What are the objectives and mitigation strategies for IP list bombing on email sign-ups?

Summary

IP list bombing is a multifaceted attack targeting email sign-ups with objectives ranging from harassment and obscuring critical messages to sabotage and content theft. Key mitigation strategies involve a layered approach, including network-level protection (like Cloudflare), confirmed opt-in, CAPTCHAs, rate limiting, honeypots, web application firewalls, email verification, and continuous monitoring. Blocking IPs alone is ineffective. Opportunistic TLS doesn't protect against active attacks, and users should report spam and manage safe sender lists. Balancing security with user experience is crucial.

Key findings

  • Objectives of List Bombing: Ranges from harassment and obscuring vital emails (password resets, bank alerts) to sabotage (harming competitors) and content theft.
  • Layered Mitigation is Key: A combination of techniques is crucial, including network-level protection, form-level defenses (CAPTCHAs, honeypots), and email verification.
  • Network-Level Protection Effectiveness: Services like Cloudflare can block a significant portion (e.g., 95%) of list bombing attempts at the network level.
  • Ineffectiveness of IP Blocking: Blocking IPs alone is not effective due to the dynamic IP usage by attackers.
  • Reporting Spam Helps: User reports of spam improve filtering accuracy for all.
  • No single definitive solution: There is no silver bullet, but rather a combination of methods should be employed.

Key considerations

  • Balance Security and User Experience: Mitigation strategies (CAPTCHAs, double opt-in) can add friction; balance security with ease of signup.
  • Continuous Monitoring: Monitor signup patterns and adapt defenses as attackers evolve.
  • WAFs are good: Web Application Firewalls can prevent unwanted traffic from reaching the server.
  • TLS limitations: Opportunistic TLS has limited use as it doesn't protect against active attacks.

What email marketers say
11Marketer opinions

IP list bombing involves overwhelming email sign-up forms with illegitimate requests, with objectives ranging from harassment and obscuring important emails to content theft and reputational damage. Mitigation strategies include implementing double opt-in, CAPTCHAs, rate limiting, monitoring signup patterns, using email verification services, honeypot fields, and web application firewalls. Network layer protection can address a significant portion of the problem, but a multi-layered approach is often necessary.

Key opinions

  • Objectives of List Bombing: List bombing aims to harass recipients, obscure important emails (like bank alerts or password resets), steal content by rebroadcasting with spam, and damage sender reputation.
  • Network Layer Protection: Network layer protection (e.g., Cloudflare) can mitigate a large percentage (e.g., 95%) of list bombing attempts by blocking malicious IPs before they reach the sign-up form.
  • Multi-Layered Mitigation: A combination of strategies, including double opt-in, CAPTCHAs, rate limiting, and email verification, is often necessary for near-complete protection.
  • Honeypot Fields: Honeypot fields are hidden from users but often filled by bots, if so the form submission can be automatically rejected.

Key considerations

  • User Experience: While effective, mitigation strategies like CAPTCHAs and double opt-in can add friction to the sign-up process and negatively impact user experience.
  • Monitoring and Adaptation: Continuously monitoring signup patterns and adapting mitigation strategies is crucial as attackers evolve their techniques.
  • Web Application Firewalls: WAFs can filter out malicious traffic early on.
Marketer view

Email marketer from Email Geeks responds that stacking several remedies can lead to a near-perfect solution, with network layer protection solving 95% of the problem and other methods contributing a small percentage. However, they add friction for the end-user, which should be considered.

August 2021 - Email Geeks
Marketer view

Email marketer from Formspree explains that you can implement a honeypot field in your forms. These are fields that are hidden from regular users, but are often filled in by bots. If these fields are filled out then the form submission can be automatically rejected.

May 2024 - Formspree
Marketer view

Email marketer from Email Geeks shares that in generic cases, you can solve 95% of the list bombing problem with network layer protection and that services like CloudFlare can block/challenge bad actors at the networking level, before they even request the page.

April 2021 - Email Geeks
Marketer view

Email marketer from SaneBox responds that motivations behind subscription bombing extend beyond mere harassment, including attempts to mask fraudulent transactions or obscure security alerts. The sheer volume of emails makes it difficult for the victim to notice crucial notifications.

August 2024 - SaneBox
Marketer view

Email marketer from Sucuri shares that a Web Application Firewall can filter malicious traffic, including that used in subscription bombing attempts, before it reaches the server, effectively mitigating the attack at an earlier stage.

March 2022 - Sucuri
Marketer view

Email marketer from MailerCheck shares that monitoring signup patterns is essential. A sudden, unusual surge in subscriptions, particularly from similar IP addresses or domains, should trigger an investigation and potential implementation of stricter verification measures.

December 2023 - MailerCheck
Marketer view

Email marketer from Cloudflare explains that subscription bombs overwhelm email inboxes with unwanted subscriptions, aiming to either harass the recipient, obscure important emails (like bank alerts), or potentially leverage the overwhelmed address for further malicious activities. They also can be used to undermine marketing efforts.

July 2023 - Cloudflare
Marketer view

Email marketer from StackExchange explains that rate limiting signup requests from the same IP address can significantly reduce the impact of list bombing. Additionally, using a challenge-response system (like CAPTCHA) and closely monitoring subscription sources can help identify and block malicious actors.

November 2023 - StackExchange
Marketer view

Email marketer from ZeroBounce shares that mitigation strategies include implementing double opt-in, using CAPTCHA, monitoring for suspicious activity (like sudden spikes in subscriptions), and using email verification services to detect and remove invalid or suspicious email addresses.

September 2023 - ZeroBounce
Marketer view

Email marketer from Email Geeks shares that one reason for adding addresses to a list is for bad actors to take your content and rebroadcast it with spam to their own list to trade off your content reputation.

October 2021 - Email Geeks
Marketer view

Email marketer from Reddit shares that the objective of list bombing isn't always immediately obvious, but it can range from burying important emails (like password reset requests) to simply overwhelming the recipient as a form of harassment. It can also be a distraction technique while other attacks take place.

July 2021 - Reddit

What the experts say
5Expert opinions

IP list bombing serves various malicious objectives, including harassment, obscuring important communications to facilitate crime, sabotaging a competitor's email list, and identifying vulnerabilities. While no single solution completely eliminates list bombing, mitigation strategies involve confirmed opt-in, rate limiting, CAPTCHAs, and honeypots. Blocking IPs is generally ineffective due to the dynamic nature of spammers' IP usage.

Key opinions

  • Objectives of List Bombing: List bombing aims to harass, obscure important messages (facilitating crime), enable sabotage (damaging competitor reputation), and discover vulnerabilities.
  • No Single Solution: There is no single, definitive solution to completely prevent list bombing.
  • Effective Mitigation Techniques: Mitigation techniques include confirmed opt-in, rate limiting, CAPTCHAs, and honeypots.
  • Ineffectiveness of IP Blocking: Blocking IPs is generally ineffective as spammers use a large number of IPs or compromised machines.

Key considerations

  • Multi-Layered Approach: A multi-layered approach employing several mitigation techniques is recommended for the best protection.
  • Dynamic Threat Landscape: Constant vigilance and adaptation are required to address the evolving tactics of spammers.
Expert view

Expert from Email Geeks explains that subscription bombing is typically used in two contexts: harassment of the target victim by adding them to numerous lists, and facilitating crime by overwhelming the victim's mailbox to hide important messages.

June 2022 - Email Geeks
Expert view

Expert from Email Geeks explains that another scenario is corporate sabotage by a competitor or a dissatisfied customer, where the goal is to mess up the list and tank the sender's reputation. Also, hackers may look for exploits by testing email addresses and seeing if they can find vulnerabilities.

December 2022 - Email Geeks
Expert view

Expert from Spam Resource explains that blocking IPs is generally ineffective against determined spammers because they use a large number of IPs or compromised machines, making it a 'whack-a-mole' game. Trying to block IPs is not a good mitigation strategy.

November 2021 - Spam Resource
Expert view

Expert from Email Geeks responds that there's no single solution to fix list bombing, but there are mitigation strategies. They say this as someone who’s been actively involved in the mitigation and a victim.

September 2023 - Email Geeks
Expert view

Expert from Word to the Wise explains that list bombing and other forms of spam sign-ups can be mitigated using techniques such as confirmed opt-in, rate limiting, CAPTCHAs, and the use of honeypots in order to protect your website and users.

January 2023 - Word to the Wise

What the documentation says
4Technical articles

Technical documentation emphasizes the use of rate limiting, CAPTCHAs, and bot detection to prevent automated attacks, including subscription bombing. Reporting spam helps improve filtering accuracy. While opportunistic TLS provides privacy against passive eavesdropping, it does not protect against active attacks. Adding safe senders to the blocked senders list reduces future spam.

Key findings

  • Rate Limiting, CAPTCHAs, and Bot Detection: OWASP highlights the importance of rate limiting, CAPTCHAs, and bot detection techniques in preventing automated attacks like subscription bombing.
  • Reporting Spam Improves Filtering: Google Support explains that marking emails as spam helps improve filtering accuracy for users and trains the system to block similar messages.
  • Opportunistic TLS Limitations: RFC Editor states that opportunistic TLS provides privacy against passive eavesdropping but offers no protection against active attacks.
  • Safe Sender List Mitigation: Microsoft Support explains that safe sender lists help to filter out and manage incoming email.

Key considerations

  • Adaptive Techniques: OWASP emphasizes the need to adapt techniques as attackers evolve their methods.
  • End-User Actions: Encouraging users to report spam helps improve the overall effectiveness of spam filters.
  • TLS Security Scope: Understand the limitations of opportunistic TLS in protecting against active attacks.
Technical article

Documentation from RFC Editor defines the purpose of opportunistic TLS which to to provide privacy against passive eavesdropping. This provides no protection against active attacks. The threat model is a client communicating to server where there is no prior arrangement for security.

March 2023 - RFC Editor
Technical article

Documentation from Microsoft support explains that users should add safe senders to their blocked senders list. This provides a way to reduce future spam in a similar theme. Microsoft also explains that they work to filter out spam before it reaches your inbox.

September 2023 - Microsoft Support
Technical article

Documentation from OWASP details the use of rate limiting, CAPTCHAs, and bot detection techniques to prevent automated attacks, including subscription bombing. They highlight the importance of adapting these techniques as attackers evolve their methods.

August 2023 - OWASP
Technical article

Documentation from Google Support explains that marking unwanted emails as spam helps improve filtering accuracy for the user and others, training the system to better identify and block similar messages in the future. Reporting spam helps Google identify and stop malicious attacks.

November 2022 - Google Support