What causes a DMARC record to not propagate correctly on GoDaddy?
Summary
What email marketers say12Marketer opinions
Email marketer from StackOverflow mentions that a high Time-To-Live (TTL) value can cause longer propagation times. Lowering the TTL before making changes can speed up propagation.
Email marketer from DNSQueries Forum shares that if the domain's nameservers are not correctly set at the registrar, DNS changes won't propagate. Verify the nameservers are pointing to GoDaddy.
Email marketer from Whatsmydns explains that DNS records may propagate to some DNS servers, but not others. Use Whatsmydns.net to check the DMARC record's status across various global DNS servers to identify inconsistencies.
Email marketer from GoDaddy Help explains that DNS propagation can take anywhere from 4-8 hours, but in rare cases, can take up to 24-48 hours. This is due to the time it takes for DNS servers across the internet to update their records.
Marketer from Email Geeks shares that GoDaddy has added a warning when a user puts the domain itself into the record, and they default to the option to remove the duplicated domain in the popup.
Email marketer from Quora explains that when copying and pasting records, sometimes characters are missed or changed, so double check the value of the DMARC record against the source.
Email marketer from EasyDMARC explains that most of the time, DMARC records will propagate nearly instantly. If there is a delay, confirm there are no competing records.
Email marketer from ServerFault explains that issues with DNSSEC configuration can sometimes interfere with DNS propagation. Ensure DNSSEC is correctly configured or temporarily disable it for troubleshooting.
Email marketer from MXToolbox explains to use online tools like MXToolbox to check DNS propagation and identify any errors or inconsistencies in the DMARC record.
Email marketer from Reddit explains that conflicting DNS records (e.g., multiple TXT records for DMARC) can cause issues. Ensure there is only one correct DMARC record.
Email marketer from Namecheap Support shares that common mistakes in DNS records, such as typos or incorrect syntax, can prevent propagation. They recommend double-checking the record for accuracy.
Marketer from Email Geeks suggests checking the domain's NS records, mentioning a situation where the client was setting up the DNS at GoDaddy while having a Cloudflare DNS configured.
What the experts say4Expert opinions
Expert from Email Geeks explains the problem was caused by a typo where the user entered their domain in the host field, resulting in the TXT record being at _dmarc.domain.com.domain.com.
Expert from Email Geeks advises to check that the user only setup _dmarc and didn't append the domain, which would result in a TXT record at _dmarc.domain.com.domain.com.
Expert from Spam Resource explains that DNS propagation times are variable and depend on the TTL settings and the caching policies of various DNS servers. Lower TTLs generally propagate faster, but widespread propagation still takes time.
Expert from Word to the Wise recommends that to confirm that the records have been updated, users can query the DNS directly. The user should also ask the client what their sending domain is, if a subdomain is required, and what the sending IP's are.
What the documentation says4Technical articles
Documentation from GoDaddy Support explains that there is a specific way to add a TXT record, and this must be followed. It is possible the record was added incorrectly.
Documentation from DMARC.org details that incorrect DMARC syntax (e.g., missing semicolons, invalid tags) can invalidate the record. Carefully review the syntax against the DMARC standard.
Documentation from RFC Editor explains that DNS caching by resolvers and browsers can cause delays in seeing updated records. Flushing the DNS cache can help resolve this issue.
Documentation from Google Admin Toolbox explains to use tools like Google Admin Toolbox Dig to check if the DMARC record is visible and correctly configured. This can help identify propagation issues.