Should I send marketing emails from a subdomain or parent domain?

Summary

A strong consensus exists among email marketers, deliverability experts, and official documentation sources that sending marketing emails from a subdomain (rather than the parent domain) is highly recommended. The primary benefit is isolating the reputation of the main domain, protecting it from potential damage caused by marketing campaigns, such as deliverability issues, spam complaints, or the use of purchased lists. Using subdomains allows for segmentation of email traffic (e.g., separating marketing and transactional emails) and offers greater control over authentication and deliverability. It's crucial to properly authenticate each subdomain (SPF, DKIM, DMARC) and gradually warm up new subdomains or IP addresses to establish a positive sender reputation with ISPs.

Key findings

  • Reputation Isolation: Subdomains protect the main domain's reputation from negative impacts associated with marketing emails.
  • Traffic Segmentation: Subdomains enable segmentation of email traffic, separating marketing and transactional emails.
  • Enhanced Control: Subdomains offer greater control over email authentication and deliverability management.
  • Authentication Necessity: Proper authentication (SPF, DKIM, DMARC) is crucial for all subdomains to ensure deliverability.
  • Warm-Up Importance: Gradual warm-up of new subdomains or IPs is essential for establishing a positive sender reputation.

Key considerations

  • Authentication Setup: Ensure SPF, DKIM, and DMARC are correctly configured for each subdomain.
  • Reputation Monitoring: Regularly monitor the reputation of subdomains to identify and address any deliverability issues.
  • Gradual Ramp-Up: Increase sending volume gradually when starting with a new subdomain or IP address.
  • IP strategy: Consider using dedicated IPs for higher volume sends.
  • DMARC Policy Enforcement: Implement a DMARC policy to instruct email receivers on handling unauthenticated messages.

What email marketers say
11Marketer opinions

The prevailing recommendation from email marketers and deliverability experts is to send marketing emails from a subdomain rather than the parent domain. This practice isolates the reputation of the main domain, safeguarding it from any negative impact caused by marketing campaigns, such as deliverability issues or spam flags. Using subdomains allows for segmentation of email traffic, especially separating marketing and transactional emails. It also offers greater control and flexibility in managing email authentication and deliverability. Starting with a new subdomain or IP address necessitates a gradual warm-up process to establish a positive sender reputation with ISPs.

Key opinions

  • Reputation Isolation: Using a subdomain protects the main domain's reputation from negative impacts of marketing campaigns.
  • Segmentation: Subdomains allow for segmentation of email traffic, separating marketing and transactional emails.
  • Control and Flexibility: Subdomains provide greater control over email authentication (SPF, DKIM, DMARC) and deliverability management.
  • Ease of Delegation: Using a subdomain simplifies delegation of DNS settings to third-party senders.
  • Warm-up Importance: Gradual warm-up of new subdomains or IPs is crucial for establishing a positive sender reputation.

Key considerations

  • Authentication: Ensure proper authentication (SPF, DKIM, DMARC) is set up for the subdomain to ensure deliverability.
  • IP Reputation: Monitor the reputation of the subdomain and associated IP addresses to identify and address any deliverability issues promptly.
  • Gradual Ramp-up: When starting with a new subdomain or IP, gradually increase sending volume to avoid triggering spam filters.
  • Traffic Monitoring: Implement systems to monitor traffic sent from subdomains.
  • Consistent Content: Keep content consistent with agreed-upon guidelines to avoid triggering spam filters.
Marketer view

Email marketer from EmailOnAcid shares using a subdomain is a good idea, as it allows for more control and segmentation of your email traffic, ultimately safeguarding your main domain's reputation. Monitor your subdomains separately.

October 2021 - EmailOnAcid
Marketer view

Email marketer from Mailjet explains using a subdomain isolates your main domain's reputation, protecting it from marketing campaign issues. They advise setting up authentication (SPF, DKIM, DMARC) on the subdomain.

October 2021 - Mailjet
Marketer view

Email marketer from Litmus shares that if you're starting with a new IP address or subdomain, it's essential to gradually increase your sending volume to establish a good reputation with ISPs. Proper warm-up is crucial for deliverability.

July 2024 - Litmus
Marketer view

Email marketer from Reddit explains that it's better to use a subdomain for marketing emails as it isolates your main domain. If you mess up and get a bad reputation, it won't impact your transactional emails.

April 2023 - Reddit
Marketer view

Email marketer from Gmass shares warming up an IP or subdomain involves gradually increasing sending volume over several weeks. Start small, monitor performance, and slowly ramp up to avoid triggering spam filters.

September 2023 - Gmass
Marketer view

Email marketer from Sendinblue shares sending from a subdomain is recommended for marketing campaigns to safeguard your primary domain's reputation. It isolates any negative impact from marketing activities.

May 2022 - Sendinblue
Marketer view

Email marketer from StackExchange explains using separate subdomains for different types of emails (transactional, marketing) lets you isolate reputation. If your marketing campaigns have deliverability problems, your transactional emails won't be affected.

June 2021 - StackExchange
Marketer view

Marketer from Email Geeks recommends sending marketing and newsletter emails from a subdomain to protect corporate email reputation, especially from issues like using purchased lists. Suggests using an ESP or different IP for large volumes.

November 2023 - Email Geeks
Marketer view

Email marketer from SparkPost suggests using subdomains to segment email traffic, especially separating marketing and transactional emails. This protects your main domain's reputation if marketing campaigns encounter issues.

April 2024 - SparkPost
Marketer view

Marketer from Email Geeks shares it's easier to use a subdomain, especially with third-party senders, as it allows delegation of DNS setup for DKIM, MX records, etc.

July 2024 - Email Geeks
Marketer view

Email marketer from Quora shares that using a subdomain is a standard practice. If your marketing emails get flagged as spam, it won't ruin the reputation of your primary domain used for important communications.

November 2023 - Quora

What the experts say
4Expert opinions

Experts consistently recommend using subdomains for marketing emails to isolate reputation and prevent deliverability issues from impacting critical transactional or corporate communications. Subdomains facilitate traffic segmentation and require independent authentication (SPF, DKIM, DMARC) to ensure proper deliverability.

Key opinions

  • Reputation Isolation: Subdomains help maintain distinct domain reputations, preventing marketing-related deliverability problems from affecting transactional or corporate emails.
  • Traffic Segmentation: Subdomains enable the separation of different types of email traffic, such as marketing and transactional.

Key considerations

  • Independent Authentication: Each subdomain needs its own SPF, DKIM, and DMARC records configured for proper authentication and deliverability.
Expert view

Expert from Word to the Wise explains using a subdomain is beneficial for managing reputation, allowing you to isolate any deliverability issues stemming from marketing campaigns from your main domain.

October 2022 - Word to the Wise
Expert view

Expert from Email Geeks suggests using separate subdomains for marketing and transactional emails (e.g., email.mela.com and orders.mela.com) to maintain separate domain reputations and isolate deliverability issues.

December 2023 - Email Geeks
Expert view

Expert from Word to the Wise shares that subdomains are useful for segmenting different types of email traffic. However, they caution you must authenticate each subdomain separately with SPF, DKIM, and DMARC to ensure proper deliverability.

September 2021 - Word to the Wise
Expert view

Expert from Email Geeks explains using separate subdomains for Marketing, Transactional, and Corporate mail helps keep your domain reputations separate from each other. If you have a deliverability issue with marketing mail, it's less likely to impact your corporate mail this way.

May 2023 - Email Geeks

What the documentation says
5Technical articles

Email deliverability documentation consistently recommends using a separate domain or subdomain for bulk or marketing emails to protect the primary domain's reputation. Proper email authentication using SPF, DKIM, and DMARC is crucial for all sending domains and subdomains to ensure deliverability and prevent spoofing and phishing.

Key findings

  • Reputation Protection: Using a separate domain/subdomain shields the primary domain's reputation from bulk email issues.
  • Authentication is Key: Proper authentication (SPF, DKIM, DMARC) is vital for all sending domains, regardless of type.
  • DMARC Enforcement: DMARC allows domain owners to specify how receivers handle unauthenticated emails, preventing spoofing.
  • DKIM Verification: DKIM validates that emails originate from authorized servers and haven't been tampered with.
  • SPF Authorization: Each subdomain needs its own SPF record to authorize sending servers.

Key considerations

  • Authentication Configuration: Ensure SPF, DKIM, and DMARC are properly configured for the sending domain and any subdomains.
  • DMARC Policy: Implement a DMARC policy to instruct email receivers on handling unauthenticated messages.
  • Reputation Monitoring: Monitor domain and subdomain reputation to identify and address deliverability issues.
Technical article

Documentation from RFC shows that when sending emails using different subdomains, each subdomain needs its own SPF record defined to authorize the sending servers. This ensures deliverability and prevents spoofing.

July 2021 - RFC
Technical article

Documentation from DMARC.org explains that DMARC allows domain owners to specify how email receivers should handle messages that fail authentication checks (SPF and DKIM). This helps prevent email spoofing and phishing attacks.

March 2023 - DMARC.org
Technical article

Documentation from MxToolbox explains DKIM provides an authentication mechanism that verifies the email was sent from an authorized server. It uses cryptographic signatures to ensure the message wasn't altered during transit.

November 2021 - MxToolbox
Technical article

Documentation from Google Workspace explains using a separate domain or subdomain for bulk email can protect your primary domain's reputation. They emphasize proper authentication (SPF, DKIM, DMARC) regardless of the domain used.

June 2022 - Google Workspace Admin Help
Technical article

Documentation from Microsoft advises carefully considering the sending domain for marketing emails, as reputation impacts deliverability. They recommend using a dedicated subdomain to isolate the impact of bulk sending.

May 2022 - Microsoft