have a bad reputation.

January 2023 - Word to the Wise
Expert view

Expert from Spamresource explains that some reputation services, like URIBL, are very sensitive to URLs that redirect to social media sites. Emails with links to these URLs may have issues with deliverability.

April 2023 - Spamresource

What the documentation says
3Technical articles

Official documentation indicates that while social media links themselves generally don't directly trigger spam filters, several related factors can negatively impact deliverability. These include the use of URL shorteners, poor sender reputation, lack of email authentication, low engagement, and association with spam networks. Linking to reputable social media profiles is acceptable as long as other aspects of the email are compliant.

Key findings

  • URL Shorteners: Using shortened URLs can cause issues with spam filters.
  • Link Reputation: Abusing links or linking to untrustworthy domains can negatively impact deliverability.
  • Sender Reputation: Poor sender reputation, low engagement, or association with spam networks can indirectly cause emails containing social media links to be marked as junk.
  • Compliance is Key: Embedding links to reputable social media profiles should not directly trigger spam filters if other aspects of the email are compliant (authentication, content quality, sender reputation).

Key considerations

  • Avoid Shorteners: Avoid using URL shorteners where possible.
  • Link Responsibly: Ensure links are to reputable and trustworthy domains.
  • Maintain Reputation: Focus on maintaining a positive sender reputation.
  • Promote Engagement: Strive for high engagement rates to avoid being flagged as spam.
  • Authenticate: Ensure proper email authentication is in place (SPF, DKIM, DMARC).
Technical article

Documentation from Google Postmaster Tools details that embedding links to reputable social media profiles should not directly trigger spam filters if other aspects of the email are compliant (authentication, content quality, sender reputation). However, abusing links or linking to untrustworthy domains may negatively impact deliverability.

June 2023 - Google Postmaster Tools
Technical article

Documentation from Microsoft responds that while social media links, by themselves, are not explicitly listed as junk email triggers, poor sender reputation, low engagement, or association with known spam networks can indirectly cause emails containing these links to be marked as junk. Ensuring a positive sender reputation is crucial.

November 2023 - Microsoft
Technical article

Documentation from Spamhaus explains that using shortened URLs can cause issues with Spam filters, as shortened URLs are often used by spammers to hide the true destination of the link. If you can avoid URL shorteners it is better.

December 2023 - Spamhaus