What is the value of BIMI and when does implementing it not make a difference?

Summary

BIMI aims to increase brand visibility and trust by displaying brand-controlled logos in email clients, differentiating legitimate emails. It relies on DMARC enforcement to prevent spoofing and may require a VMC for verification. While BIMI can enhance brand recognition, improve email engagement, and protect against phishing, its effectiveness is limited by factors like email client support, technical implementation complexity, and existing brand recognition. It's particularly valuable for smaller businesses, but its ROI can be hard to measure. Limited adoption and audience usage of supporting email systems further diminish its impact. Focus should be on brand awareness after properly deploying DMARC.

Key findings

  • Enhanced Brand Visibility: BIMI increases brand visibility and trust in email communications through the use of brand logos.
  • Reliance on DMARC: BIMI requires DMARC policy enforcement to prevent malicious actors from spoofing brands.
  • Variable Effectiveness: BIMI's effectiveness depends on factors such as email client support and existing brand recognition.
  • Value for Smaller Businesses: BIMI is particularly valuable for smaller businesses seeking to establish brand recognition.
  • Phishing Protection: BIMI serves as a visual indicator of trust and authenticity, helping to combat phishing attacks.

Key considerations

  • Technical Complexity: Implementing DMARC and obtaining a VMC can be challenging and resource-intensive.
  • Limited Adoption: Limited adoption of BIMI across email providers reduces its overall effectiveness.
  • Target Audience: If a brand's audience primarily uses non-supporting email clients, BIMI's value diminishes.
  • Measurement Challenges: Direct ROI from BIMI is difficult to measure, requiring indirect tracking of engagement metrics.
  • Existing Brand Strength: BIMI may not significantly impact metrics for brands with already high recognition and engagement.

What email marketers say
14Marketer opinions

BIMI (Brand Indicators for Message Identification) aims to enhance brand visibility and trust in email communications by displaying brand-controlled logos within supporting email clients. Its value lies in increased brand recognition, improved email engagement, and protection against phishing. However, its effectiveness varies depending on factors such as email client support, existing brand recognition, and implementation complexity. It's particularly beneficial for smaller businesses and brands seeking to improve brand image, but may not significantly impact metrics for already well-recognized brands. Implementing BIMI requires DMARC enforcement and potentially a VMC, which can be technically challenging. Limited adoption across all email providers further diminishes its overall impact.

Key opinions

  • Brand Visibility: BIMI enhances brand visibility in the inbox, making it easier for recipients to identify legitimate emails from the brand.
  • Trust and Authenticity: BIMI serves as a visual indicator of trust and authenticity, helping to combat phishing and spoofing attempts.
  • Limited Support: BIMI's value is limited when email clients or providers don't support it, reducing its visual branding benefits for a significant portion of the audience.
  • Small Business Value: BIMI can be especially valuable for smaller businesses seeking to establish brand recognition and stand out from competitors.
  • Reduced Spam: BIMI can improve email deliverability and reduce the chances of emails being marked as spam.

Key considerations

  • Implementation Complexity: Implementing DMARC and obtaining a VMC can be complex and challenging, requiring technical expertise and resources.
  • Target Audience: If a brand's target audience primarily uses email clients that don't support BIMI, the investment might not be worth it.
  • Existing Brand Recognition: BIMI might not make a significant difference for brands that already have very high recognition and engagement.
  • ROI Measurement: Direct ROI from BIMI can be hard to measure, requiring indirect tracking of metrics like open rates and website traffic.
  • Adoption Rates: Limited adoption of BIMI across all email providers and clients reduces its overall effectiveness. Universal adoption would significantly increase its value.
Marketer view

Email marketer from Quora shares that BIMI can improve email deliverability and reduce the chances of emails being marked as spam. By authenticating emails with DMARC and displaying a logo, senders can signal their legitimacy to email providers.

May 2021 - Quora
Marketer view

Email marketer from Campaign Monitor shares that if a brand's target audience primarily uses email clients that don't support BIMI, the effort might not be worth the investment. Focusing on other deliverability and engagement strategies might be more effective.

August 2024 - Campaign Monitor
Marketer view

Marketer from Email Geeks states that some of the world's biggest brands have implemented BIMI and are happy with the value they see.

July 2024 - Email Geeks
Marketer view

Email marketer from Email on Acid responds that while direct ROI from BIMI can be hard to measure, it contributes to overall brand recognition and trust. It suggests tracking metrics like open rates, click-through rates, and website traffic to indirectly gauge BIMI's impact.

August 2024 - Email on Acid
Marketer view

Email marketer from G2 explains that BIMI can be especially valuable for smaller businesses seeking to establish brand recognition and stand out from competitors. It provides a cost-effective way to enhance brand visibility in the inbox.

June 2024 - G2
Marketer view

Email marketer from Litmus shares that BIMI serves as a visual indicator of trust and authenticity, helping to combat phishing and spoofing attempts. It can reassure recipients that the email is from a legitimate sender, encouraging them to engage with the content.

April 2024 - Litmus
Marketer view

Email marketer from StackOverflow answers that BIMI might not make a significant difference if a brand already has very high recognition and engagement. The added visual cue may not noticeably impact metrics in such cases.

March 2022 - StackOverflow
Marketer view

Email marketer from Reddit shares that BIMI's value is limited when email clients or providers don't support it. If a significant portion of the target audience uses non-supporting email systems, the visual branding benefits are lost.

February 2023 - Reddit
Marketer view

Marketer from Email Geeks says that BIMI isn’t supported everywhere, so if you happen to have a group of customers using MBPs or MUAs that don’t support BIMI, the extra value may not be obvious. If you are mailing to an audience that may be impacted, it could be that if you stop supporting BIMI, you may see a negative if your customers are now expecting your logo.

March 2024 - Email Geeks
Marketer view

Marketer from Email Geeks explains that by protecting domains against impersonation with DMARC, brands are better protected from impersonation and customers are better protected from phishing.

July 2021 - Email Geeks
Marketer view

Email marketer from EmailToolTester shares that the complexity of implementing DMARC, and obtaining a VMC can be a barrier. For brands with limited technical expertise or resources, the implementation process can be challenging.

February 2023 - EmailToolTester
Marketer view

Marketer from Email Geeks shares that two other French mass senders who tried BIMI were disappointed due to high expectations set by marketing websites. He suggests it's more beneficial for banks or when having a large Gmail user base.

January 2024 - Email Geeks
Marketer view

Email marketer from SparkPost mentions that limited adoption of BIMI across all email providers and clients reduces its overall effectiveness. Universal adoption would significantly increase its value.

February 2023 - SparkPost
Marketer view

Email marketer from Valimail answers that BIMI can provide a positive ROI through enhanced brand visibility, increased email engagement, and improved trust with customers. By displaying a recognizable logo, brands can differentiate themselves in crowded inboxes and encourage recipients to interact with their emails.

April 2023 - Valimail

What the experts say
5Expert opinions

BIMI's value lies in brand identification and protection, achieved by implementing DMARC and other authentication best practices. It aids users in distinguishing between legitimate and fraudulent domains, increasing brand recognition and potentially improving email engagement. However, BIMI adoption faces challenges due to its technical requirements (DMARC, VMC) and implementation complexity. Organizations with existing deliverability issues or those not prioritizing brand awareness may not see significant benefits. A key advantage is the ability to showcase the brand logo, a tangible result easily understood by executives.

Key opinions

  • Brand Protection: BIMI helps protect brands and consumers by encouraging the adoption of DMARC and other authentication best practices.
  • Increased Recognition: BIMI visually reinforces brand identity in the inbox, potentially improving email engagement.
  • Technical Complexity: Implementing BIMI involves technical hurdles like DMARC enforcement and obtaining a VMC, which can be challenging for many organizations.
  • Tangible Result: Showcasing the brand logo in the inbox is a simple, easily understood benefit for C-suite executives.

Key considerations

  • DMARC Implementation: Successful BIMI implementation hinges on properly deploying DMARC, tracing delivery paths, and authenticating mail.
  • Brand Awareness Focus: Brands not prioritizing brand awareness may not find BIMI worthwhile.
  • Deliverability Foundations: BIMI should be implemented after establishing a solid deliverability foundation; it won't solve underlying deliverability problems.
  • Resource Allocation: Organizations need to dedicate resources (time, staff) to manage DMARC reports and address any surfaced issues.
Expert view

Expert from Spam Resource (Steve Jones) explains that BIMI adoption can be challenging due to the technical requirements, including DMARC enforcement and obtaining a VMC. Many organizations struggle with the complexity of implementation.

February 2023 - Spam Resource
Expert view

Expert from Email Geeks shares that BIMI is about identifying and protecting your brand and consumers by pushing best practices like DMARC. It helps users distinguish between legitimate and fraudulent domains.

June 2023 - Email Geeks
Expert view

Expert from Email Geeks suggests the value of deploying DMARC correctly, tracing delivery paths, and authenticating mail is valuable and expensive. Also that using brand awareness funds for authentication work under a BIMI project is a good use of marketing funds.

February 2025 - Email Geeks
Expert view

Expert from Word to the Wise (Laura Atkins) shares that BIMI offers potential for brand recognition and improved email engagement. It can visually reinforce the brand's identity in the inbox, but only after the required authentication, security, and deliverability foundations are correctly in place. Brands may not see benefits if they have other deliverability problems.

October 2021 - Word to the Wise
Expert view

Expert from Email Geeks mentions that an easy result of BIMI to explain to the C-suite is seeing their logo in the AOL inbox.

January 2025 - Email Geeks

What the documentation says
4Technical articles

BIMI is a standard enabling brand-controlled logos to display in email clients, increasing brand visibility and trust. Senders display logos, enhancing recognition and distinguishing legitimate emails. Enforced DMARC (p=quarantine/reject) is essential to prevent spoofing. Some clients require a Verified Mark Certificate (VMC) to verify brand ownership.

Key findings

  • Logo Display: BIMI lets senders show their logo in emails.
  • Enhanced Trust: It boosts brand recognition and recipient trust.
  • DMARC Enforcement: It needs DMARC policy enforced for security.
  • VMC Requirement: Some clients ask for a VMC to prove brand ownership.

Key considerations

  • Technical Setup: Proper DMARC configuration is a must-have.
  • Certification Cost: Getting a VMC means more cost and effort.
  • Client Support: Logo visibility depends on email client support.
  • Brand Protection: BIMI enhances but doesn't guarantee complete protection against all threats.
Technical article

Documentation from DigiCert responds that to display a BIMI logo in certain email clients, a Verified Mark Certificate (VMC) is required. This involves a verification process to confirm brand ownership and authenticity.

December 2021 - DigiCert
Technical article

Documentation from BIMI Group explains that BIMI (Brand Indicators for Message Identification) aims to enable the use of brand-controlled logos within supporting email clients. It provides a standardized way for email senders to display their logo alongside their messages, increasing brand visibility and trust.

December 2022 - BIMI Group
Technical article

Documentation from Verizon Media (Yahoo) shares that BIMI allows senders to display their logo, increasing brand recognition and trust with recipients. It helps improve brand visibility within the inbox, making it easier for users to identify legitimate emails.

May 2024 - Verizon Media
Technical article

Documentation from Entrust explains that BIMI requires a DMARC policy at enforcement (p=quarantine or p=reject). This is to ensure that only authenticated senders can display their logos, preventing malicious actors from spoofing brands.

August 2024 - Entrust