Why am I seeing an influx of TS errors from Yahoo?

Summary

The influx of TS errors from Yahoo is a multifaceted issue, likely stemming from a combination of factors. Many email marketers reported experiencing these errors concurrently, suggesting a widespread event rather than isolated incidents. Key contributing factors include potential Yahoo infrastructure changes or maintenance, aggressive throttling of email traffic, possible reputation degradation, problems with SPF records or email authentication, increased content filtering, Yahoo server overload during large campaigns, and the impact of being on a shared IP address where other senders' activities affect deliverability. Temporary rejections such as greylisting and connection limits are employed. A shift in reputation is also indicated, and you should reach out to Yahoo postmaster. Furthermore, sending to invalid email addresses or increased spam reports can trigger these errors. Documentation suggests Yahoo mail servers may be experiencing technical difficulties. Finally, the Verizon Media Group's server switching between MTA and ATLAS might also play a role. These temporary errors are often transient and may be resolved automatically.

Key findings

  • Widespread Occurrence: Numerous email marketers report a simultaneous surge in TS errors from Yahoo.
  • Infrastructure Changes: Potential infrastructure changes or maintenance on Yahoo's end.
  • Aggressive Throttling: Aggressive traffic throttling by Yahoo.
  • Reputation Impact: A decline in sending reputation is a possible cause.
  • Authentication Issues: Problems with SPF or other email authentication records.
  • Content Filtering: Increased or stricter content filtering by Yahoo.
  • Server Overload: Server overload due to high-volume sending campaigns.
  • Shared IP Impact: Negative impact from other senders on shared IP addresses.
  • Technical Issues: Yahoo mail servers may be experiencing technical problems.
  • Reputation: Temporary rejections are used to monitor reputation.
  • List Hygiene: Sending to invalid addresses or increased reports of spam.
  • VMG issue: VMG's MTA/ATLAS switch may affect deliverability.

Key considerations

  • Monitor Reputation: Closely monitor sending reputation with Yahoo and other providers.
  • Verify Authentication: Double-check and ensure correct configuration of SPF, DKIM, and DMARC.
  • Review Content: Review email content for potential spam triggers.
  • Manage Sending Volume: Gradually increase sending volume, avoiding sudden spikes, especially during large campaigns.
  • Practice List Hygiene: Regularly clean email lists to remove invalid or inactive addresses.
  • Contact Yahoo Postmaster: Contact Yahoo Postmaster to obtain specific details about the reasons for the errors.
  • Be aware of VMG Domains: Be aware of MTA/ATLAS changes on Verizon Media Group (VMG) domains.
  • Retry: Retrying is likely to work.

What email marketers say
15Marketer opinions

The influx of TS errors from Yahoo appears to be a widespread issue, with various factors contributing to the problem. Several email marketers reported experiencing these errors around the same timeframe, suggesting a potential systemic issue. Possible causes include: Yahoo infrastructure changes, aggressive throttling, reputation issues, authentication problems (SPF records), increased content filtering, temporary server overloads due to large campaigns, shared IP reputation impacts, issues around VMG domains switching from MTA to ATLAS and sending to invalid email addresses or spam reports. Verizon Media Group’s server switching between MTA and ATLAS could be contributing. It's important to note temporary errors are common and may be resolved over time.

Key opinions

  • Widespread Occurrence: Multiple email marketers have reported a sudden increase in TS errors from Yahoo around the same period, indicating a broader issue rather than isolated incidents.
  • Potential Infrastructure Changes: Yahoo may be undergoing infrastructure changes, causing temporary disruptions and leading to TS errors.
  • Aggressive Throttling: Yahoo might be aggressively throttling email traffic, resulting in TS errors for senders.
  • Reputation Impact: A sudden rise in TS errors could indicate a decline in the sender's reputation with Yahoo.
  • Authentication Issues: Problems with SPF records or other email authentication methods could contribute to the errors.
  • Content Filtering: Increased content filtering by Yahoo may trigger spam filters more frequently, leading to TS errors.
  • Server Overload: Large email campaigns can overwhelm Yahoo's servers, causing temporary errors.
  • Shared IP Impact: Senders on shared IP addresses may be affected by the actions of other senders with poor reputations.
  • List Hygiene: Sending to invalid or inactive email addresses can trigger increased TS errors.
  • VMG Server Switch: Verizon Media Group's server switch between MTA and ATLAS might be related.

Key considerations

  • Monitor Sending Reputation: Actively monitor your sending reputation with Yahoo to identify any potential issues or declines.
  • Verify Authentication: Ensure that your SPF records and other email authentication methods are correctly configured and up to date.
  • Review Content: Examine your email content to ensure it is not triggering spam filters.
  • Gradual Sending: Avoid sending large email campaigns suddenly. Gradually increase sending volume to prevent overwhelming Yahoo's servers.
  • List Hygiene: Regularly clean your email list to remove invalid or inactive addresses and reduce bounce rates.
  • Check for VMG issues: If sending to VMG domains, be aware of potential disruptions from the MTA/ATLAS server switch.
  • Check with Yahoo: If issues persist, contact Yahoo postmaster support.
Marketer view

Email marketer from Stack Overflow suggests that an influx of TS errors from Yahoo could be due to Yahoo making infrastructure changes that affect email sending.

May 2022 - Stack Overflow
Marketer view

Marketer from Email Geeks confirms that they are seeing more Yahoo TS errors than usual.

April 2022 - Email Geeks
Marketer view

Marketer from Email Geeks shares they saw the Yahoo TS errors starting yesterday evening around 6:00pm Eastern. They are not seeing any bounces and the connections are maintaining but errors every few minutes for high engaged senders. They also seem to be coming from the same few MX records.

August 2024 - Email Geeks
Marketer view

Email marketer from Kickbox.com explains that if end users are reporting your email as spam in increased numbers, Yahoo will throttle you and give temporary errors.

February 2023 - Kickbox.com
Marketer view

Email marketer from Email Validation Service shares that a sudden increase in TS errors could be due to sending to a large number of invalid or inactive email addresses. Cleaning your email list regularly can help improve deliverability.

February 2023 - Email Validation Service
Marketer view

Email marketer from Reddit shares the Yahoo TS errors may happen because Yahoo is aggressively throttling email traffic from certain senders.

January 2025 - Reddit
Marketer view

Email marketer from Email Deliverability Experts explains that Yahoo may be experiencing increased content filtering which can cause temporary server issues if your email triggers spam filters more frequently.

October 2024 - Email Deliverability Experts
Marketer view

Email marketer from Email Deliverability Blog shares that if you're on a shared IP address, the actions of other senders can impact your deliverability and potentially lead to TS errors if their reputation is poor.

October 2022 - Email Deliverability Blog
Marketer view

Email marketer from Mailgun Community responds the Yahoo TS errors may occur after sending a particularly large email campaign, indicating that Yahoo's servers are temporarily overwhelmed by the volume.

April 2021 - Mailgun Community
Marketer view

Email marketer from Email Marketing Tips Blog shares that an increase in Yahoo TS errors might be due to issues with your SPF records or other email authentication methods. Make sure your authentication is correctly configured.

February 2024 - Email Marketing Tips Blog
Marketer view

Marketer from Email Geeks shares they are seeing the same issue for all VMG domains, with more throttling than normal.

March 2022 - Email Geeks
Marketer view

Marketer from Email Geeks noticed that Verizon Media Group is currently switching their serves back and forth from MTA to ATLAS.

April 2023 - Email Geeks
Marketer view

Marketer from Email Geeks shares that they are seeing a flood of MTA backoff notifications but messages are delivering and queues aren't backing up.

June 2024 - Email Geeks
Marketer view

Marketer from Email Geeks explains that even when going easy on sending, they are still getting the Yahoo TS errors. They also saw the issue starting yesterday afternoon and into the night to start again today in the am.

March 2022 - Email Geeks
Marketer view

Email marketer from EmailGeeks Forum responds that a sudden increase in Yahoo TS errors might indicate a potential hit to your sending reputation with Yahoo.

April 2024 - EmailGeeks Forum

What the experts say
2Expert opinions

Experts suggest that an influx of TS errors from Yahoo could be due to various temporary rejection methods employed by Yahoo to evaluate message content and sending IP reputation. These methods include greylisting, exceeding connection limits, and exceeding the number of messages allowed per connection. A sudden increase in TS errors can also indicate a shift in your sending reputation with Yahoo. It's advised to monitor signals and reach out to Yahoo's postmaster to understand the specific reason for the errors.

Key opinions

  • Temporary Rejections: Yahoo employs temporary rejections like greylisting, connection limits, and message limits to evaluate email delivery.
  • Reputation Shift: An increase in TS errors can signal a change in your sending reputation with Yahoo.
  • Evaluation Methods: These rejections are used to slow down delivery and allow time to evaluate message content and IP reputation.

Key considerations

  • Check Postmaster: Contact Yahoo's postmaster to determine the specific reason for the TS errors.
  • Monitor Signals: Monitor your sending signals, such as bounce rates and spam complaints, to identify potential reputation issues.
  • Connection Limits: Review your sending practices to ensure you are not exceeding connection or message limits.
  • IP Reputation: Examine your IP reputation with Yahoo.
Expert view

Expert from Spam Resource explains that the most common temporary rejections are greylisting, exceeding connection limits, and exceeding the number of messages allowed per connection. All of these are methods to slow down delivery to allow time to evaluate the message content and sending IP reputation. Check with the recipient’s postmaster to verify the reason.

July 2021 - Spam Resource
Expert view

Expert from Word to the Wise shares that a sudden increase of TS errors, or any increase in throttling, could indicate that there has been a shift to your reputation. Monitor the signals you can, and reach out to the provider to ask what's going on.

July 2022 - Word to the Wise

What the documentation says
5Technical articles

According to documentation from various sources, TS errors (Temporary System Errors) typically indicate temporary technical issues on the recipient's (Yahoo's) mail servers, such as server overload, maintenance, or high traffic. These errors are transient, meaning retrying delivery may be successful. Throttling is common to protect end users.

Key findings

  • Temporary Issues: TS errors primarily signify temporary technical issues on Yahoo's mail servers.
  • Transient Nature: These errors are transient, implying that retrying delivery may be successful.
  • Potential Causes: Server overload, maintenance, and high traffic are potential causes of TS errors.
  • Throttling: Throttling may occur to protect end users

Key considerations

  • Retry Delivery: Given the transient nature of TS errors, retry sending the email.
  • Monitor Error Rates: Monitor your error rates to detect any persistent issues beyond temporary server problems.
  • Check Server Status: Consult Yahoo's help resources or postmaster information for updates on server status, although real-time information is limited.
  • Address Underlying Issues: Consider other possible causes, such as reputation issues, if the issue persists.
Technical article

Documentation from SparkPost responds that Yahoo is trying to protect its network and that throttling is common to protect their end users.

February 2022 - SparkPost
Technical article

Documentation from Yahoo Help explains that TS errors (Temporary System errors) usually indicate that the Yahoo mail servers are experiencing technical issues, are temporarily overloaded or are currently under maintenance.

February 2025 - Yahoo Help
Technical article

Documentation from Microsoft explains that temporary issues on the recipient's email server can result in a TS error. These errors are often resolved automatically, and no action is required.

June 2023 - Microsoft Learn
Technical article

Documentation from RFC defines that SMTP server response codes in the 4xx range (like temporary system errors) indicate that the message was not accepted for delivery, but the error is transient and retrying may be successful.

July 2024 - RFC
Technical article

Documentation from Postmark explains that TS errors can occur during high traffic times when servers are overloaded and unable to process requests quickly enough to maintain normal speeds.

November 2024 - Postmark