What are the best list cleaning services for B2B email lists?

Summary

Experts, email marketers, and documentation from various sources offer diverse recommendations for B2B email list cleaning. Services like Kickbox, ZeroBounce, Mailgun, Million Verifier, BriteVerify, Hunter.io, DeBounce, ZoomInfo, Clearout, and Mailfloss are mentioned, each employing different techniques such as syntax verification, domain checks, spam trap detection, AI-powered algorithms, and real-time database checks. A multi-layered approach combining automated tools with manual review is advised. It's emphasized that internal data hygiene practices, proactive data collection, and regular engagement monitoring are crucial for long-term list quality and deliverability. Caution is advised against blindly trusting services, advocating for thorough vetting and testing. Regional score threshold adjustments and a focus on continuous improvement are also key.

Key findings

  • Wide Range of Options: A significant number of email list cleaning services are available, each with varying features and capabilities.
  • Multi-Method Validation: Services utilize various techniques, including syntax, domain, spam trap, and AI-based checks, to validate email addresses.
  • Manual Review Importance: Combining automated tools with manual review enhances the accuracy and effectiveness of list cleaning.
  • Data Hygiene Emphasis: Maintaining good internal data hygiene practices is crucial for long-term list quality and deliverability.
  • Proactive is best: Proactive measures like double opt-in and engagement monitoring are key to preventing list decay.

Key considerations

  • Service Selection: Evaluate services based on specific needs, budget, and integration capabilities.
  • Vetting and Testing: Thoroughly vet and test any list cleaning service before entrusting them with your data.
  • Internal Practices: Prioritize improving internal data collection and management practices.
  • Regional Adjustments: Consider regional differences when setting validation thresholds.
  • Long-Term Strategy: Integrate list cleaning with a comprehensive email marketing strategy focused on engagement and deliverability.
  • Don't expect miracles: No list cleaning service is perfect, ensure you plan for the long term.

What email marketers say
12Marketer opinions

Multiple email marketers and industry experts recommend various approaches to B2B email list cleaning. Several services like Mailgun, Zerobounce, Kickbox, Million Verifier, NeverBounce, BriteVerify, Hunter.io, DeBounce, ZoomInfo, Clearout, and Mailfloss are suggested, each offering different features for identifying and removing invalid, inactive, or risky email addresses. A multi-layered approach combining automated tools with manual review, particularly for questionable addresses or specific regions, is often advised. Maintaining good list hygiene through regular cleaning, correction of typos, segmentation based on engagement, and proactive data collection practices are essential for improving deliverability and sender reputation. Comparing results from multiple tools by testing them with the same sample list is also recommended to determine the most accurate results.

Key opinions

  • Service Variety: Numerous services are available, each with unique features, pricing and detection methods for email verification.
  • Multi-Layered Approach: Combining automated tools with manual review provides the most comprehensive cleaning.
  • Regional Considerations: Score thresholds for determining validity can vary based on the region of the email address.
  • Importance of Hygiene: Regular list cleaning is critical for maintaining deliverability and a positive sender reputation.
  • Proactive Approach: List cleaning is not a one-off thing - Data quality is often improved with proactive data collection and regular cleaning.

Key considerations

  • Cost vs. Features: Evaluate services based on budget and specific features needed for your B2B list.
  • Accuracy Testing: Compare different services by running sample lists to determine the most accurate provider.
  • Manual Review: Plan for manual review of questionable addresses, as automated tools are not always perfect.
  • Threshold Adjustments: Consider adjusting score thresholds based on regional differences in email validation.
  • Comprehensive Strategy: Integrate list cleaning with broader email marketing strategies, including segmentation and re-engagement campaigns.
  • Proactive data capture: Double Opt-in and improving data capture at point of entry helps improve email list quality and maintain this.
Marketer view

Email marketer from Email Geeks mentions Kickbox as a good option but advises against removing contacts solely based on a single score threshold, recommending different thresholds for major regions due to variations in scoring (e.g., Russian-hosted mailboxes).

March 2021 - Email Geeks
Marketer view

Email marketer from Reddit user suggests using a combination of BriteVerify and manual cleaning for B2B lists, recommending BriteVerify for initial validation and then manually reviewing questionable addresses for accuracy and relevance.

December 2023 - Reddit
Marketer view

Email marketer from SendGrid Blog recommends using a reputable email validation service to identify and remove invalid, inactive, or risky email addresses from your B2B list, emphasizing the importance of maintaining a healthy sender reputation and improving deliverability.

December 2024 - SendGrid Blog
Marketer view

Email marketer from Email on Acid Blog explains that maintaining good list hygiene involves regularly removing inactive subscribers, correcting typos, and segmenting your list based on engagement to improve deliverability and sender reputation, suggesting using list cleaning services as part of that overall hygiene strategy.

October 2023 - Email on Acid Blog
Marketer view

Email marketer from Email Marketing Forum recommends comparing multiple email verification tools by running the same sample list through each to see which one identifies the most invalid addresses and provides the most accurate results for B2B contacts.

May 2023 - Email Marketing Forum
Marketer view

Email marketer from DeBounce Blog shares that using a service like theirs can detect disposable emails, spam traps, and invalid email addresses in order to keep your sending reputation high when using B2B lists.

July 2024 - DeBounce Blog
Marketer view

Email marketer from Hunter.io Blog suggests using their email finder and verifier tools to find and validate email addresses in real-time, highlighting the importance of verifying addresses before adding them to your B2B list to avoid bounces and maintain data quality.

December 2021 - Hunter.io Blog
Marketer view

Email marketer from ZoomInfo notes that using comprehensive B2B databases that offer email verification services can help maintain data quality and ensure deliverability.

July 2021 - ZoomInfo
Marketer view

Email marketer from Email Geeks shares that they like to use Zerobounce for B2B and notes that there are several other good tools available.

June 2022 - Email Geeks
Marketer view

Email marketer from Email Geeks shares positive client results with Million Verifier, noting its affordability but mentioning categorization limitations requiring additional investigative work.

January 2024 - Email Geeks
Marketer view

Email marketer from NeverBounce Blog suggests implementing a multi-layered approach to B2B list cleaning, which includes syntax verification, domain validation, spam trap removal, and real-time bounce analysis, to ensure you're only sending emails to valid and engaged contacts.

September 2024 - NeverBounce Blog
Marketer view

Email marketer from Email Geeks shares that Mailgun has an Email Address Validation API.

May 2022 - Email Geeks

What the experts say
4Expert opinions

Experts offer differing views on the best approach to B2B email list cleaning. Kickbox is recommended by some, with a suggested SendEx threshold of 0.7 for removal, alongside preventative measures. However, others caution against over-reliance on third-party services, emphasizing the importance of internal data hygiene practices and a thorough understanding of how list cleaning services operate. Implementing practices like double opt-in and actively managing subscriber engagement are suggested as superior long-term strategies. Vet and test any 3rd party tools to prove their effectiveness before trusting them.

Key opinions

  • Service Recommendation: Kickbox is recommended as a potential solution.
  • SendEx Threshold: A SendEx score of 0.7 is suggested as a cutoff for removing contacts when using Kickbox.
  • Internal Hygiene: Prioritizing internal data hygiene practices is crucial and may outweigh the benefits of third-party services alone.
  • Proactive Measures: Double opt-in and active subscriber management are more effective long-term solutions than relying solely on list cleaning.

Key considerations

  • Internal Assessment: Evaluate current data hygiene practices to identify areas for improvement before considering external services.
  • Service Vetting: Thoroughly research and test any list cleaning service to understand its methodology and ensure its effectiveness.
  • Preventative Planning: Develop a plan to prevent future list quality issues, such as implementing double opt-in and monitoring subscriber engagement.
  • Over-Reliance: Avoid relying solely on external list cleaning services, as they may not address underlying data collection issues.
  • Threshold Variability: A SendEx threshold of 0.7 might not be universally applicable and should be adjusted based on specific needs and testing.
Expert view

Expert from Email Geeks recommends Kickbox and suggests discarding anyone with a SendEx lower than 0.7, while also developing a plan to prevent recurrence.

September 2022 - Email Geeks
Expert view

Expert from Spam Resource recommends focusing on your own data hygiene and not relying solely on third-party list cleaning services. You need to know what your data practices are and how those can be changed and adapted to improve your list quality. Third-party services have their place, but fixing your own collection issues is key.

December 2022 - Spam Resource
Expert view

Expert from Email Geeks recommends Kickbox for data hygiene.

January 2025 - Email Geeks
Expert view

Expert from Word to the Wise warns against blindly trusting list cleaning services and emphasizes the importance of understanding how these services operate. Thoroughly vet and test any list cleaning service before entrusting them with your data. Furthermore, the article highlights the need for proactive data hygiene practices, such as implementing double opt-in and regularly removing unengaged subscribers, as more effective long-term solutions.

October 2022 - Word to the Wise

What the documentation says
5Technical articles

Email list cleaning services such as Kickbox, ZeroBounce, Mailgun, Clearout, and Mailfloss utilize various techniques to verify and validate email addresses. These methods include real-time database checks, syntax verification, domain checks, spam trap detection, risk analysis, AI-powered algorithms, identification of disposable email addresses (DEAs) and role-based accounts, and automated removal of invalid addresses. The services aim to categorize email addresses based on deliverability and provide insights into email quality, ultimately improving list hygiene and preventing bounces.

Key findings

  • Verification Techniques: Email validation services employ a range of techniques, including syntax checks, domain validation, spam trap detection, and risk analysis.
  • AI-Powered Validation: Some services use AI to enhance the accuracy of email validation and identify potential risks.
  • DEA and Role-Based Detection: Identifying disposable email addresses (DEAs) and role-based accounts helps improve list quality.
  • Automated Removal: Some services offer automated removal of invalid email addresses from connected platforms.
  • Deliverability Categorization: Email addresses are categorized as deliverable, risky, or undeliverable based on validation results.

Key considerations

  • Technique Differences: Consider the specific techniques used by each service to ensure they align with your needs.
  • AI vs Traditional: Evaluate the effectiveness of AI-powered algorithms compared to traditional verification methods.
  • Integration Options: Determine whether the service integrates with your existing email marketing platform.
  • Reporting and Insights: Consider the level of reporting and insights provided by each service to understand email quality.
  • Automation Features: Assess the level of automation offered and whether it meets your workflow requirements.
Technical article

Documentation from ZeroBounce explains that their email validation service uses AI-powered algorithms to detect and remove invalid, abuse, and spam trap email addresses, while also providing insights into email quality, such as deliverability scores and potential risks associated with each contact.

January 2025 - ZeroBounce Documentation
Technical article

Documentation from Clearout explains that their service employs a combination of AI-based and traditional verification techniques to identify risky and invalid email addresses in real-time.

July 2023 - Clearout
Technical article

Documentation from Kickbox Help Center explains that Kickbox verifies email addresses by performing real-time checks against their database and using a combination of syntax verification, domain checks, spam trap detection, and risk analysis to determine the deliverability of each email, categorizing them as deliverable, risky, or undeliverable.

July 2023 - Kickbox Help Center
Technical article

Documentation from Mailgun details how their Email Validation API checks for syntax errors, typo detection, and domain existence, and also identifies disposable email addresses (DEAs) and role-based accounts to improve list quality and prevent bounces.

February 2022 - Mailgun Documentation
Technical article

Documentation from Mailfloss shares that their service will automatically remove invalid email addresses from your lists in popular email marketing platforms.

April 2022 - Mailfloss