How can I determine Gmail spam folder placement rate?

Summary

Determining Gmail spam folder placement rate is challenging due to the lack of a direct metric in Google Postmaster Tools (GPT). While GPT provides some insights, the spam rate it shows is based on user-reported spam, not actual inbox placement. As such, a combination of approaches is necessary. Domain and IP reputation are sometimes considered meaningless, and the focus should instead be on spam rates. Seed lists are valuable for testing inbox placement by tracking where test emails land across various email providers. Several deliverability testing tools, like GlockApps and MailMonitor, can automate this process and provide detailed reports. In addition to testing, improving sender reputation, authenticating emails (SPF, DKIM, DMARC), maintaining consistent sending volumes, segmenting email lists, and promoting high engagement rates (opens, clicks) are crucial for avoiding the spam folder. Understanding how different ISPs filter spam and utilizing feedback loops (FBLs) to analyze user-reported complaints can also inform deliverability strategies. Finally, maintaining consistent IP address activity, delivering relevant content, regularly cleaning email lists, and avoiding blacklists are essential for optimizing email delivery.

Key findings

  • No Direct Metric in GPT: Google Postmaster Tools does not directly provide the spam folder placement rate.
  • User-Reported Spam in GPT: The spam rate in GPT is based on user-reported spam, not actual inbox placement.
  • Seed Lists for Testing: Seed lists provide insights into inbox placement by tracking where test emails land.
  • Deliverability Testing Tools: Deliverability testing tools automate seed list testing and provide comprehensive reports.
  • Importance of Authentication: Proper email authentication (SPF, DKIM, DMARC) improves deliverability.
  • Feedback Loops: Feedback Loops help you see user reported spam.

Key considerations

  • Multi-Faceted Approach: Use a combination of methods, including seed lists, deliverability tools, and monitoring GPT metrics.
  • Proactive Monitoring: Regularly monitor deliverability metrics and respond to any issues promptly.
  • Continuous Improvement: Continuously work on improving sender reputation, email authentication, and list hygiene.
  • Relevant content: Consistently create quality and relevant content.
  • Feedback Loops: Utilize and understand data received from Feedback Loops.

What email marketers say
13Marketer opinions

Determining Gmail spam folder placement rate is a complex task, as Google doesn't directly provide this metric. While domain and IP reputation data from Google Postmaster Tools (GPT) can offer some insights, its relevance is debated. The spam rate in GPT is based on user-reported spam, not actual inbox placement. To gauge deliverability, marketers rely on a combination of methods, including inbox placement testing using seed lists and deliverability testing tools like GlockApps and MailMonitor. These tools send test emails to various providers and report inbox vs. spam placement. Maintaining a good sender reputation, authenticating emails (SPF, DKIM, DMARC), consistent sending volumes, list segmentation, and high engagement rates are also crucial in avoiding the spam folder.

Key opinions

  • No Direct Metric: Google Postmaster Tools does not explicitly provide Gmail spam folder placement rates.
  • User-Reported Spam: The 'Spam Rate' in GPT reflects user-reported spam, not actual inbox placement.
  • Deliverability Tools: Deliverability testing tools and seed lists are used to estimate inbox vs. spam placement across various email providers.
  • Sender Reputation: Improving sender reputation and authenticating emails are key to improving deliverability.

Key considerations

  • Holistic Approach: Rely on multiple data points (seed lists, engagement, complaints) rather than solely on GPT metrics.
  • Tool Selection: Choose a deliverability testing tool that provides comprehensive reporting across various email providers.
  • Authentication: Ensure proper email authentication (SPF, DKIM, DMARC) to improve sender reputation and trust.
  • Engagement Matters: Focus on improving email engagement (opens, clicks) to signal positive sender reputation.
Marketer view

Email marketer from Email Geeks shares that domain and IP reputation data is meaningless from his point of view, so he ignores it and focuses on spam rate.

March 2022 - Email Geeks
Marketer view

Email marketer from GMass Blog shares that you can use tools like GlockApps to run deliverability tests and seed list testing by sending your campaigns through them. You’ll then receive a report of how many emails went to the inbox vs. spam folder for various mailbox providers.

April 2024 - GMass Blog
Marketer view

Email marketer from Senderok Blog shares that while you cannot know the exact spam folder placement rate, services like MailMonitor and 250ok (now Validity) help to analyze your deliverability. They perform seed testing and provide detailed reports on inbox placement across different providers.

January 2023 - Senderok Blog
Marketer view

Email marketer from Reddit answers that Google Postmaster Tools helps, but doesn't directly give a spam score. Use it to check your domain/IP reputation, spam rate, feedback loop, and authentication. Also test with a seed list to see how you're doing.

July 2024 - Reddit
Marketer view

Email marketer from Email Geeks confirms that the spam rates in GPT (v1 and v2) are user reported spam rate and that the Inbox Placement Rate (IPR) for Gmail is unknown.

September 2024 - Email Geeks
Marketer view

Email marketer from Email Geeks shares that there are no tools that she would consider accurate. You have to make assumptions based on the other available data like deliveries, bounces, delays, opens, clicks, complaints, etc.

June 2024 - Email Geeks
Marketer view

Email marketer from EmailGeek Community Forum responds that there is no direct metric in Google Postmaster Tools that shows the spam rate, but you can use seed testing with services like GlockApps or MailMonitor, review user complaint rates, and monitor authentication health to infer spam placement rates.

March 2022 - EmailGeek Community Forum
Marketer view

Email marketer from Email On Acid shares that consistent IP address activity, relevant content, list cleaning, and ensuring you are not on any blacklists are essential for avoiding the spam folder. User engagement signals are also important so consider using double opt-in, segmenting your list, and improving your subject lines.

April 2024 - Email On Acid
Marketer view

Email marketer from GlockApps Blog states that using a deliverability testing tool provides the most accurate way to measure inbox placement. These tools send test emails to a wide range of email addresses and report where they land (inbox, spam, or missing). They also provide insights into potential issues affecting deliverability.

June 2023 - GlockApps Blog
Marketer view

Email marketer from Email Geeks responds that Google doesn't explicitly tell you how much mail is going to the spam folder or inbox.

January 2023 - Email Geeks
Marketer view

Email marketer from Neil Patel's Blog shares that improving sender reputation, authenticating emails (SPF, DKIM, DMARC), maintaining consistent sending volumes, and segmenting your email list are crucial steps. High engagement rates (opens, clicks) also positively impact deliverability, reducing the likelihood of ending up in the spam folder. He also suggests using a tool to test email placement.

January 2025 - Neil Patel's Blog
Marketer view

Email marketer from Mailjet explains that inbox placement tests are useful for assessing deliverability. By sending test emails to seed lists of real email addresses across different providers (Gmail, Yahoo, etc.) and monitoring where they land, you can gauge your spam folder placement rate. Mailjet offers this as part of their service.

November 2023 - Mailjet
Marketer view

Email marketer from Email Geeks explains that in GPT v1, the spam rate is under the 'Spam Rate' section, and in GPT v2, it's under the 'Spam' section.

May 2021 - Email Geeks

What the experts say
2Expert opinions

Determining Gmail spam folder placement rate requires monitoring alternative data sources due to the lack of direct metrics. Experts recommend using seed lists to track where test emails land and implementing feedback loops (FBLs) to analyze user-reported spam complaints. Understanding how ISPs filter spam and responding to feedback from FBLs are crucial steps for addressing deliverability issues and improving inbox placement.

Key opinions

  • Seed Lists: Seed lists reveal where test emails land (inbox or spam).
  • Feedback Loops (FBLs): Feedback loops provide data on user-reported spam complaints.
  • ISP Understanding: Understanding ISP-specific filtering is essential.

Key considerations

  • Proactive Monitoring: Regularly monitor seed list results and FBL data.
  • Respond to Feedback: Address issues identified through FBLs promptly to improve deliverability.
  • ISP-Specific Strategies: Develop deliverability strategies based on the filtering practices of different ISPs.
Expert view

Expert from SpamResource explains that while a precise spam folder placement rate is difficult to obtain, monitoring seed list results and feedback loops (FBLs) helps gauge deliverability. Seed lists show where test emails land, while FBLs provide data on user-reported spam complaints, offering insights into potential issues.

November 2022 - SpamResource
Expert view

Expert from Word to the Wise shares that understanding how different ISPs filter spam and implementing feedback loops are essential. By analyzing the feedback received from ISPs, senders can identify and address issues that lead to spam complaints, ultimately improving inbox placement.

April 2024 - Word to the Wise

What the documentation says
4Technical articles

While Google Postmaster Tools offers insights into email performance, it doesn't directly show Gmail spam folder placement rate. Instead, monitoring spam complaints, authentication (SPF, DKIM, DMARC), and reputation metrics can help infer deliverability issues. Seed lists are also a valuable resource, as they are collections of email addresses used to test inbox placement. Sending test emails to these lists and tracking where they land (inbox vs. spam folder) provides insights into deliverability rates across various email providers. DKIM and DMARC help verify the domain and prevent email spoofing, which can both improve email deliverability and reduce spam folder placement.

Key findings

  • No Direct Metric: Google Postmaster Tools doesn't directly provide spam folder placement rate.
  • Inference Through Metrics: Deliverability issues can be inferred from spam complaints, authentication status, and reputation.
  • Seed Lists for Testing: Seed lists offer insights into deliverability by tracking email placement in inboxes or spam folders.
  • DKIM Authentication: DKIM provides a method for verifying the domain name associated with a message through cryptographic authentication.
  • DMARC: DMARC helps prevent email spoofing by telling receiving mail servers what to do with messages that fail SPF and DKIM checks.

Key considerations

  • Monitor Postmaster Tools: Regularly monitor metrics within Google Postmaster Tools.
  • Implement Seed Lists: Utilize seed lists to actively test inbox placement.
  • Implement DMARC: Implement DMARC to prevent email spoofing and tell receiving mail servers what to do with messages that fail SPF and DKIM checks.
  • Authentication: Properly configure SPF, DKIM, and DMARC records.
Technical article

Documentation from DMARC.org explains DMARC (Domain-based Message Authentication, Reporting & Conformance) helps prevent email spoofing. Implementing a DMARC policy can improve email deliverability by telling receiving mail servers what to do with messages that fail SPF and DKIM checks, reducing the likelihood of spam folder placement.

January 2023 - DMARC.org
Technical article

Documentation from RFC-Editor explains DKIM provides a method for verifying the domain name associated with a message through cryptographic authentication. This can improve email deliverability and reduce spam folder placement by confirming the sender's authenticity.

September 2024 - RFC-Editor
Technical article

Documentation from Google Postmaster Tools Help explains that Postmaster Tools provides insights into your email performance, including spam reports, but doesn't directly show inbox placement rate. You can infer deliverability issues by monitoring spam complaints, authentication (SPF, DKIM, DMARC), and reputation metrics.

October 2022 - Google Postmaster Tools Help
Technical article

Documentation from SparkPost explains that seed lists are collections of email addresses used to test inbox placement. Sending test emails to these lists and tracking where they land (inbox vs. spam folder) provides insights into deliverability rates across various email providers.

September 2023 - SparkPost Documentation