Why is Google Postmaster data missing and when will it be restored?
Summary
What email marketers say11Marketer opinions
Marketer from Email Geeks confirms that Data is back and backfilled!
Email marketer from Litmus shares that sometimes Google makes changes to the Postmaster Tools that cause temporary outages, but these are usually fixed quickly.
Email marketer from Quora suggests that you should check your domain authentication to see if it's valid, and resubmit your data to Google Postmaster Tools.
Email marketer from Google Support explains that delays in data processing within Google Postmaster Tools can occur, leading to missing or delayed data.
Email marketer from Reddit shares that missing data in Google Postmaster Tools could be due to recent changes Google makes to their algorithms or reporting methods. Also, sometimes it can be a temporary glitch that resolves itself.
Email marketer from GlockApps shares that Google Postmaster Tools will only show data if you are authenticating properly.
Marketer from Email Geeks confirms receiving updates from GPT in most of the domains they manage. A data gap remains between October 4th/5th (depending on the domain) and October the 13th.
Email marketer from Email On Acid shares that Google Postmaster Tools can often have reporting delays and to allow 24-48 hours. Also, they share that it is important to ensure you have a high volume of emails going through the account for data to show.
Email marketer from Stack Overflow suggests that one possible reason for Google Postmaster Tools not showing data is related to the volume and authentication of emails. If the volume is low or not properly authenticated (SPF, DKIM, DMARC), it might not trigger data reporting.
Email marketer from Email Marketing Forum responds that a sudden drop in data within Google Postmaster Tools could mean your sender reputation has been impacted. Check for any recent changes to sending practices.
Email marketer from Mailjet says that if there are issues with data showing in Google Postmaster Tools, it can often be due to a technical issue with the connection from Mailjet to Google's end.
What the experts say6Expert opinions
Expert from Email Geeks shares that she hasn’t heard a timeline for resolution, but she did see some DMARC reports started (briefly) flowing over the weekend and then stopped again.
Expert from Word to the Wise (Laura Atkins) explains that Gmail deliverability issues or outages can sometimes affect the data presented in Postmaster Tools, and these are often resolved as Gmail's service is restored.
Expert from Word to the Wise (Laura Atkins) explains that Google often makes changes to Gmail's infrastructure and spam filtering, and these changes can temporarily affect the accuracy or availability of data within Postmaster Tools. Restoration usually follows as Google adjusts its systems.
Expert from Email Geeks confirms the Google Postmaster data issue with a couple of client domains.
Expert from Email Geeks reports that data is showing now.
Expert from Email Geeks confirms that Google knows and is working on the Google Postmaster issue.
What the documentation says3Technical articles
Documentation from Google Developers states that data in Google Postmaster Tools is subject to processing delays. It advises waiting at least 24-48 hours for data to populate. It also mentions that if you don't meet the minimum daily volume, you might not see comprehensive data.
Documentation from Google Postmaster Tools Help clarifies that data visibility depends on factors like sending volume and email authentication. Low volume or authentication issues will lead to limited or no data.
Documentation from Google Postmaster Tools specifies that data isn't always real-time. They can often be delays of between 24-48 hours.
Related resources0Resources
No related resources found.