Why are email security filters auto-clicking links in opt-in emails with Javascript and how can I prevent it?

Summary

Email security filters auto-click links, particularly those with JavaScript, in opt-in emails to scan for malicious content such as obfuscated phishing attempts and to ensure that links are safe for users. This behavior impacts metrics like open rates and one-click unsubscribe. A range of preventative measures are recommended including: implementing double opt-in processes, using traditional HTML forms without JavaScript auto-submission, adding CAPTCHAs and honeypot fields, limiting click frequency from the same IP address, validating link clicks based on IP, using differentiated endpoints for javascript button posts, requiring a time limit or page scroll before javascript execution, implementing robust SPF, DKIM, and DMARC authentication, using unique tracking parameters, and applying a multi-layered bot mitigation approach. The robots.txt file and nofollow tags can be used to control crawler behavior.

Key findings

  • Security Scan Drivers: Security filters actively crawl links to detect malicious content, particularly when Javascript is used to obsfucate the true destination.
  • Javascript Risk: Javascript usage, while enhancing user experience, increases the likelihood of automated link clicks by filters, which often execute Javascript code.
  • Bot Mitigation: Employing bot detection and mitigation strategies is crucial to differentiate genuine user interaction from automated security scans. A good strategy employs CAPTCHAs, honeypots, and behavioral analysis.
  • Confirmation Methods: Double opt-in, static HTML forms, and tracking parameter analysis offer effective alternatives to Javascript-based confirmation processes.
  • Authentication protocols: Setting up proper Authentication protocols is key to improving sender reputation, reducing the liklihood of aggressive filter scanning.

Key considerations

  • Implementation Complexity: Some suggested solutions require technical expertise to implement correctly, for example, separate endpoints or in-depth bot detection methods.
  • User Experience Balance: While implementing security measures, it's essential to balance protection with a seamless user experience to avoid deterring legitimate subscribers.
  • Testing and Monitoring: Regular testing and monitoring are needed to adapt strategies based on filter behavior and user engagement.
  • Accessibility: Alternative content via `<noscript>` or HTML forms must be designed to be accessible for all users.
  • IP Limitations: Limiting clicks from the same IP can prevent bots, but must be carefully implemented to avoid blocking legitimate users on shared networks.

What email marketers say
10Marketer opinions

Email security filters auto-click links in opt-in emails, especially those with JavaScript, to scan for malicious content and combat phishing. This behavior can affect open rates and other metrics. To prevent this, marketers suggest several strategies including: using traditional HTML forms instead of JavaScript for confirmations, implementing double opt-in to verify legitimate subscribers, limiting click frequency from a single IP, employing CAPTCHAs and honeypot fields to identify bots, validating links based on IP addresses, using unique tracking parameters, setting time and scroll based activation rules for Javascript, and properly configuring email authentication protocols like SPF, DKIM, and DMARC.

Key opinions

  • Security Scan Behavior: Email security filters actively follow links to scan for malicious content, triggering auto-clicks, especially on JavaScript-heavy opt-in processes.
  • JavaScript Vulnerability: JavaScript in opt-in emails is a primary target for filters looking for phishing attempts, as it can hide malicious content until executed.
  • Bot Detection Methods: CAPTCHAs, honeypot fields, and IP address analysis are effective methods for distinguishing between legitimate users and automated bot clicks.
  • Alternative Confirmation Methods: Using static HTML forms or setting time/scroll based rules for javascript confirmation can bypass filter auto-clicks by not relying on immediate JavaScript execution.
  • Tracking Parameter Analysis: Unique tracking parameters help differentiate real clicks from automated filter clicks as the filter will often not be able to parse or handle the parameters correctly

Key considerations

  • User Experience Impact: While security measures are crucial, consider the impact on user experience. Adding extra steps like CAPTCHAs or double opt-in can potentially reduce subscription rates.
  • Implementation Complexity: Some suggested solutions, such as honeypot fields or advanced IP address analysis, require technical expertise to implement correctly.
  • Filter Specificity: Security filter behavior varies. Testing different approaches and monitoring results are necessary to optimize prevention strategies for specific filters.
  • Authentication Configuration: Proper configuration of SPF, DKIM, and DMARC can improve sender reputation and reduce the chances of aggressive filter scanning.
  • Mobile Optimization: Ensure that alternative confirmation methods, such as static HTML forms, are optimized for mobile devices to maintain a seamless user experience.
Marketer view

Email marketer from SendPulse explains that it is important to limit how often an IP address clicks links to help protect against bots. If using Javascript try to only run it upon certain interaction such as hover.

June 2023 - SendPulse
Marketer view

Email marketer from Mailchimp Support explains that double opt-in helps prevent bots and invalid email addresses from subscribing to your list. This can reduce the likelihood of security filters auto-clicking confirmation links.

November 2021 - Mailchimp
Marketer view

Email marketer from Email on Acid recommends implementing link validation by confirming a user has clicked a link from a specific IP address to ensure validity.

February 2022 - Email on Acid
Marketer view

Email marketer from Litmus suggests using unique tracking parameters for each email campaign. This can help differentiate legitimate clicks from automated link clicks by security filters, as the filters may not properly handle or pass these parameters.

September 2024 - Litmus
Marketer view

Email marketer from Email Geeks shares that security scanners might run Javascript to find content hidden from them, such as obfuscated phishing forms.

August 2024 - Email Geeks
Marketer view

Email marketer from Reddit user u/EmailPro shares that security filters may execute JavaScript in opt-in emails to scan for malicious content, leading to auto-clicks. They suggest using a static HTML form for confirmation instead of JavaScript to prevent this.

June 2023 - Reddit
Marketer view

Marketer from Email Geeks explains that security filters often follow links to check for malicious content, which can affect open metrics and one-click unsubscribes, and suggests using a traditional submit element instead of Javascript to resolve the problem.

October 2022 - Email Geeks
Marketer view

Email marketer from Neil Patel Digital explains that bot traffic, including security filters, can trigger link clicks. To mitigate this, consider implementing CAPTCHAs, monitoring traffic for suspicious patterns, and using double opt-in to confirm legitimate subscribers.

June 2024 - Neil Patel Digital
Marketer view

Email marketer from ActiveCampaign shares a method of preventing Javascript from auto-submitting forms through setting a rule so that a visitor has to spend a few seconds on the page or scroll down a certain amount.

January 2022 - ActiveCampaign
Marketer view

Email marketer from StackOverflow user TechGuru suggests implementing a honeypot field (a hidden form field) to trap bots. Bots often fill out all fields, including hidden ones, while legitimate users won't see and fill the honeypot, helping differentiate bot clicks from genuine user actions.

March 2023 - StackOverflow

What the experts say
4Expert opinions

Email security filters auto-click links, particularly those with JavaScript, to detect malicious content. To prevent this, experts recommend a multi-layered approach. One method is to use separate endpoints for button clicks and JavaScript-triggered POST requests, providing more data to differentiate user-initiated actions from automated scans. It's also crucial to implement robust authentication protocols like SPF, DKIM, and DMARC to improve sender reputation and reduce the likelihood of filters aggressively scanning links. A broader bot mitigation strategy involving CAPTCHAs, behavioral analysis, and rate limiting is also advised.

Key opinions

  • Differentiated Endpoints: Using separate endpoints for user-initiated button clicks versus JavaScript-triggered POST requests allows for better data differentiation and identification of automated scans.
  • Authentication Importance: Proper implementation of SPF, DKIM, and DMARC protocols significantly improves sender reputation and reduces the likelihood of filters scanning links.
  • Multi-Layered Bot Mitigation: A comprehensive bot mitigation strategy, including CAPTCHAs, behavioral analysis, and rate limiting, is essential to prevent automated link clicks from security filters.
  • Javascript Obfuscation: Javascript can be used to obsfucate final content. Because of this filters will run javascript to check for these behaviors.

Key considerations

  • Implementation Complexity: Implementing separate endpoints requires technical expertise in backend development and data analysis.
  • Resource Allocation: A multi-layered bot mitigation strategy requires an investment in tools and personnel for continuous monitoring and adaptation.
  • Behavioral Analysis Accuracy: Ensuring the accuracy of behavioral analysis is crucial to avoid false positives and blocking legitimate users.
  • Javascript Usage: The need for using javascript should be measured vs potential security filters to allow for the reduction of false clicks.
Expert view

Expert from Email Geeks suggests that instead of having JavaScript push the button, it should do a POST to a different endpoint to know whether the user pushed a button or if it was triggered by JavaScript, providing more data.

March 2025 - Email Geeks
Expert view

Expert from Word to the Wise explains that using a multi-layered approach to bot mitigation, including CAPTCHAs, behavioral analysis, and rate limiting, can help prevent automated link clicks from security filters.

March 2023 - Word to the Wise
Expert view

Expert from Spam Resource explains that properly implementing authentication protocols such as SPF, DKIM and DMARC can help to improve sender reputation and reduce the likelihood of security filters auto-clicking links.

November 2024 - Spam Resource
Expert view

Expert from Email Geeks mentions the web idiom that "the user pushes the button to make the POST happen" as the gold standard for intentional user behavior, while JavaScript-triggered actions aren't, but acknowledges the need for security scanners to run JavaScript due to javascript based obfuscation of the final content.

May 2021 - Email Geeks

What the documentation says
5Technical articles

Email security filters auto-click links in opt-in emails with JavaScript due to their similarity to search engine crawlers and their need to scan for malicious content. To prevent this, documentation suggests using the `robots.txt` file or `nofollow` tags to control crawler behavior, implementing robust bot detection techniques like user agent analysis, monitoring request patterns, and CAPTCHAs. Providing alternative content via the `<noscript>` tag can bypass JavaScript execution. Additionally, proper SPF and DKIM configuration enhances deliverability and reduces aggressive scanning. Finally, simple HTML forms without JavaScript auto-submission can prevent automatic form submissions.

Key findings

  • Crawler Similarity: Security filters mimic search engine crawlers like Googlebot, triggering link visits.
  • Bot Detection Techniques: User agent analysis, request pattern monitoring, and CAPTCHAs are effective bot detection methods.
  • JavaScript Bypassing: The `<noscript>` tag provides a means to display alternate content when javascript is disabled.
  • Authentication Impact: Proper SPF and DKIM configuration reduces aggressive link scanning by improving email deliverability.
  • Simple HTML Forms: Using basic HTML forms without JavaScript auto-submission prevents auto-clicks.

Key considerations

  • Robots.txt Limitations: `robots.txt` primarily controls search engine crawler behavior and might not fully prevent security filter access.
  • Bot Detection Accuracy: False positives in bot detection can block legitimate users; careful calibration is necessary.
  • Accessibility Considerations: Ensure alternative content provided via `<noscript>` is accessible to users with disabilities.
  • SPF/DKIM Configuration Complexity: Correct SPF and DKIM configuration requires technical expertise and ongoing maintenance.
  • User Experience: While essential for security, measures such as adding CAPTCHAs and alternate forms can impact user experience.
Technical article

Documentation from IETF explains that Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKIM) authentication can help improve email deliverability and reduce the chances of emails being flagged as spam. Properly configured authentication can prevent security filters from aggressively scanning and auto-clicking links.

April 2023 - IETF
Technical article

Documentation from W3C explains the structure and functionality of HTML forms. Using a simple HTML form without JavaScript-based auto-submission can help prevent security filters from automatically submitting the form when they visit the page.

November 2024 - W3C
Technical article

Documentation from OWASP explains that bot detection can be achieved through various methods, including analyzing user agent strings, monitoring request patterns, and using CAPTCHAs. These techniques can help identify and block automated link clicks from security filters.

November 2022 - OWASP
Technical article

Documentation from Google Search Central explains that Googlebot follows links during crawling, and security filters may behave similarly. They advise using the robots.txt file to prevent crawling of certain pages or using nofollow tags on links to control Googlebot's behavior.

January 2023 - Google Search Central
Technical article

Documentation from Mozilla explains that the `<noscript>` tag provides alternative content when JavaScript is disabled. Using this tag, you can display a standard HTML form for users without JavaScript support, preventing security filters from auto-submitting forms through JavaScript execution.

October 2024 - Mozilla Developer Network