Why are my Gmail emails going to spam all of a sudden?
Summary
What email marketers say9Marketer opinions
Email marketer from Sender explains that using spam trigger words in your subject line and email body can cause Gmail to send your emails to spam. Review your content for common spam keywords and phrases.
Email marketer from Litmus explains that decreased engagement rates (opens, clicks) signal to Gmail that your emails are not valuable to recipients, which can negatively impact deliverability. Focus on sending relevant and engaging content.
Email marketer from Reddit shares that a sudden change in email deliverability can be attributed to a poor IP reputation. If you're on a shared IP, another user's spam activity can impact your deliverability. Check your IP reputation using online tools.
Email marketer from Email Marketing Forum mentions that sending emails to old, unengaged, or invalid email addresses can negatively impact your sender reputation and increase the likelihood of spam classification. Practice regular list cleaning.
Email marketer from Email Marketing Help Forum mentions that high spam complaint rates reported through feedback loops with Gmail can directly cause your emails to go to spam. Monitor your feedback loops and address complaints promptly.
Email marketer from Sendinblue explains that Sender Score is a number between 0 and 100 that reflects your sender reputation. A low Sender Score will cause your emails to go to spam more often and they recommend you monitor your Sender Score regularly using returnpath.com.
Email marketer from Gmass suggests that if you recently started sending from a new domain or IP address, Gmail may initially filter your emails as spam. Warm up your sending infrastructure gradually to establish a positive reputation.
Email marketer from MailerQ shares that being listed on a blocklist (e.g., Spamhaus, Barracuda) will almost certainly cause emails to be delivered to the spam folder. They say you should regularly check your IP addresses and domains against common blocklists and take steps to be removed if listed.
Email marketer from Mailjet shares that a sudden drop in domain reputation can lead to Gmail spam classification. This can occur due to changes in IP address, increased email volume, or negative engagement (spam complaints, unsubscribes).
What the experts say7Expert opinions
Expert from Email Geeks recommends getting an email address from aboutmy.email and using it for a production deployment (not a test) within Klaviyo to gain potential insights into deliverability issues.
Expert from SpamResource advises checking your sender reputation regularly, as a sudden drop can indicate issues leading to spam classification. Use tools like Sender Score to monitor your reputation.
Expert from Email Geeks advises that to find the specific reason for the errors, the actual rejection or deferral messages are needed from your ESP rather than relying on the ESP's general assessment.
Expert from Word to the Wise shares that it's important to look into both your content and your engagement. Review recent emails, test the subject line and content, check your complaint rates, and ensure your unsubscribe link is working.
Expert from SpamResource explains that inconsistent sending volumes can trigger spam filters. Sudden spikes or drops in email volume compared to your established patterns can flag your emails as suspicious.
Expert from Word to the Wise shares that any recent changes to your sending infrastructure could be the cause of your deliverability issues. Changes in IP, ESPs, email authentication setup (SPF/DKIM/DMARC), or even alterations to DNS records can all impact email deliverability.
Expert from Email Geeks suggests that if using Klaviyo, the ESP should provide the error messages and make them available. Furthermore, an 83% rejection/deferral rate indicates a significant technical issue.
What the documentation says4Technical articles
Documentation from SparkPost details that improper email authentication (SPF, DKIM, DMARC) is a primary reason for emails ending up in spam. Ensure your domain is properly authenticated to verify your legitimacy to mailbox providers.
Documentation from RFC specifies that having a valid PTR record (reverse DNS lookup) that matches your sending IP address to your domain name is crucial for email deliverability. Missing or incorrect PTR records can lead to spam classification.
Documentation from Microsoft emphasizes that sending bulk emails that resemble spam, such as using deceptive subject lines or lacking a clear unsubscribe option, can lead to spam filtering by Gmail and other providers.
Documentation from Google Support explains that Gmail filters messages based on several factors, including sender reputation, authentication, and user complaints. Sudden changes in sending patterns, high complaint rates, or authentication issues can cause emails to land in spam.