What are the best tools and processes to monitor Gmail inbox placement, and what causes emails to land in the promotions tab?
Summary
What email marketers say16Marketer opinions
Marketer from Email Geeks shares that they have used MailMonitor in the past for general inbox placement monitoring, noting that it is pretty inexpensive but does not have Gmail folder monitoring.
Marketer from Email Geeks explains tabbing is based on heuristics and data from customers, including email design and language. They suggest that if people drag an email from the promotions tab to the primary tab, it might train the algorithm to land emails in the inbox. Tabish later suggests using a different sender email or subdomain for transactional emails and also recommends testing the email with Glockapps.
Marketer from Email Geeks shares they also use GlockApps and Postmaster.
Email marketer from EmailToolTester recommends using tools such as GlockApps, MailMonitor, and 250ok (Validity) for inbox placement testing. These tools use seed lists to track where emails land, helping to identify deliverability issues.
Email marketer from Mailtrap Blog suggests using tools like Mailtrap Email API, GlockApps, and Litmus to monitor Gmail inbox placement. Mailtrap helps simulate sending, GlockApps provides inbox placement tests, and Litmus offers comprehensive email testing.
Email marketer from Email Deliverability Experts highlights that IP reputation, DMARC configurations, and spam complaints play a big part in what affects a brand's inbox placement. They suggest senders monitor their domain health and aim to keep a good reputation to ensure emails are delivered.
Email marketer from StackOverflow notes that avoiding promotional language, excessive links, and attachments can prevent emails from landing in the promotions tab. Sending personalized content and asking recipients to move emails to the primary tab can also help.
Marketer from Email Geeks suggests that saying "Promotional tab is where you want to be!" is not a blanket statement for every sector like government, community groups, or the nonprofit space which do not have the kinds of deals and offers that the promotional tab was designed for.
Email marketer from InboxAlly suggests that brands build trust with subscribers and follow email best practices. They mention it is important that senders always use double opt-in, and encourage users to whitelist the sender, to ensure emails land in the primary inbox and not the spam folder.
Marketer from Email Geeks shares that they have only ever used 250ok for monitoring Gmail inbox placement and are curious to hear about other tools.
Email marketer from Reddit suggests focusing on improving sender reputation by ensuring emails are properly authenticated, avoiding spam trigger words, and encouraging recipients to add the sender to their contacts to improve inbox placement in Gmail.
Marketer from Email Geeks suggests Glockapps as a relatively inexpensive choice and recommends adding the domain to Google Postmaster to monitor domain reputation.
Email marketer from GMass recommends using GMass's inbox placement analyzer feature to check where emails land in Gmail. The tool provides insights into whether emails go to the inbox, promotions tab, or spam folder.
Email marketer from Email Marketing Tips shares that sending relevant and engaging content, segmenting email lists, and cleaning up inactive subscribers can improve Gmail inbox placement. Personalization is crucial for avoiding the promotions tab.
Marketer from Email Geeks suggests that trying to game Gmail's algorithm is a waste of time and energy. Focus on ensuring that subscribers of promotional email want those emails enough to engage from the appropriate folder they find it in.
Marketer from Email Geeks promotes Inboxable, their application that includes Gmail inbox placement and folder placement monitoring.
What the experts say3Expert opinions
Expert from Word to the Wise explains that poor inbox placement can result from a combination of issues, including poor list hygiene, content triggering spam filters, and a lack of authentication. Fixing these issues helps improve inbox placement.
Expert from SpamResource explains that Gmail's Promotions Tab is determined by Google's algorithm based on several factors including content analysis, sender reputation, user engagement, and more. They say to avoid the Promotions Tab, brands should focus on keeping a clean IP reputation, have proper authentication, and send personalized and engaging content to subscribers.
Expert from Word to the Wise (Laura Atkins) suggests that seed list testing helps identify deliverability problems across different mailbox providers, including Gmail. Seed list testing helps to identify and resolve deliverability problems.
What the documentation says5Technical articles
Documentation from Validity details that Gmail uses algorithms that analyze various factors to determine tab placement including authentication, sender reputation, content, and spam complaints. Good sending practices improve inbox placement and should include using an authenticated domain.
Documentation from Google Support explains that several factors influence Gmail tab placement, including sender reputation, email content, and user engagement. Emails are more likely to land in the primary tab if they are from trusted senders and are personalized.
Documentation from SparkPost explains that engaging content and personalization are important for improving deliverability. Factors like sender reputation, authentication, content quality, and recipient engagement play a significant role in inbox placement.
Documentation from Mailjet highlights that promotional emails automatically land in the Promotions tab. They mention to get out of the tab, brands can send emails that are not promotional, remove images and links in the content, and ask users to drag the emails to the Primary tab.
Documentation from Twilio SendGrid recommends improving sender reputation by consistently sending valuable content, authenticating emails with SPF, DKIM, and DMARC, and monitoring bounce rates and spam complaints to enhance Gmail inbox placement. Good email practices help improve sender trust.