How does subject line length affect email deliverability and click-to-open rates on Yahoo and AOL?

Summary

The impact of subject line length on email deliverability and click-to-open rates, particularly on Yahoo and AOL, is a complex issue. While one expert claims length doesn't directly affect deliverability (assuming RFC compliance), the overwhelming consensus is that excessively long subject lines can lead to truncation, negatively impacting user experience and potentially lowering open rates. Many sources recommend keeping subject lines concise, ideally under 60 characters (some suggest 40), to avoid truncation, especially on mobile devices. Prioritizing key information at the beginning of the subject line is crucial. Preheader text is recommended to supplement shorter subjects. Yahoo Mail may truncate more aggressively than other providers, requiring specific testing. A/B testing to determine the optimal length for a given audience is also advised. While not directly causing deliverability issues, excessively long subject lines may be flagged by spam filters.

Key findings

  • Deliverability: Generally, subject line length doesn't directly impact deliverability, but excessively long subjects may trigger spam filters.
  • Truncation: Long subject lines are prone to truncation, especially on mobile devices, leading to a poorer user experience.
  • Optimal Length: Most sources recommend keeping subject lines under 60 characters, with some suggesting closer to 40 characters for optimal results.
  • Yahoo Specifics: Yahoo Mail tends to truncate subject lines more aggressively than other email providers like Gmail.
  • Impact on Opens: Truncation and a less clear message due to length may negatively impact open rates.

Key considerations

  • A/B Testing: Conduct A/B testing to determine the ideal subject line length for your specific audience.
  • Mobile Optimization: Optimize for mobile by keeping subject lines short and prioritizing important information at the beginning.
  • Preheader Use: Utilize preheader text to provide additional context and detail to supplement shorter subject lines.
  • Key Info First: Place the most critical keywords and information at the beginning of the subject line to ensure visibility, even if truncated.
  • Yahoo Testing: Specifically test subject lines on Yahoo Mail (both desktop and mobile) to ensure proper display and readability.
  • Conciseness & Clarity: Balance subject line length with conciseness, clarity, and relevance to maximize engagement.

What email marketers say
8Marketer opinions

The effect of subject line length on email deliverability and click-to-open rates on Yahoo and AOL is multifaceted. While some argue that subject line length doesn't directly impact deliverability, others suggest it can influence user experience and potentially trigger spam filters if excessively long. Many sources recommend keeping subject lines concise, ideally under 60 characters (or around 40 for optimal display), to avoid truncation, especially on mobile devices. A/B testing is advised to determine the best length for specific audiences. Utilizing preheader text can supplement shorter subject lines. Yahoo Mail may truncate more aggressively, requiring careful testing.

Key opinions

  • Deliverability: Subject line length isn't a direct cause of deliverability issues, but very long subjects may be flagged as spam.
  • Truncation: Long subject lines get truncated, especially on mobile, affecting user experience.
  • Optimal Length: Most sources recommend keeping subject lines under 60 characters, with some suggesting around 40 characters for best results.
  • Yahoo Specifics: Yahoo Mail tends to truncate subject lines more aggressively than other providers.
  • Open Rates: One study found that subject lines around 41 characters in length had the highest open rates.

Key considerations

  • A/B Testing: Conduct A/B testing to determine the ideal subject line length for your specific audience.
  • Mobile Optimization: Prioritize mobile display by keeping subject lines short and front-loading important information.
  • Preheader Text: Use preheader text to provide additional context and detail to supplement shorter subject lines.
  • Clarity & Relevance: Balance subject line length with clarity and relevance to maximize engagement.
  • Yahoo Testing: Test subject lines specifically on Yahoo Mail (desktop and mobile) to ensure they display correctly.
Marketer view

Email marketer from Stack Overflow mentions that while subject line length is not a direct cause of deliverability issues, excessively long subject lines may be flagged by spam filters. They suggest keeping subject lines concise and relevant to avoid triggering these filters.

March 2023 - Stack Overflow
Marketer view

Email marketer from Email on Acid recommends leveraging preheader text to supplement short subject lines. This allows for more detailed messaging without sacrificing readability in the subject line itself, especially important for platforms with stricter length limitations.

February 2022 - Email on Acid
Marketer view

Email marketer from Email Geeks explains that subject line length has zero impact on deliverability (assuming the email is RFC conform) and click through rates. Truncation depends on the app/device/UI used and the user's settings and advises that Matthieu stops chasing subject lines as the reason for CTO numbers and instead looks at total clicks vs. emails delivered, ignoring opens.

September 2021 - Email Geeks
Marketer view

Email marketer from Reddit states that Yahoo Mail tends to truncate subject lines more aggressively than Gmail. They recommend testing subject lines on different Yahoo Mail interfaces (desktop and mobile) to ensure readability.

October 2024 - Reddit
Marketer view

Email marketer from Campaign Monitor explains that subject lines around 41 characters had the highest open rates based on their research. However, they emphasize that it's crucial to balance length with clarity and relevance to maximize engagement.

June 2024 - Campaign Monitor
Marketer view

Email marketer from HubSpot suggests that subject lines should be descriptive and to the point, and aim for under 60 characters to avoid truncation on most devices. Shorter, more direct subject lines can improve click-through rates if the offer or information is compelling.

September 2023 - HubSpot
Marketer view

Email marketer from Mailchimp shares that short subject lines can be effective, especially on mobile devices where screen space is limited. They suggest A/B testing different subject line lengths to see what resonates best with your audience, also recommending keeping subject lines under 9 words or 60 characters.

July 2021 - Mailchimp
Marketer view

Email marketer from Vertical Response recommends keeping email subject lines to around 40 characters because longer subject lines can get cut off. It's important to make sure the important parts of the subject line are at the beginning to ensure more opens and click-throughs.

November 2023 - Vertical Response

What the experts say
2Expert opinions

Experts agree that very long subject lines lead to truncation, which negatively impacts user experience and potentially lowers open rates. While deliverability isn't directly affected, the readability and clarity of the subject suffer. They recommend prioritizing essential information at the beginning of the subject line and considering using preheader text to add further context.

Key opinions

  • Truncation Impact: Long subject lines get truncated, diminishing user experience and readability.
  • Deliverability vs. UX: Subject line length primarily affects user experience, not directly deliverability.
  • Open Rate Impact: Truncation may lead to lower open rates due to a less clear or compelling subject line.

Key considerations

  • Info Prioritization: Place the most crucial information at the beginning of the subject line to ensure it's visible even if truncated.
  • Preheader Use: Utilize preheader text to supplement the subject line and provide additional context.
  • Display Awareness: Be aware of potential truncation points across different devices and email clients.
  • Conciseness: Aim for being precise and to the point in the subject line.
Expert view

Expert from Email Geeks explains that user experience could be impacted by truncated subject lines. Recommends being aware of potential display truncation points, putting the most important info first, and being precise in the subject. Also recommends using preheader text to add additional context.

December 2022 - Email Geeks
Expert view

Expert from Word to the Wise explains that very long subject lines can be problematic, not for deliverability, but because they get truncated. This affects the user experience and might lower open rates. Prioritizing key information at the beginning of the subject line is crucial.

August 2022 - Word to the Wise

What the documentation says
3Technical articles

Official documentation from AOL and Yahoo suggests that subject lines exceeding a certain length (70 characters for AOL, and ideally under 50 for Yahoo mobile) may be truncated, particularly on mobile devices. Litmus research reinforces this by showing variations in display length across various email clients. The common recommendation is to prioritize key keywords at the beginning of the subject line to ensure they remain visible.

Key findings

  • Truncation Risk: Subject lines can be truncated in email clients, especially on mobile.
  • AOL Limit: AOL suggests subject lines over 70 characters may be truncated.
  • Yahoo Recommendation: Yahoo recommends keeping subject lines under 50 characters for optimal mobile display.
  • Client Variation: Litmus research highlights variations in subject line display lengths across different email clients like Gmail, Yahoo, and Outlook.

Key considerations

  • Keyword Prioritization: Prioritize the most important keywords at the beginning of the subject line.
  • Mobile View: Consider the mobile view and aim for shorter subject lines to ensure readability.
  • Client Testing: Test how your subject lines appear in different email clients to ensure optimal display.
Technical article

Documentation from Yahoo Help explains that subject line length can vary depending on the device and email client, but it's generally advisable to keep subject lines under 50 characters for optimal display on mobile devices. This helps ensure that key information isn't cut off.

August 2022 - Yahoo Help
Technical article

Documentation from Litmus shares research showing how email clients like Gmail, Yahoo and Outlook truncate subject lines. The research highlights that there is a variety of subject line display lengths depending on whether you are using a desktop or mobile client.

September 2022 - Litmus
Technical article

Documentation from AOL Help suggests that while there isn't a hard limit, subject lines exceeding 70 characters may be truncated, especially on mobile devices. They recommend prioritizing the most important keywords at the beginning of the subject line.

February 2025 - AOL Help