How do link redirects affect email reputation and deliverability?

Summary

Link redirects can significantly impact email deliverability and sender reputation, primarily through association with spam tactics and technical SEO considerations. While redirects themselves aren't inherently harmful, excessive use, especially with URL shorteners or domains with poor reputations, raises red flags for spam filters. Email providers check the reputation of linked domains, and if a redirect leads to a site with malware or phishing, the email is more likely to be flagged. Furthermore, excessive redirects can dilute 'link juice' (PageRank), making it harder for search engines to understand a site's structure, indirectly affecting how trustworthy the content appears. Performance also suffers from long redirect chains, leading to slower loading times and diminished user engagement. Therefore, minimizing redirects, using reputable domains, avoiding URL shorteners, and ensuring proper implementation are critical for maintaining good email deliverability.

Key findings

  • Reputation Matters: The reputation of both the redirecting and final destination domains is crucial. Poor domain reputation can trigger spam filters.
  • Excessive Redirects = Suspicion: Too many redirects are often seen as a hallmark of spam, negatively impacting deliverability.
  • URL Shorteners are Risky: URL shorteners are frequently used by spammers, increasing the likelihood of being flagged as spam.
  • Performance Impacts: Long redirect chains can slow down page loading times, leading to a poorer user experience and potentially triggering spam filters.
  • SEO and Deliverability Linked: Excessive redirects can dilute link equity and hinder site understanding by search engines, indirectly harming deliverability.
  • Context is Important: The very act of redirecting by itself may not influence deliverability but the context of how its performed and domains used have an impact.

Key considerations

  • Use Direct Links When Possible: Opt for direct links to reputable domains whenever feasible to minimize potential issues.
  • Avoid URL Shorteners: Refrain from using URL shorteners, as they are often associated with spam.
  • Limit Redirects: Keep the number of redirects to a minimum to avoid triggering spam filters and improve performance.
  • Monitor Domain Reputation: Regularly monitor your domain's reputation to proactively address any potential deliverability problems.
  • Ensure Proper Implementation: Properly implement redirects to avoid canonicalization issues and maintain a positive user experience.
  • Check destination URLs: Ensure that destination URLs lead to safe content and has a good reputation.

What email marketers say
11Marketer opinions

Link redirects can significantly impact email reputation and deliverability. While redirects are useful for tracking and other purposes, several factors can lead to deliverability issues. These include the number of redirects, the reputation of the domains involved (both redirecting and destination), the use of link shorteners, and whether the redirects are used to obfuscate the final destination. Email providers often flag emails with excessive redirects or redirects to suspicious domains as spam. Using direct links to reputable domains and avoiding URL shorteners can improve deliverability.

Key opinions

  • Domain Reputation: The reputation of both the redirecting domain and the final destination domain significantly influences email deliverability. Poorly rated domains can trigger spam filters.
  • Excessive Redirects: Using too many redirects increases the likelihood of emails being flagged as spam. Spam filters may interpret multiple redirects as a sign of suspicious activity.
  • Link Shorteners: Link shorteners are often used by spammers to hide malicious links. Their use can negatively impact sender reputation and deliverability.
  • Obfuscation: Redirects that hide the true destination of a link are viewed suspiciously by spam filters and can harm deliverability.
  • Tracking Links: While tracking links are essential for email marketing, they also involve redirects. Using a reputable email marketing service that handles redirects properly is crucial for maintaining a good sender reputation.

Key considerations

  • Use Direct Links: Whenever possible, use direct links to the final destination instead of redirects to minimize potential deliverability issues.
  • Reputable Domains: Ensure that both the redirecting and destination domains have good reputations to avoid being flagged as spam.
  • Avoid Link Shorteners: Avoid using generic link shorteners. If you must use one, opt for a branded or custom domain.
  • Limit Redirects: Keep the number of redirects to a minimum to avoid triggering spam filters.
  • Monitor Reputation: Regularly monitor your domain and IP reputation to identify and address any deliverability issues promptly.
  • Reputable ESP: Use a reputable email service provider that handles redirects in a way that is compliant with email best practices.
Marketer view

Marketer from Email Geeks explains that links are typically followed to ensure the destination website isn't a security or fraud risk. Therefore, the reputation of landing pages could influence how an email is treated by filters, and stealth redirecting should be avoided.

February 2023 - Email Geeks
Marketer view

Email marketer from GMass explains that avoiding link shorteners and always using the final destination URL can help with deliverability. Link shorteners are often abused and may be seen as suspicious, leading to deliverability issues.

April 2022 - GMass
Marketer view

Email marketer from ActiveCampaign explains that it is important to use a custom domain for redirects and to ensure that domain has a good reputation. Avoid using generic URL shorteners as these are frequently used to send malicious emails

March 2025 - ActiveCampaign
Marketer view

Email marketer from Email Marketing Forum shares that using too many redirects, or redirects to domains with low reputations, can increase the likelihood of emails being marked as spam, impacting deliverability negatively.

February 2023 - Email Marketing Forum
Marketer view

Email marketer from Email Geeks shares that redirects from link shorteners or even one domain to another can affect deliverability and generate a “suspicious link” warning. If a link obfuscates the final destination, it should be avoided. Problems with tracking redirects usually arise when the redirect domain has a reputation problem. In one example, a bit.ly link redirecting to a client’s website returned a _suspicious link_ warning affecting deliverability and trust. The client solved it by linking directly to the page.

July 2021 - Email Geeks
Marketer view

Email marketer from Neil Patel Digital explains that using too many redirects can negatively impact your SEO and potentially your email deliverability. Search engines and spam filters may see excessive redirects as a sign of something fishy, which can hurt your domain's reputation.

October 2021 - Neil Patel Digital
Marketer view

Email marketer from EmailOctopus Blog shares that link shorteners can harm email deliverability because spammers frequently use them to hide malicious links. As a result, email providers may flag emails containing shortened links as spam, damaging sender reputation.

January 2022 - EmailOctopus Blog
Marketer view

Email marketer from Sender Blog explains that tracking links are redirects, and having too many redirects can be a red flag for spam filters. It's essential to use a reputable email marketing service that handles redirects properly to maintain a good sender reputation.

August 2023 - Sender Blog
Marketer view

Marketer from Email Geeks clarifies that the very act of redirecting, in and by itself, doesn't influence deliverability with large providers. However, there are caveats, including how the redirect was performed, the reputation of the domains, and the content at the end of the redirects. It's possible for a particular redirect to be problematic. Using a direct link removes a lot of potential problems but isn't always practical for reasons such as webserver load, click tracking and e-commerce limitations.

February 2023 - Email Geeks
Marketer view

Email marketer from Mailjet explains that redirects can sometimes be used to hide the true destination of a link, and this can be a tactic used by spammers. Therefore, filters will often check the reputation of the domain being redirected to, as well as how many redirects are occurring.

August 2024 - Mailjet
Marketer view

Email marketer from Reddit shares that using URL shorteners or redirection services to track clicks may affect deliverability because of increased chances for being tagged as spam, especially if using an unverified or non-reputable service.

October 2023 - Reddit

What the experts say
3Expert opinions

Experts agree that link redirects can impact email reputation and deliverability, particularly when used excessively or suspiciously. Google considers website reputation in email deliverability, checking clickthroughs when abuse is suspected. URL shorteners, often used to hide malicious links, can damage sender reputation if used in high volumes. Long redirect chains introduce latency and invite closer scrutiny from spam filters. Direct links are generally preferred to minimize these risks.

Key opinions

  • Website Reputation Matters: Google considers website reputation as a factor in email deliverability.
  • URL Shorteners Are Suspect: URL shorteners are commonly used by spammers, leading to increased scrutiny.
  • Redirect Chains are Problematic: Long chains of redirects add latency and attract closer examination by spam filters.
  • Suspicious Activity Triggers Checks: Email systems check clickthroughs, especially when an email is already flagged as suspicious.

Key considerations

  • Use Direct Links When Possible: Prioritize direct links to minimize deliverability risks.
  • Avoid URL Shorteners: Limit or avoid using URL shorteners due to their association with spam.
  • Minimize Redirects: Keep the number of redirects low to reduce latency and suspicion.
  • Monitor click through rates: Monitor click through rates to ensure you are within expected range.
Expert view

Expert from Word to the Wise explains that while a single redirect isn't inherently bad, long chains of redirects can negatively impact deliverability. Each redirect adds latency and can cause filters to scrutinize the email more closely. It's better to use direct links whenever possible to avoid potential issues with email delivery.

November 2021 - Word to the Wise
Expert view

Expert from Email Geeks explains that website reputation does affect email reputation at Google, as Google rank affects domain reputation. While they don’t always follow redirects and reputation is mostly built on the actual domain in the email, they will check clickthroughs, particularly if the email is suspicious or has hallmarks of abuse. One redirect is generally not a problem, but multiple redirects can be.

February 2023 - Email Geeks
Expert view

Expert from Spamresource explains that link redirects, especially using URL shorteners, are often used by spammers to hide malicious links. A high volume of emails using such redirects will likely damage the sender's reputation, as spam filters are designed to detect this type of activity.

November 2022 - Spamresource

What the documentation says
5Technical articles

Technical documentation highlights several ways link redirects can negatively impact email reputation and deliverability. Excessive redirects can dilute link equity and hinder site understanding by search engines, indirectly affecting how email content is perceived. Email filtering systems, like those from Microsoft, check the reputation of URLs, and redirects to sites with poor reputations (e.g., due to malware or phishing) are more likely to be filtered as spam. Spamhaus blocklists can also negatively impact deliverability if a redirected domain is listed due to malicious activity. Improperly handled redirects can lead to canonicalization issues, confusing email clients. Finally, long redirect chains can slow down page loading times, affecting user engagement and potentially triggering spam filters.

Key findings

  • Reputation Checks: Email filtering systems check the reputation of URLs within emails, and redirects to sites with poor reputations increase the likelihood of being filtered as spam.
  • Blocklist Impact: If a domain used in a redirect is listed on blocklists (like Spamhaus), it can negatively impact email deliverability.
  • SEO Dilution: Excessive redirects can dilute "link juice" and make it harder for search engines to understand a site, which indirectly affects deliverability.
  • Canonicalization Issues: Improperly handled redirects can lead to canonicalization issues, potentially damaging reputation.
  • Performance Impact: Long redirect chains can slow down page loading times, affecting user engagement and potentially triggering spam filters.

Key considerations

  • Minimize Redirects: Reduce the number of redirects to avoid diluting link equity and triggering spam filters.
  • Check URL Reputation: Ensure that redirected URLs lead to sites with good reputations to avoid filtering.
  • Monitor Blocklists: Regularly check that domains used in redirects are not listed on blocklists.
  • Implement Redirects Correctly: Handle redirects properly to avoid canonicalization issues.
  • Optimize for Performance: Avoid long redirect chains to maintain fast page loading times and user engagement.
Technical article

Documentation from Spamhaus shares that if a domain used in a redirect is listed on their blocklists (due to spam activity, malware, etc.), it can negatively impact the deliverability of emails that link to it. This is because Spamhaus is used by many ISPs and email providers to filter spam.

February 2023 - Spamhaus
Technical article

Documentation from Microsoft Learn explains that their email filtering systems check the reputation of URLs within emails. If a redirected URL leads to a site with a poor reputation (due to malware, phishing, etc.), the email is more likely to be filtered as spam, affecting deliverability.

September 2022 - Microsoft Learn
Technical article

Documentation from IETF answers question about how user agents should treat multiple redirects and the potential for canonicalization issues. Improperly handled redirects can lead to confusion and potential reputation damage if different versions of a URL are treated differently by email clients.

July 2021 - Internet Engineering Task Force (IETF)
Technical article

Documentation from Google Search Central explains that while redirects are fine, using them excessively can dilute "link juice" (PageRank) and can make it harder for Google to understand your site structure, which could indirectly affect deliverability if Google perceives the site negatively.

May 2024 - Google Search Central
Technical article

Documentation from MDN Web Docs explains that redirects (especially HTTP 302 redirects) can impact SEO and user experience if not implemented correctly. Long redirect chains can slow down page loading times, which can negatively affect user engagement and potentially trigger spam filters.

November 2021 - MDN Web Docs