What is the new layout of the Gmail promotions tab and how do annotations help?

Summary

The Gmail Promotions tab has evolved to include the "Top Bundle," displaying ads and bundled promotional emails categorized by machine learning. Annotations allow marketers to highlight key deal information and improve engagement using logos, discounts, and images. To enhance visibility and performance, marketers should focus on relevant, personalized content, compelling offers, and following email best practices. Email senders need to maintain authentication, low spam scores, and easy unsubscribe options to avoid the Promotions tab and deliver mail to inboxes.

Key findings

  • Layout Evolution: The Promotions tab includes a "Top Bundle" with ads and promotional emails.
  • Annotations Advantage: Annotations help marketers highlight key deal information.
  • Machine Learning: Gmail uses machine learning to bundle similar promotions.
  • Content Focus: Relevant and personalized content increases engagement.

Key considerations

  • Best Practices: Following email best practices can prevent ending up in the Promotions tab.
  • Engagement Strategy: Building relationships with subscribers is crucial for ensuring emails are opened.
  • Unsubscribe Options: Provide easy unsubscribe options and manage list hygiene
  • Promotions can be a graveyard: The promotions tab can have low views so focus on staying out.

What email marketers say
15Marketer opinions

The Gmail Promotions tab has evolved to include features like the 'Top Bundle' which displays ads and bundled promotional emails, sometimes under different names like 'Top Picks'. Annotations are designed to help marketers stand out within this environment by allowing them to add logos, discount codes, expiration dates, and images to their emails. To improve visibility and engagement in the Promotions tab, marketers should focus on relevant, personalized content, compelling offers, and email best practices. They should also consider optimizing subject lines, email design, and segmentation. Building relationships with subscribers and ensuring emails are wanted is crucial, as many users may not regularly check the Promotions tab.

Key opinions

  • Top Bundle: Gmail's 'Top Bundle' feature displays ads and groups promotional emails.
  • Annotations: Annotations help emails stand out with logos, discounts, and images.
  • Decreased Visibility: The Promotions tab can negatively impact open rates as many users ignore it.

Key considerations

  • Personalization: Focus on personalized and relevant content to engage subscribers.
  • Email Design: Optimize email design for mobile and compelling visuals.
  • List Segmentation: Segment your email list to ensure relevant offers to the appropriate audience.
  • Engagement: Building relationships with subscribers encourages opens no matter the tab placement.
  • Annotations usage: Use annotations to make your promotional emails more appealing and easier to see key information.
Marketer view

Marketer from Email Geeks expresses cannot wait to see Annotations show up on desktop and that ads are very annoyingly placed, so hopefully they can find a layout that is more suitable.

October 2022 - Email Geeks
Marketer view

Marketer from Email Geeks mentions the ads have been there for years, they are more prominent with the Top Bundle. Which he suspects is the whole idea.

March 2022 - Email Geeks
Marketer view

Email marketer from SuperOffice shares that to combat the promotions tab, you can improve email open rates by making the emails more personalized, optimized for mobile, and by improving the subject lines.

June 2022 - SuperOffice
Marketer view

Email marketer from Mailchimp explains that Gmail Promotions Tab Annotations let you highlight your promotions in the Gmail promotions tab. You can add a logo, discount code, expiration date, and image to make your email stand out.

April 2021 - Mailchimp
Marketer view

Email marketer from Email Uplers shares that annotations, attractive visuals, and clear value propositions are key to standing out within the crowded Gmail Promotions tab. A/B testing can optimize performance.

June 2024 - Email Uplers
Marketer view

Email marketer from HubSpot explains that to improve visibility in the Gmail Promotions tab, senders should focus on relevance, personalization, and compelling offers. Using annotations and following email best practices can boost engagement.

September 2021 - HubSpot
Marketer view

Marketer from Email Geeks shares that the Gmail promotions tab has contained ads for several weeks now and they sometimes click the ads accidentally.

October 2022 - Email Geeks
Marketer view

Email marketer from Sendinblue says that while the promotions tab exists, you should focus on not ending up in the spam folder. The promotions tab, while not as good as the inbox, is still better than going directly to spam.

February 2024 - Sendinblue
Marketer view

Email marketer from Neil Patel explains focusing on subject lines, personalization and segmentation of your email list can significantly improve promotions tab performance.

April 2022 - Neil Patel
Marketer view

Email marketer from Reddit explains on Reddit that often the promotions tab can become a 'visual graveyard' for marketing emails, and many users may not even check this tab on a regular basis.

August 2021 - Reddit
Marketer view

Marketer from Email Geeks shares that is why he's such a big proponent of adding Annotations to emails, to stand out from the ads (as well as other emails).

February 2023 - Email Geeks
Marketer view

Email marketer from Email Marketing Forum discusses on a forum the promotions tab can negatively impact open rates because many users ignore it. Building a relationship with subscribers is key to ensuring emails are opened, regardless of which tab they land in.

September 2022 - Email Marketing Forum
Marketer view

Marketer from Email Geeks explains this is the "Top Bundle" in Gmail, present on iOS and Android for about two years, and Gmail is likely testing different layouts on the web client. This is a precursor to Annotations coming to Gmail desktop web client.

September 2022 - Email Geeks
Marketer view

Marketer from Email Geeks shares that the "Top Bundle" will go by different names depending on what is there, such as Top Picks, Fashion and Travel.

February 2025 - Email Geeks
Marketer view

Email marketer from Litmus shares that Gmail’s Promotions tab highlights offers and deals to users. It uses machine learning to filter and sort emails, and now includes features like bundled deals and visual annotations to improve engagement.

April 2021 - Litmus

What the experts say
2Expert opinions

Experts agree that Gmail's Promotions tab uses algorithms to categorize marketing emails to help users manage their inboxes. Improving inbox placement relies heavily on sending relevant, wanted content to engaged subscribers.

Key opinions

  • Categorization: Gmail uses algorithms to sort emails into tabs.
  • Engagement: Sending relevant content to engaged subscribers is key for inbox placement.
  • Filter Purpose: Promotions tab is designed to filter marketing and promotional emails.

Key considerations

  • Relevance: Ensure your content is relevant to your subscribers' interests.
  • Engagement: Focus on engaging your subscribers with wanted mail.
Expert view

Expert from Spam Resource shares that Gmail uses algorithms to categorize emails into tabs, including the Promotions tab, to help users manage their inbox and that focusing on sending relevant content to engaged subscribers is essential for inbox placement.

August 2021 - Spam Resource
Expert view

Expert from Word to the Wise explains that Gmail’s Promotions tab is designed to filter marketing and promotional emails, and that the best way to improve inbox placement is by focusing on sending wanted mail and engaging subscribers.

November 2021 - Word to the Wise

What the documentation says
4Technical articles

Google's documentation explains that Gmail automatically sorts emails into categories like Primary, Social, and Promotions, with the Promotions tab specifically designed for marketing emails and offers. Annotations allow senders to highlight key deal information within the Promotions tab, enhancing the visibility of their emails. Machine learning is used to bundle similar promotional emails together. To avoid the Promotions tab altogether, bulk email senders should follow email best practices, ensuring proper authentication, low spam scores, and easy unsubscribe options.

Key findings

  • Automatic Sorting: Gmail automatically sorts emails into categories.
  • Annotations Enhance Visibility: Annotations highlight key deal information.
  • Machine Learning Bundling: Machine learning bundles similar promotional emails.
  • Best Practices Key: Following best practices can prevent emails from landing in the Promotions tab.

Key considerations

  • Authentication: Ensure proper email authentication.
  • Spam Scores: Maintain low spam scores.
  • Unsubscribe Options: Provide easy unsubscribe options for recipients.
Technical article

Documentation from Google Developers details how annotations enable senders to surface key deal information, like discount codes, expiration dates, and attractive imagery, directly in the Gmail Promotions tab. This enhances the visibility of promotional emails.

May 2023 - Google Developers
Technical article

Documentation from Google AI Blog discusses how machine learning is used to bundle similar promotional emails together in the Gmail Promotions tab, making it easier for users to find relevant offers.

July 2022 - Google AI Blog
Technical article

Documentation from Google instructs senders sending emails in bulk need to follow email best practices to get into inboxes instead of promotion tabs. Make sure the emails are authenticated, have low spam scores, and that you offer users ways to easily unsubscribe.

October 2022 - Google
Technical article

Documentation from Google Support explains that Gmail automatically sorts emails into categories like Primary, Social, and Promotions. The Promotions tab is designed for marketing emails, offers, and other promotional content.

March 2022 - Google Support