Why is Gmail sometimes slow to deliver email and how can I fix it?
Summary
What email marketers say11Marketer opinions
Email marketer from Mailjet suggests that email delivery delays can be minimized by ensuring proper authentication (SPF, DKIM, DMARC), maintaining a clean email list, and warming up your IP address. They also emphasize the importance of avoiding spam triggers in email content.
Email marketer from Stack Overflow explains that the sender's IP reputation heavily impacts delivery speed. Blacklisted IPs or IPs with poor sending history will face significant delays or outright rejection. Solutions include improving IP reputation through consistent sending practices and using reputable email service providers.
Email marketer from Neil Patel's Blog explains that several factors influence email delivery time, including sender reputation, email content, and recipient engagement. Poor sender reputation, spammy content, and low engagement can lead to delays. He recommends improving sender reputation, optimizing email content, and encouraging recipient engagement to improve delivery times.
Email marketer from SendPulse shares that email delays could be due to issues like incorrect email configuration, DNS issues, blocked ports, or the sender IP being blacklisted. They advise checking configuration, ensuring proper DNS records, verifying port status, and checking blacklists.
Marketer from Email Geeks shares that self rate limiting the email deployment fixed the issue. They also suspect that using multiple IPs is going to help, as right now the only clients with issues have a single IP address.
Email marketer from EmailGeekForum notes that excessively large email attachments can cause delays, especially if the recipient's server has limitations. Recommends compressing attachments or using cloud storage services to share files instead of attaching them directly to the email.
Email marketer from Litmus advises that testing emails before sending can help identify and fix issues that might trigger spam filters and cause delays. They recommend using Litmus to preview emails across different email clients and devices.
Email marketer from Reddit suggests Gmail's filtering system may classify emails unexpectedly, causing delays. They recommend checking the 'All Mail' and 'Spam' folders to ensure emails aren't misdirected. They also advise whitelisting senders and creating filters to prioritize important emails.
Marketer from Email Geeks shares they've observed other mailbox providers accepting emails but delaying their placement in user inboxes. They haven't seen this behavior with Gmail though.
Email marketer from ActiveCampaign shares that segmenting email lists and sending targeted content improves engagement and deliverability, reducing the likelihood of delays. They recommend segmenting based on demographics, behavior, and purchase history.
Email marketer from GMass explains that excessive use of personalization can sometimes trigger spam filters, leading to delays. They advise using personalization judiciously and testing different levels of personalization to find the optimal balance.
What the experts say5Expert opinions
Expert from Email Geeks notes that email delivery isn't guaranteed to be instant due to its store and forward nature. Delays could be due to congestion, possibly related to events like Cyber Monday.
Expert from Email Geeks advises examining the received headers to determine if delays originate from the ESP or Gmail's end, and shares a tool for this purpose.
Expert from Word to the Wise discusses that ISPs, like Gmail, often implement throttling mechanisms. These mechanisms cause message delays to protect their users and infrastructure from spam and abuse. Legitimate senders might experience throttling if they send high volumes or trigger spam filters.
Expert from Email Geeks shares that they have also had clients experience delays of an hour or two between delivery and user receipt, potentially due to peak mailing times.
Expert from Spamresource shares that Gmail delivery slowdown can be affected by a variety of issues ranging from content, infrastructure set up, and authentication.
What the documentation says4Technical articles
Documentation from Microsoft Documentation notes that Exchange Online Protection (EOP) can sometimes cause delays due to spam filtering and malware scanning processes. The documentation suggests reviewing EOP settings and quarantine policies to ensure legitimate emails are not being unnecessarily delayed. They also recommend using message trace to analyze specific delivery delays.
Documentation from DKIM.org clarifies that correctly implemented DKIM (DomainKeys Identified Mail) authentication can improve email deliverability and reduce delays. The site provides guidance on generating DKIM keys, configuring DNS records, and verifying DKIM signatures.
Documentation from RFC Documentation details that the SMTP protocol inherently includes potential delays due to its store-and-forward nature. Network congestion, server load, and temporary server unavailability can all contribute to delayed delivery. The RFC recommends implementing retry mechanisms to handle transient failures.
Documentation from Google Workspace Admin Help explains that issues with MX records, SPF records, or DMARC policies can cause emails to be delayed or rejected. The documentation outlines steps to verify and correct these configurations. They also advise on checking the Google Postmaster Tools to monitor domain reputation and identify any potential issues.