Why are Google Postmaster Tools V1 and V2 spam rates different?
Summary
What email marketers say16Marketer opinions
Email marketer from Email Geeks responds that there is no official word from Google that they are using a different spam rate calculation for each Postmaster Tools version. He thinks google are working on calculation tweaks and we are seeing these tweaks between v1 and v2 and this is all speculation.
Email marketer from Email Geeks shares that Google has changed the way to calculate spam rate with V2 and regarding compliancy, only V2 data is accurate. States that V2 doesn't always show a higher rate, and if it does, the user should review their list cleaning or address collection methods.
Email marketer from GrowthHackingEmail Community says that discrepancies in spam rates could be because of changes in how Google measures user behavior, focusing more on in-app interactions. For example, if users quickly delete emails or mark them as spam directly within the app, it would influence the rate.
Email marketer from MailServerAdmin Forums theorizes that changes in mail server configurations or domain reputation checks might lead to altered spam rate reporting. This could include stricter enforcement of authentication protocols or enhanced detection of abusive sending patterns.
Email marketer from EmailAnalyticsHQ Resource Center suggests that Google might be tracking different metrics in V2 compared to V1, such as new types of user engagement or feedback loops, which would influence the spam rate calculations.
Email marketer from EmailMarketingGuru Blog points out that the discrepancy in spam rates could stem from Google's attempt to refine how it identifies and categorizes spam, aiming for better accuracy in newer versions of Postmaster Tools.
Email marketer from Email Geeks explains that while Google might not track open rates directly, a significant drop in open rates (when compared to historical data) strongly suggests a decline in inbox placement. Jay Neves agreed with the assessment.
Email marketer from Email Geeks shares that if a decrease in conversion rate happens quickly and is significant, it might indicate a deliverability issue. However, if the decline is gradual, it could be a traffic or retention problem.
Marketer from Email Geeks explains that the new version of Google Postmaster Tools shows higher spam rates. Rob J theorizes that the new version calculates spam rates based on different time ranges or a more strict definition of 'active users' and says the new one is the one to go by. Also mentions that spam rates have been chaotic lately, indicating some tinkering is going on at Google.
Email marketer from Email Geeks shares that he's overseeing dozens of domains, and quite a few of them have different spam rate levels and spam rate trends. So the new and old spam rate are definitely calculated in different ways.
Email marketer from Reddit suggests that the difference might be due to a change in the spam filtering mechanisms that Google is using. They believe Google may have adjusted their criteria for identifying spam, which affects the reported rates.
Email marketer from EmailGeeks Forum thinks that the new version calculates spam rates based on different time ranges or a more strict definition of 'active users' and says the new one is the one to go by. Also mentions that spam rates have been chaotic lately, indicating some tinkering is going on at Google.
Marketer from Email Geeks shares that they've seen the same discrepancies in Google Postmaster Tools and theorizes that the new dashboard only considers users with @gmail.com addresses, not Google Workspace accounts. They also state they are relying on the new dashboard 100% of the time.
Email marketer from DeliverabilityPro Blog indicates that the difference between V1 and V2 spam rates in Google Postmaster Tools is likely due to adjustments Google made to its spam calculation methods. These changes aim to provide a more accurate reflection of current email deliverability performance.
Email marketer from MarTechExpert Forum mentions that the discrepancy may come from the data sampling methods used. If V2 uses a larger or different sample of emails, the spam rate could vary significantly from V1, which might have used a smaller, more controlled sample.
Email marketer from MarketingPro Community points out that Google could be using different data sets or algorithms to calculate the spam rates in V1 and V2. It's possible that V2 incorporates data from a broader range of user interactions or a more sophisticated spam detection algorithm.
What the experts say2Expert opinions
Expert from Word to the Wise, Laura Atkins, explains that the different spam rates between Google Postmaster Tools versions can be attributed to changes in Google's classification algorithms, data collection methods, or the user feedback incorporated into spam determination. Understanding these shifts is crucial for accurate deliverability analysis.
Expert from SpamResource suggests that the discrepancy could be due to Google constantly updating their spam filters and detection methods. The older version likely reflects an older set of criteria, while the newer version uses an updated, possibly stricter, algorithm to evaluate spam, thus resulting in different spam rates.
What the documentation says5Technical articles
Documentation from RFC Editor points out that updates to internet standards for email communication (RFCs) could lead to changes in how spam is identified and reported by services like Gmail. Staying compliant with these standards is crucial for accurate reporting.
Documentation from Google AI Blog indicates that Google uses advanced AI techniques for spam identification which are continuously evolving. This leads to the algorithms improving and changing which affects how spam is being reported. This change between V1 and V2 could be the result of AI enhancement.
Documentation from Gmail Official Blog highlights that the filtering system is continuously updated. These changes are aimed at improving accuracy but can lead to inconsistencies in historical data reporting across different versions of tools like Postmaster Tools.
Documentation from Google Support explains that discrepancies could arise from changes in how spam is classified or how data is aggregated. Always refer to the latest documentation for the most accurate understanding of how metrics are calculated.
Documentation from Google Developers Site states that the guidelines for bulk senders are periodically updated, which could influence how spam rates are determined. Ensure compliance with the latest recommendations to minimize discrepancies.