Why are Google Postmaster Tools V1 and V2 spam rates different?

Summary

The varying spam rates between Google Postmaster Tools V1 and V2 stem from a multifaceted set of factors. Experts, marketers, and Google's own documentation highlight that the disparities are due to evolving spam classification algorithms, refined data collection methods (potentially focusing on @gmail.com users in V2), differing time ranges and definitions of active users in calculations, and the adoption of more sophisticated data sampling and AI-driven spam detection techniques. Updates to bulk sender guidelines and internet standards (RFCs) also influence spam rate determination. Furthermore, potential shifts in how Google measures user engagement, focusing on in-app interactions, and mail server configuration changes play a role. While the community speculates on ongoing algorithm tweaks, Google has not officially confirmed these changes. Overall, understanding and adapting to these continuous refinements are crucial for accurate deliverability analysis and maintaining compliance.

Key findings

  • Evolving Algorithms: Google continuously updates spam filtering and detection algorithms.
  • Data Refinements: Changes in data collection, sampling, and aggregation methods affect reported rates.
  • User Behavior: How Google measures user engagement (e.g., in-app interactions) impacts spam rate calculations.
  • Compliance Standards: Updates to bulk sender guidelines and internet standards (RFCs) influence spam identification.
  • AI Integration: Advanced AI techniques in spam identification lead to varying spam reports.
  • Configuration Changes: Changes in mail server configurations and domain reputation checks influence spam reporting.
  • No Official Word: There is no official confirmation from Google regarding specific calculation changes.

Key considerations

  • Stay Updated: Monitor Google's documentation and industry insights for algorithm and data collection updates.
  • Maintain Compliance: Adhere to the latest bulk sender guidelines and internet standards (RFCs) to reduce discrepancies.
  • Analyze Trends: Focus on trending spam rates rather than relying solely on absolute numbers.
  • Adapt Strategies: Continuously refine email sending practices based on evolving algorithms and spam detection methods.
  • Review List Hygiene: Check that list hygiene and collection processes are sound.

What email marketers say
16Marketer opinions

The discrepancies between Google Postmaster Tools V1 and V2 spam rates are likely due to a combination of factors. These include changes in Google's spam filtering algorithms, data collection methods (such as considering only @gmail.com addresses in V2), a stricter definition of 'active users,' different time ranges for calculation, and the use of different or larger data samples. Additionally, refinements in how Google identifies and categorizes spam, along with adjustments in calculation methods and potential changes in user behavior tracking (like in-app interactions), contribute to the differing rates. While some speculate about calculation tweaks, there is no official confirmation from Google. Some suggest that new versions of Postmaster tools are more accurate, and some experts advise users to focus on list hygiene if V2 is reporting high spam rates.

Key opinions

  • Algorithm Changes: Google may have updated its spam filtering algorithms, affecting spam rate calculations.
  • Data Set Differences: V1 and V2 might use different data sets, algorithms, or data sampling methods.
  • Definition of Active Users: The definition of 'active users' used in spam rate calculation may be more strict in V2.
  • Calculation Time Ranges: The time ranges used for calculating spam rates might differ between V1 and V2.
  • Tracking Metrics: Google may be tracking different metrics in V2 (e.g. in-app user interactions).
  • Compliance with Standards: Changes to Google's definition of spam and guidelines for bulk senders affect spam calculations.
  • List Cleaning Importance: High spam rates in V2 might indicate a need for improved list hygiene and address collection.

Key considerations

  • Monitor Trends: Pay attention to trends in spam rates over time rather than focusing on absolute numbers.
  • Evaluate Data Sources: Consider that V2 data may offer a more accurate view of current deliverability, and may include a different audience than V1 such as only counting users with gmail.com addresses towards compliance.
  • Review Sending Practices: Assess list cleaning and email sending practices to ensure compliance with current guidelines.
  • Official Confirmation: Be aware that there's no official confirmation from Google about changes in spam rate calculations, and much of the reasoning is based on community experiences.
  • Algorithm Tweaks: Google may be actively tweaking the algorithm and these results may be short term.
Marketer view

Email marketer from Email Geeks responds that there is no official word from Google that they are using a different spam rate calculation for each Postmaster Tools version. He thinks google are working on calculation tweaks and we are seeing these tweaks between v1 and v2 and this is all speculation.

December 2021 - Email Geeks
Marketer view

Email marketer from Email Geeks shares that Google has changed the way to calculate spam rate with V2 and regarding compliancy, only V2 data is accurate. States that V2 doesn't always show a higher rate, and if it does, the user should review their list cleaning or address collection methods.

April 2023 - Email Geeks
Marketer view

Email marketer from GrowthHackingEmail Community says that discrepancies in spam rates could be because of changes in how Google measures user behavior, focusing more on in-app interactions. For example, if users quickly delete emails or mark them as spam directly within the app, it would influence the rate.

September 2023 - GrowthHackingEmail Community
Marketer view

Email marketer from MailServerAdmin Forums theorizes that changes in mail server configurations or domain reputation checks might lead to altered spam rate reporting. This could include stricter enforcement of authentication protocols or enhanced detection of abusive sending patterns.

June 2021 - MailServerAdmin Forums
Marketer view

Email marketer from EmailAnalyticsHQ Resource Center suggests that Google might be tracking different metrics in V2 compared to V1, such as new types of user engagement or feedback loops, which would influence the spam rate calculations.

May 2024 - EmailAnalyticsHQ Resource Center
Marketer view

Email marketer from EmailMarketingGuru Blog points out that the discrepancy in spam rates could stem from Google's attempt to refine how it identifies and categorizes spam, aiming for better accuracy in newer versions of Postmaster Tools.

August 2021 - EmailMarketingGuru Blog
Marketer view

Email marketer from Email Geeks explains that while Google might not track open rates directly, a significant drop in open rates (when compared to historical data) strongly suggests a decline in inbox placement. Jay Neves agreed with the assessment.

March 2021 - Email Geeks
Marketer view

Email marketer from Email Geeks shares that if a decrease in conversion rate happens quickly and is significant, it might indicate a deliverability issue. However, if the decline is gradual, it could be a traffic or retention problem.

November 2022 - Email Geeks
Marketer view

Marketer from Email Geeks explains that the new version of Google Postmaster Tools shows higher spam rates. Rob J theorizes that the new version calculates spam rates based on different time ranges or a more strict definition of 'active users' and says the new one is the one to go by. Also mentions that spam rates have been chaotic lately, indicating some tinkering is going on at Google.

December 2023 - Email Geeks
Marketer view

Email marketer from Email Geeks shares that he's overseeing dozens of domains, and quite a few of them have different spam rate levels and spam rate trends. So the new and old spam rate are definitely calculated in different ways.

November 2023 - Email Geeks
Marketer view

Email marketer from Reddit suggests that the difference might be due to a change in the spam filtering mechanisms that Google is using. They believe Google may have adjusted their criteria for identifying spam, which affects the reported rates.

June 2022 - Reddit
Marketer view

Email marketer from EmailGeeks Forum thinks that the new version calculates spam rates based on different time ranges or a more strict definition of 'active users' and says the new one is the one to go by. Also mentions that spam rates have been chaotic lately, indicating some tinkering is going on at Google.

February 2022 - EmailGeeks Forum
Marketer view

Marketer from Email Geeks shares that they've seen the same discrepancies in Google Postmaster Tools and theorizes that the new dashboard only considers users with @gmail.com addresses, not Google Workspace accounts. They also state they are relying on the new dashboard 100% of the time.

July 2021 - Email Geeks
Marketer view

Email marketer from DeliverabilityPro Blog indicates that the difference between V1 and V2 spam rates in Google Postmaster Tools is likely due to adjustments Google made to its spam calculation methods. These changes aim to provide a more accurate reflection of current email deliverability performance.

February 2024 - DeliverabilityPro Blog
Marketer view

Email marketer from MarTechExpert Forum mentions that the discrepancy may come from the data sampling methods used. If V2 uses a larger or different sample of emails, the spam rate could vary significantly from V1, which might have used a smaller, more controlled sample.

January 2023 - MarTechExpert Forum
Marketer view

Email marketer from MarketingPro Community points out that Google could be using different data sets or algorithms to calculate the spam rates in V1 and V2. It's possible that V2 incorporates data from a broader range of user interactions or a more sophisticated spam detection algorithm.

August 2021 - MarketingPro Community

What the experts say
2Expert opinions

Experts attribute the difference in spam rates between Google Postmaster Tools V1 and V2 to Google's evolving spam detection mechanisms. This includes changes in spam classification algorithms, data collection methods, and the incorporation of user feedback. The older version reflects older, potentially less stringent, criteria, while the newer version employs updated algorithms that may be stricter, leading to different reported spam rates. Understanding these shifts is essential for deliverability analysis.

Key opinions

  • Algorithm Updates: Google is continuously updating its spam filters and detection methods.
  • Evolving Criteria: Older Postmaster Tools versions reflect older spam criteria, while newer versions use updated, possibly stricter, algorithms.
  • Data Collection: Changes in data collection methods and user feedback integration influence spam rate calculations.

Key considerations

  • Deliverability Impact: Understanding these algorithmic shifts is crucial for accurately analyzing email deliverability.
  • Monitoring Changes: Monitor how these changes impact your spam rates to optimize sending practices.
  • Adaptation Needed: Adapt strategies based on the understanding that Google's methods are continuously evolving.
Expert view

Expert from Word to the Wise, Laura Atkins, explains that the different spam rates between Google Postmaster Tools versions can be attributed to changes in Google's classification algorithms, data collection methods, or the user feedback incorporated into spam determination. Understanding these shifts is crucial for accurate deliverability analysis.

October 2021 - Word to the Wise
Expert view

Expert from SpamResource suggests that the discrepancy could be due to Google constantly updating their spam filters and detection methods. The older version likely reflects an older set of criteria, while the newer version uses an updated, possibly stricter, algorithm to evaluate spam, thus resulting in different spam rates.

November 2022 - SpamResource

What the documentation says
5Technical articles

Official Google documentation and internet standards organizations indicate that the different spam rates in Google Postmaster Tools V1 and V2 arise from ongoing changes and improvements in spam classification, data aggregation methods, filtering systems, bulk sender guidelines, and the use of advanced AI techniques. Furthermore, updates to internet standards for email communication (RFCs) also contribute to how spam is identified and reported. Staying compliant with the latest guidelines and standards is crucial for minimizing discrepancies and accurately understanding these metrics.

Key findings

  • Classification Changes: How spam is classified undergoes revisions, affecting reported rates.
  • Data Aggregation: Changes in data aggregation methods can cause discrepancies.
  • Filtering Updates: Gmail's filtering system is continuously updated for accuracy.
  • Evolving AI: Advanced AI techniques used for spam identification are constantly evolving, changing spam reports.
  • Bulk Sender Guidelines: Guidelines for bulk senders are periodically updated, influencing spam rate determination.
  • RFC Updates: Updates to internet standards (RFCs) affect spam identification and reporting.

Key considerations

  • Stay Updated: Regularly refer to the latest Google documentation for accurate metric understanding.
  • Ensure Compliance: Ensure compliance with the latest recommendations for bulk senders to minimize discrepancies.
  • Monitor AI Evolution: Be aware that AI-driven spam detection is constantly improving and changing.
  • Adhere to Standards: Stay compliant with evolving internet standards (RFCs) for accurate spam reporting.
Technical article

Documentation from RFC Editor points out that updates to internet standards for email communication (RFCs) could lead to changes in how spam is identified and reported by services like Gmail. Staying compliant with these standards is crucial for accurate reporting.

September 2023 - RFC Editor
Technical article

Documentation from Google AI Blog indicates that Google uses advanced AI techniques for spam identification which are continuously evolving. This leads to the algorithms improving and changing which affects how spam is being reported. This change between V1 and V2 could be the result of AI enhancement.

October 2022 - Google AI Blog
Technical article

Documentation from Gmail Official Blog highlights that the filtering system is continuously updated. These changes are aimed at improving accuracy but can lead to inconsistencies in historical data reporting across different versions of tools like Postmaster Tools.

June 2022 - Gmail Official Blog
Technical article

Documentation from Google Support explains that discrepancies could arise from changes in how spam is classified or how data is aggregated. Always refer to the latest documentation for the most accurate understanding of how metrics are calculated.

September 2024 - Google Support
Technical article

Documentation from Google Developers Site states that the guidelines for bulk senders are periodically updated, which could influence how spam rates are determined. Ensure compliance with the latest recommendations to minimize discrepancies.

July 2021 - Google Developers Site