What causes content bounces with Apple and how to resolve Spamhaus block issues?
Summary
What email marketers say10Marketer opinions
Email marketer from Mailchimp explains that high bounce rates can be caused by sending to invalid or inactive email addresses, as well as issues with content. They recommend regularly cleaning your email list, using double opt-in, and monitoring your sender reputation.
Email marketer from Neil Patel shares advice on improving email deliverability, emphasizing the importance of maintaining a clean email list, avoiding spam trigger words, and authenticating your emails with SPF, DKIM, and DMARC.
Email marketer from SparkPost explains that content bounce are often based on reputation and volume. Ensure the IP addresses and sending domains are consistently positive.
Marketer from Email Geeks identifies the bounce as a Spamhaus block, which is the most impactful blocklist in the industry, and clarifies it's not a content level block.
Email marketer from Reddit shares experience that Apple's content filtering can be strict and recommends testing email content with different email clients, focusing on text-to-image ratio, link quality, and avoiding overly promotional language.
Email marketer from StackOverflow share how to create a Reverse DNS (PTR) record. Also known as reverse lookup can help resolve the sender's IP address.
Marketer from Email Geeks identifies the bounce as a Spamhaus block and recommends opening a support ticket for further investigation.
Marketer from Email Geeks states that content related bounces are rare with big inbox providers and there are generally other negative factors at play when seen. Larger providers have nuanced assessment systems.
Email marketer from ReturnPath shares insight into email content creation. Using email testing tools can help test for triggering spam-like filters.
Email marketer from EmailDiscussions forum highlights that Spamhaus listings can significantly impact deliverability. They suggest checking Spamhaus's website for details on the listing and working to resolve the issues they identify, such as malware or spam activity.
What the experts say2Expert opinions
Expert from SpamResource explains that Spamhaus listings often stem from compromised systems sending spam or poor list hygiene practices. They advise thoroughly investigating the source of the spam, securing systems, and contacting Spamhaus for delisting once the issue is resolved.
Expert from Word to the Wise discusses Apple's Mail Privacy Protection and its potential impact on email marketing metrics, including open rates. They suggest focusing on other engagement metrics like clicks and conversions to assess campaign performance and understanding potential issues with IP based blocking.
What the documentation says5Technical articles
Documentation from Spamhaus explains that an SBL listing means your IP address or domain has been identified as sending or facilitating spam. They advise checking your systems for malware, securing your network, and following their removal guidelines.
Documentation from Apple Support explains that content bounces can occur if the email contains elements that Apple's filters deem inappropriate, such as excessive use of spam trigger words, poor formatting, or suspicious links. Recommendations include reviewing email content and testing different versions.
Documentation from DKIM highlights that DKIM and SPF records need to be correctly set up to avoid spam filters, especially with large ISPs like Apple. In order to verify the sender is valid.
Documentation from Mxtoolbox shares that checking email blacklists is essential in maintaining deliverability. They help identify the reputation of the email sender.
Documentation from RFC-Editor defines that correct bounce responses need to adhere to RFC standards to be correctly interpreted by the sender. Improper responses can be confusing, especially with filtering from Apple.
Related resources0Resources
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