Why are Yahoo CFL reports not being received after submitting the new form?
Summary
What email marketers say10Marketer opinions
Email marketer from Litmus explains that the absence of Yahoo CFL reports could indicate issues with authentication, deliverability problems, or incorrect setup of the feedback loop. They suggest reviewing setup guides and checking for deliverability errors.
Email marketer from Mailjet shares that registering for Yahoo's CFL helps monitor and manage your sender reputation by providing insights into spam complaints, but it requires proper setup and consistent monitoring of the reports.
Marketer from Email Geeks shares a link to the correct Yahoo Sender Hub form to use for CFL applications: <https://senders.yahooinc.com/contact> and warns against using old bookmarks or search results.
Email marketer from Yahoo Help explains that to confirm registration in the CFL feedback loop you should ensure you have the right authentication and that your IP address is added to the allow list. If you're still having issues, they recommend contacting Yahoo support.
Email marketer from Email Marketing Forum recommends that you check Yahoo's bulk sender guidelines. Ensure compliance with their requirements, particularly regarding list management, authentication, and complaint handling, as non-compliance can impact FBL reporting.
Email marketer from StackOverflow recommends ensuring that the email infrastructure is correctly configured to receive and process ARF reports. Check the mail server logs for any errors during report delivery.
Email marketer from Reddit suggests checking if the domain used for CFL registration matches the sending domain and if the 'abuse' contact email is active and properly configured. They also recommend waiting a few days for the reports to propagate.
Marketer from Email Geeks confirms seeing the CFL and is investigating other potential issues. They are working with Thomas to gather more details.
Email marketer from Postmark recommends you analyze the FBL data you receive to identify the campaigns or email types which are triggering spam complaints, then adjust content or sending practices accordingly.
Email marketer from Gmass suggests that after submitting the form, you should carefully monitor the mailbox designated to receive the reports. It might take a few days for the reports to start flowing in after you have completed the signup process.
What the experts say2Expert opinions
Expert from Word to the Wise, Laura Atkins, emphasizes that maintaining good list hygiene is crucial for successful feedback loops. If complaint rates are high due to poor list quality, Yahoo may suppress CFL reports to protect their users.
Expert from Spam Resource explains that consistent monitoring and proper setup are essential for receiving CFL reports. Yahoo may stop sending reports if they detect abuse or unusual activity related to the registered IP or domain.
What the documentation says5Technical articles
Documentation from RFC Editor specifies that ARF (Abuse Reporting Format) and the proper configuration is essential for correct delivery and parsing of FBL data. The reports need to be properly formatted and contain relevant identifying information for the sender to understand the complaint.
Documentation from DMARC.org highlights the importance of DMARC compliance for ensuring feedback loops work effectively. Implement DMARC with a 'rua' tag to receive aggregate reports, which can help identify and address deliverability issues.
Documentation from SparkPost explains that to successfully receive CFL reports, ensure your sending domain is properly authenticated with SPF, DKIM, and DMARC. Additionally, verify that the 'abuse' mailbox is actively monitored.
Documentation from Validity explains that a Feedback Loop (FBL) is a mechanism by which mailbox providers forward complaints from their users back to the sender. Setting up a FBL with Yahoo requires authentication, proper list hygiene, and monitoring of complaint rates.
Documentation from Microsoft explains that you could be blocked by them. They recommend that you join their SNDS (Smart Network Data Services) program. SNDS will provide data that may provide more detail about the reason why your Yahoo FBL reports aren't being received.