How do I ensure email deliverability with different return-path addresses and subdomains?
Summary
What email marketers say10Marketer opinions
Email marketer from SendGrid explains that when introducing a new subdomain, it's important to gradually increase sending volume to establish a positive sender reputation. This 'warming up' process prevents ISPs from flagging your emails as spam.
Email marketer from SparkPost explains that closely monitoring deliverability metrics for each subdomain is crucial. Look for bounce rates, complaint rates, and engagement metrics to identify and address any issues promptly.
Email marketer from Campaign Monitor explains that ensure clear unsubscribe options are available and honored promptly. Providing preference centers allows subscribers to choose the types of emails they want to receive, which can improve engagement and reduce spam complaints.
Email marketer from HubSpot shares that it is important to consistently monitor your domain and subdomain reputation using tools like Google Postmaster Tools to identify and resolve deliverability issues promptly.
Email marketer from Reddit shares that the return-path should always be a valid address that can accept bounces. This helps with feedback loops and allows you to identify and address deliverability issues.
Email marketer from EmailOnAcid shares to ensure that SPF, DKIM, and DMARC records are properly configured for all sending domains and subdomains to authenticate your emails and prevent spoofing.
Email marketer from Mailjet shares that using subdomains for different types of email (transactional vs. marketing) can help isolate sender reputation. If one subdomain has deliverability issues, it won't necessarily impact the others.
Email marketer from Litmus explains that maintaining a consistent 'From:' domain helps build trust with mailbox providers. Avoid frequently changing the 'From:' domain, especially for high-volume sending.
Email marketer from ZeroBounce explains that maintaining good list hygiene is crucial, especially when using multiple subdomains. Regularly clean your list to remove invalid or inactive email addresses to avoid high bounce rates.
Email marketer from Email Marketing Forum user shares that they use subdomains to segment different types of emails (e.g., newsletter.example.com for newsletters, transactional.example.com for transactional emails). This keeps their reputation clean.
What the experts say6Expert opinions
Expert from Email Geeks explains that Reply-to can be different - even a different domain, but they should accept email.
Expert from Email Geeks explains that you can just create a DNS entry that points email.companyname.com to whatever the MX is that you use for the companyname.com. But you need to tell companyname.com that it also accepts mail for email.companyname.com and that address in particular and then where it needs to point to
Expert from Email Geeks explains with Laura Atkins, that you need an MX record to be valid to accept the mail, but it could be created as an alias so recipient@email.company.com is just sent to email@company.com - this doesn't require a while new email entity, just some existing email platform. Laura also says you can point it to any MX you want.
Expert from Email Geeks explains that you should never send mail with a 5322.from that can’t receive mail as it will cause deliverability problems.
Expert from Spam Resource explains that it is important to monitor the reputation of each subdomain separately, as ISPs often treat them as distinct entities. Ensure each subdomain follows best practices for authentication and engagement.
Expert from Word to the Wise explains that the return-path domain should be aligned with the sending domain whenever possible, and that inconsistent usage can trigger spam filters. It also recommends ensuring that the return-path address is monitored for bounces and feedback loops.
What the documentation says4Technical articles
Documentation from RFC Editor explains that DMARC alignment checks the 'From:' domain against the domains used for SPF and DKIM. Relaxed or strict alignment policies can be configured based on subdomain relationships.
Documentation from Microsoft Docs explains that DKIM signatures can be configured for multiple domains and subdomains within a single organization. This helps ensure that emails sent from different parts of your organization are properly authenticated.
Documentation from AWS explains that for high-volume sending, consider using dedicated IP addresses for each subdomain to isolate reputation. AWS provides tools for managing IP pools and monitoring deliverability.
Documentation from Google Workspace Admin Help explains that when using subdomains, you must create separate SPF records for each subdomain if they send email. Ensure your SPF record includes all authorized sending sources for each domain or subdomain.