Why are telcos using Oracle MX hosts and how does Synacor relate to their email policies?
Summary
What email marketers say16Marketer opinions
Email marketer from Email Geeks shares his finding during an audit of FBLs that a group of telcos appear to use Oracle. The MX hosts all use IPs that belong to Oracle. He suggests Oracle may have a specific CRM product for the telco industry and this platform participates in the Validity FBL feed.
Email marketer from StackExchange user EmailAdmin explains that managing email deliverability effectively requires specialized knowledge which Telcos usually do not have in house. Outsourcing to Synacor removes the need to develop this specialist knowledge.
Email marketer from Email Geeks responds that they did an MX lookup and found Oracle Bare Metal instances, suggesting they might share a common email delivery provider hosted on Oracle.
Email marketer from Email Geeks suggests the Oracle MX hosts might be associated with Synacor, which is part of the Validity FBL.
Email marketer from Quora user EmailExpert responds that it can be cost-effective for telcos to use Oracle for hosting and Synacor for email management. Oracle provides the scalable infrastructure while Synacor optimizes deliverability, reducing the need for telcos to invest heavily in in-house email expertise.
Email marketer from Email Geeks clarifies that while Oracle hosts the MX records, Synacor sets the policies.
Email marketer from Email Vendor Selection Guide highlights that one of the main reasons Telcos select an email vendor, like Synacor, is to handle compliance and policy enforcement regarding email delivery.
Email marketer from Email Geeks confirms the information, stating it matches Synacor's client list and Synacor is on the Validity FBL feed.
Email marketer from Reddit user TechGuru shares that telcos often outsource complex email infrastructure management to companies like Synacor. This is because maintaining robust email systems with high deliverability requires specialized knowledge and resources that are not core competencies for telcos. Oracle hosting provides the infrastructure, while Synacor manages the policies and deliverability aspects.
Email marketer from Email Geeks confirms Synacor's involvement based on the mx.armstrong.syn-alias.com record.
Email marketer from EmailDeliverabilityBlog.com shares that managing compliance with GDPR and other legislation is difficult for Telcos. They outsource this so that experts handle this, meaning that Telcos can focus on their main product offering.
Email marketer from Email Geeks noticed the same pattern with telecoms using Oracle-hosted MX records and suggests this setup could impact mail flow and policy.
Email marketer from LinkedIn user NetworkEngineer shares that using Oracle MX hosts gives telcos robust network infrastructure and high uptime. Synacor then handles email-specific policies and spam filtering to ensure reliable email delivery.
Email marketer from Quora user EmailSecurityPro shares that Synacor are experts at identifying and preventing attacks from malware, phishing and ransomware.
Email marketer from EmailGeek forum user Mailman shares that Synacor's role includes enforcing email sending policies, such as rate limiting and authentication requirements, to maintain high deliverability rates for telcos. They essentially act as a gatekeeper for outbound email traffic.
Email marketer from Reddit user CloudSolutions responds that a significant advantage for telcos using Oracle's infrastructure is the inherent scalability of their cloud platform, which allows for dynamically adjusting resources based on fluctuating email traffic.
What the experts say3Expert opinions
Expert from Spam Resource highlights that some companies may find the reliability and up-time of cloud based solutions easier to manage by outsourcing their infrastucture, and then the policies. A large Telco would probably handle it all internally.
Expert from Email Geeks confirms that the setup smells like Synacor and suggests Udeme Ukutt or Alex Brotman could confirm.
Expert from Word to the Wise, Laura Atkins, explains that Telcos might use Oracle for MX hosting as Oracle provides robust and scalable infrastructure. Synacor likely manages the actual email policies, deliverability, and anti-abuse measures, as many Telcos find it more efficient to outsource these specialized functions rather than manage them in-house.
What the documentation says5Technical articles
Documentation from Oracle explains that Oracle's robust global network infrastructure makes it ideal for companies looking to host globally distributed email servers. Telcos can thus leverage Oracle's infrastructure for reliable delivery.
Documentation from Synacor describes the platforms integration with various anti-spam and anti-abuse systems. This service allows them to prevent malicious emails from being sent by spammers.
Documentation from Synacor details their email platform, which provides white-labeled email solutions for service providers, including telcos. Synacor manages email policies, filtering, and deliverability on behalf of their clients. Telcos outsource these services to Synacor to reduce operational overhead and leverage Synacor's expertise.
Documentation from Oracle explains that Oracle Cloud Infrastructure (OCI) offers a range of services, including bare metal compute instances, which telcos might use for hosting MX records due to the scalability, performance, and security offered. OCI allows for customized configurations which could be beneficial for managing email infrastructure.
Documentation from Validity explains that they partner with Synacor to provide feedback loop (FBL) data. This data helps Synacor identify and address spam issues within the telco's email infrastructure, improving overall deliverability.