Does Google require List-Unsubscribe for one-click unsubscribe in emails?

Summary

Google mandates one-click unsubscribe for marketing and subscribed emails to ensure deliverability to Gmail inboxes, with the List-Unsubscribe header (compliant with RFC 2369 and reflecting RFC 8058) being the required method. Other unsubscribe methods are non-compliant. This requirement, also enforced by Yahoo, aims to reduce spam and enhance deliverability. Implementation involves using both mailto: and https: options for broader compatibility, separate from CAN-SPAM rules. Compliance dates exist, especially critical for bulk senders.

Key findings

  • Mandatory Requirement: Google requires one-click unsubscribe for marketing emails.
  • List-Unsubscribe Header: The List-Unsubscribe header is the only accepted method for meeting the one-click unsubscribe requirement.
  • RFC Compliance: List-Unsubscribe implementation should adhere to RFC 2369 and reflect RFC 8058.
  • Impact on Deliverability: Proper implementation positively impacts deliverability and reduces spam complaints.
  • Enforcement by Providers: Google and Yahoo are actively enforcing these one-click unsubscribe requirements.

Key considerations

  • Implementation Accuracy: Implement the List-Unsubscribe header correctly, following technical specifications.
  • Multiple Options (mailto/https): Include both mailto: and https: options in the List-Unsubscribe header for wider compatibility.
  • Distinction from CAN-SPAM: Understand that Google's requirements are separate from CAN-SPAM regulations.
  • Compliance Deadlines: Be aware of compliance deadlines, especially for senders following existing unsubscribe practices.
  • Bulk Sending Implications: Pay extra attention to List-Unsubscribe implementation if sending bulk emails.

What email marketers say
10Marketer opinions

Google requires senders to implement one-click unsubscribe functionality, typically through the List-Unsubscribe header, to ensure messages are delivered to Gmail inboxes. Methods outside of List-Unsubscribe do not meet Google's requirements. This policy is enforced to reduce spam complaints and improve email deliverability.

Key opinions

  • Requirement: Google mandates one-click unsubscribe for marketing emails.
  • List-Unsubscribe: List-Unsubscribe header is the primary method for achieving one-click unsubscribe compliance.
  • Enforcement: Google and Yahoo are actively enforcing one-click unsubscribe requirements.
  • Deliverability: Implementing one-click unsubscribe improves email deliverability and reduces spam complaints.

Key considerations

  • Implementation: Correctly implement the List-Unsubscribe header, potentially with both mailto: and https: options.
  • Compliance Date: Ensure compliance by the required date to avoid deliverability issues.
  • Bulk Email: If sending bulk email, adherence to List-Unsubscribe is particularly crucial.
  • Alternative Methods: Alternative unsubscribe methods are not compliant with Google's requirements.
Marketer view

Marketer from Email Geeks explains that Google requires marketing and subscribed messages to support one-click unsubscribe and everything else is just best practices or dictated by laws governing emails.

April 2023 - Email Geeks
Marketer view

Email marketer from Sendgrid answers that to ensure emails are delivered into the inbox of recipients, Google requires emails implement one-click unsubscribe

November 2021 - Twilio Sendgrid
Marketer view

Marketer from Email Geeks shares that they finally found where Google explicitly states that one-click unsubscribe methods outside of List-Unsubscribe DO NOT meet their one-subscribe requirement, and senders following unsubscribe best practices have until June 1, 2024 to implement List-Unsubscribe in promotional messages.

June 2021 - Email Geeks
Marketer view

Email marketer from Omnisend answers that one-click unsubscribes using the list-unsubscribe header is critical to ensure your emails make it to the customers inbox

February 2023 - Omnisend
Marketer view

Email marketer from Stack Overflow shares the header code that should be used within your emails to make them RFC compliant

July 2022 - Stack Overflow
Marketer view

Email marketer from Mailjet notes that Google and Yahoo require a List-Unsubscribe header for one-click unsubscribe. It allows recipients to unsubscribe quickly and easily.

December 2023 - Mailjet
Marketer view

Email marketer from Reddit states that Google explicitly requires List-Unsubscribe for one-click unsubscribe to comply with their updated email sender guidelines.

March 2024 - Reddit
Marketer view

Email marketer from EmailValets explains that as of October 2023, Google and Yahoo have changed their email authentication requirements, requiring one-click unsubscribe functionality. This generally means implementing the List-Unsubscribe header.

June 2024 - EmailValets
Marketer view

Email marketer from GMass mentions that Google requires a List-Unsubscribe header for senders sending bulk email, and it must support one-click unsubscription.

May 2022 - GMass
Marketer view

Email marketer from Litmus discusses the importance of one-click unsubscribe for avoiding spam complaints and improving deliverability, noting that Google and Yahoo are enforcing this requirement.

April 2021 - Litmus

What the experts say
3Expert opinions

The answers clarify that Google's one-click unsubscribe requirement is linked to the List-Unsubscribe header and RFC 8058, and is separate from CAN-SPAM compliance. Correct implementation of the List-Unsubscribe header, adhering to RFC 2369, is essential, as is understanding what one-click unsubscribe means practically.

Key opinions

  • RFC 8058: One-click unsubscribe aligns with RFC 8058 specifications.
  • List-Unsubscribe: The List-Unsubscribe header is required.
  • CAN-SPAM: Google's one-click unsubscribe is distinct from CAN-SPAM requirements.
  • RFC 2369: The List-Unsubscribe should comply with RFC 2369

Key considerations

  • Implementation: Implement the List-Unsubscribe header accurately and correctly.
  • Guidance: Refer to documentation, such as Yahoo's, for implementation guidance.
  • Understanding: Thoroughly understand the technical aspects of one-click unsubscribe.
Expert view

Expert from Email Geeks clarifies that "one-click unsubscribe" means RFC 8058 in this context and is not related to the CAN-SPAM requirement of having a one-click unsubscribe link in the message body. He later points to Yahoo documentation as guidance.

November 2023 - Email Geeks
Expert view

Expert from Spam Resource explains that it is required to add a list-unsubscribe header that complies with RFC 2369.

October 2024 - Spam Resource
Expert view

Expert from Word to the Wise details what one-click unsubscribe is and how to properly set this up in your emails.

November 2021 - Word to the Wise

What the documentation says
4Technical articles

Google requires one-click unsubscribe for marketing messages to ensure delivery to Gmail inboxes, implemented primarily via the List-Unsubscribe header. RFC Editor provides technical specifications, and Microsoft recommends offering both mailto: and https: options for broad compatibility. SparkPost highlights RFC 8058 as defining the one-click mechanism, emphasizing correct implementation for compliance with Google and Yahoo.

Key findings

  • Google Requirement: One-click unsubscribe is mandatory for Gmail deliverability.
  • List-Unsubscribe: The List-Unsubscribe header is the primary implementation method.
  • Multiple Options: Offering both mailto: and https: options within the List-Unsubscribe header is recommended.
  • RFC 8058: RFC 8058 defines the technical specifications for one-click unsubscribe.

Key considerations

  • Correct Implementation: Implement the List-Unsubscribe header accurately to comply with requirements.
  • Broad Compatibility: Include both mailto: and https: options for wider compatibility across email providers.
  • Technical Specs: Understand and adhere to RFC 8058 and other relevant RFCs for proper setup.
  • Compliance: Stay updated on mailbox provider requirements to maintain deliverability.
Technical article

Documentation from Google explains that to ensure messages are delivered to Gmail inboxes, senders must implement one-click unsubscribe for marketing messages. This can be done either through a List-Unsubscribe header with the 'mailto:' or 'https:' option.

March 2024 - Google
Technical article

Documentation from RFC Editor provides technical specifications for the List-Unsubscribe header, explaining it facilitates one-click unsubscription for email recipients and details the implementation of both mailto and HTTP unsubscribe options.

June 2022 - RFC-Editor.org
Technical article

Documentation from SparkPost details that RFC 8058 defines the one-click unsubscribe mechanism and discusses the importance of implementing it correctly to meet mailbox provider requirements like Google and Yahoo.

July 2024 - SparkPost
Technical article

Documentation from Microsoft recommends implementing List-Unsubscribe header with both mailto and HTTP options for optimal compatibility with different email providers and explains how to format the header.

May 2022 - Microsoft