What are the best email deliverability tools and monitoring practices?

Summary

Email deliverability is a multi-faceted challenge that necessitates a combination of technical configurations, proactive monitoring, and sound email marketing practices. Authentication protocols like SPF, DKIM, and DMARC are foundational for establishing sender legitimacy and preventing spoofing. Utilizing monitoring tools such as Google Postmaster Tools, Microsoft SNDS, and Inbox Monster helps to identify and address deliverability issues. List hygiene practices, including regular removal of unengaged subscribers and email validation, are crucial for maintaining a positive sender reputation. Other important aspects include warming up new IP addresses, testing email designs across different devices, and setting up feedback loops. Ultimately, a balanced approach that leverages both internal data and external tools, combined with critical thinking and adaptability, is essential for optimizing email deliverability.

Key findings

  • Authentication Protocols: SPF, DKIM, and DMARC are vital for verifying sender identity and preventing email spoofing.
  • Monitoring Tools: Tools like Google Postmaster Tools, Microsoft SNDS, and Inbox Monster provide valuable insights into deliverability metrics.
  • List Hygiene: Maintaining a clean email list is essential for protecting sender reputation.
  • IP Warming: Gradually warming up new IP addresses helps establish a positive sender reputation.
  • Email Design Testing: Testing email designs across devices ensures a consistent user experience and reduces spam flags.
  • Feedback Loops: Setting up and monitoring feedback loops helps identify and remove subscribers who mark emails as spam.
  • Internal Data Analysis: Generating reports from your own delivery logs provides valuable, actionable insights.

Key considerations

  • Tool Selection: Choose deliverability tools based on your specific needs and budget, considering factors like B2B vs. B2C focus.
  • Proactive vs. Reactive: Prioritize proactive measures, such as authentication setup and list hygiene, to prevent deliverability problems.
  • Data Interpretation: Develop the ability to interpret deliverability data and identify root causes of issues.
  • Adaptability: Be prepared to adapt your deliverability strategy as email marketing best practices and ISP requirements evolve.
  • Balanced Approach: Combine technical configurations with sound email marketing practices for optimal results.

What email marketers say
15Marketer opinions

Email deliverability hinges on a combination of proactive monitoring, authentication, and list management. Tools like Inbox Monster (for SpamHaus reputation feed), Microsoft SNDS, and Google Postmaster Tools offer essential insights, while practices such as regular monitoring, DMARC implementation, and seed list testing are crucial. Maintaining a clean email list, validating email addresses, warming up IPs, and testing email designs also significantly impact deliverability. The best approach varies based on the sender's situation (B2B vs. B2C, severity of deliverability issues), but focusing on sender authentication (SPF, DKIM, DMARC), reputation monitoring, and hygiene are foundational.

Key opinions

  • Monitoring Tools: Tools like Inbox Monster, Google Postmaster Tools, and Microsoft SNDS provide crucial insights into sender reputation and deliverability issues.
  • Sender Authentication: SPF, DKIM, and DMARC are essential for proving the legitimacy of emails and improving deliverability.
  • List Hygiene: Maintaining a clean email list by removing inactive subscribers and validating addresses is critical for protecting sender reputation.
  • Inbox Placement Testing: Tools like GlockApps, MailMonitor, and seed list testing provide real-time insights into inbox placement and potential spam triggers.
  • IP Warming: Gradually warming up new IP addresses is important to establish a positive sender reputation.
  • Email Design Testing: Testing email designs across devices and clients helps ensure a positive user experience and prevents spam flags.

Key considerations

  • B2B vs. B2C: Deliverability tools and practices may vary depending on whether the sender is primarily B2B or B2C.
  • Severity of Issues: The approach to deliverability should depend on the severity of existing issues, with data points indicating problems.
  • Data Reliability: Gathering data from multiple sources is essential and always better, and relying on a single data point is risky.
  • Tool Efficiency: Deliverability tools provide efficiency in monitoring and reporting.
  • Proactive Action: Proactively monitoring blocklists, domain reputation and proactively set up authentication protocols.
Marketer view

Email marketer from Senderlist shares that using a blocklist monitoring service helps you to proactively monitor your IPs and domains and get alerted early if your sending infrastructure is listed. This early detection allows you to act quick and avoid deliverability issues.

May 2024 - Senderlist
Marketer view

Email marketer from Email Geeks shares that they love the SpamHaus reputation feed in Inbox Monster for untangling sticky situations and also thinks inbox placement testing is pretty essential to catching things early, and coverage depends on if you are a B2B sender or B2C.

May 2021 - Email Geeks
Marketer view

Email marketer from Litmus shares testing email designs across different devices and email clients helps ensure a consistent and positive user experience, reducing the likelihood of subscribers marking your emails as spam due to rendering issues.

December 2022 - Litmus
Marketer view

Email marketer from GlockApps shares that using a tool like GlockApps to test your emails before sending can reveal potential deliverability issues by analyzing inbox placement across various ISPs and identifying problems with content or authentication.

November 2021 - GlockApps
Marketer view

Email marketer from Mailjet explains that Sender authentication methods such as SPF, DKIM, and DMARC are essential for proving the legitimacy of your emails to ISPs and improving deliverability. A dedicated IP address helps build a positive sender reputation, as your email performance isn't affected by other senders' practices.

December 2021 - Mailjet
Marketer view

Email marketer from Email Geeks mentions Microsoft’s SNDS & Google Postmaster Tools can be options if one of the listed vendors don't integrate either one.

July 2024 - Email Geeks
Marketer view

Email marketer from Email Geeks shares that it is 1000x faster and more reliable to get data from a deliverability tool.

December 2023 - Email Geeks
Marketer view

Email marketer from ZeroBounce explains that Email validation tools help you identify and remove invalid, disposable, and spam trap email addresses from your list, preventing bounces and improving your sender reputation.

October 2023 - ZeroBounce
Marketer view

Email marketer from EmailToolTester shares that maintaining a clean email list by regularly removing inactive or unengaged subscribers is critical for protecting your sender reputation and improving deliverability rates.

August 2021 - EmailToolTester
Marketer view

Email marketer from Email Geeks shares that depending on how dire the situation is some data points can tell an entire story, if a recipient has a bad Gmail rep, Low open rates (especially in the MPP era), high complaint rates etc, and other classic indicators, granular tools and seed testing aren’t going to tell much of a story or provide actionable data.

May 2021 - Email Geeks
Marketer view

Email marketer from Validity shares about the tool Return Path, which analyzes your sending reputation and provides insights on how to improve deliverability. It also offers certification programs that can enhance your credibility with ISPs.

January 2022 - Validity
Marketer view

Email marketer from MailMonitor shares that by using seed list testing you get direct insights into real-time inbox placement across different email providers. With seed list testing, you can analyze email content for spam triggers and measure the impact of authentication protocols on deliverability.

April 2024 - MailMonitor
Marketer view

Email marketer from Reddit shares that gradually warming up new IP addresses by slowly increasing sending volume over time helps establish a positive sender reputation with ISPs, preventing them from flagging your emails as spam.

November 2021 - Reddit
Marketer view

Email marketer from Email Geeks says one of the main benefits of deliverability tools is efficiency, the ability to look back at historical data is also easier with these tools, and creating alerts and be notified when changes occur.

November 2024 - Email Geeks
Marketer view

Email marketer from Email Geeks argues that having regular monitoring is a key part of getting your house in order, it’s definitely not a substitute for measuring your own metrics and data, but the two aren’t mutually exclusive, since DMARC is relevant from day 1.

July 2023 - Email Geeks

What the experts say
6Expert opinions

Email deliverability relies heavily on understanding and utilizing available data, both from internal logs and external tools like Google Postmaster Tools and Microsoft SNDS. A foundational aspect is implementing and correctly aligning SPF, DKIM, and DMARC. Equally important is list hygiene, involving regular removal of unengaged subscribers and validation of email addresses. Ultimately, a proactive approach, combined with critical thinking and sound email marketing practices, is essential for maintaining and improving email deliverability.

Key opinions

  • Leverage Existing Data: Generating reports from your own delivery logs offers valuable, actionable data.
  • Domain Reputation Monitoring: Tools like Google Postmaster Tools and Microsoft SNDS help identify and address deliverability issues.
  • Feedback Loops: Setting up and monitoring FBLs allows for the removal of subscribers who mark emails as spam.
  • DMARC Alignment: Proper DKIM and SPF alignment is crucial for achieving a 'Pass' status in DMARC, strengthening email authentication.
  • List Hygiene Importance: Regular list hygiene is fundamental for maintaining good deliverability.

Key considerations

  • Internal vs. External Tools: Balance the use of readily available internal data with external tools for a comprehensive deliverability strategy.
  • Critical Thinking: Rely on sound email marketing practices and critical thinking alongside any tools.
  • Proactive Approach: Prioritize proactive measures, such as list hygiene and authentication setup, to prevent deliverability issues.
  • DMARC Complexity: Ensure proper alignment of DKIM and SPF with the From address when implementing DMARC.
Expert view

Expert from Word to the Wise shares the most fundamental and arguably most important aspect of maintaining deliverability is regular, thorough list hygiene. Regularly removing unengaged subscribers, validating email addresses, and segmenting your list will yield much more significant long-term results.

June 2022 - Word to the Wise
Expert view

Expert from Word to the Wise highlights that the key to DMARC is ensuring that your DKIM and SPF records are properly aligned with the From address in your emails to achieve a 'Pass' status, enabling you to enforce your sending policies with confidence.

April 2021 - Word to the Wise
Expert view

Expert from Email Geeks says that your brain is the best tool and that good practices need to be happening before looking into any additional outside tools.

April 2022 - Email Geeks
Expert view

Expert from Spamresource.com explains the importance of monitoring your domain reputation using tools like Google Postmaster Tools and Microsoft SNDS to identify and address any deliverability issues promptly.

December 2024 - Spamresource.com
Expert view

Expert from Email Geeks shares that the best deliverability tool is generating reports from your own delivery logs, emphasizing the actionable data already available for free and to not forget to use this alongside the probe account tools.

January 2022 - Email Geeks
Expert view

Expert from Spamresource.com shares the importance of setting up and monitoring feedback loops (FBLs) to identify subscribers who mark your emails as spam, allowing you to remove them from your list and prevent future deliverability problems.

March 2024 - Spamresource.com

What the documentation says
5Technical articles

Email deliverability relies on a suite of authentication protocols (SPF, DKIM, DMARC) and monitoring tools (Google Postmaster Tools, Microsoft SNDS). SPF and DKIM establish the sender's legitimacy, while DMARC builds upon them to define policies for handling unauthenticated emails. Google Postmaster Tools and Microsoft SNDS provide insights into sender reputation, spam rates, and other key metrics, enabling senders to proactively identify and address deliverability issues.

Key findings

  • Google Postmaster Tools: Provides insights into domain reputation and spam rate for Gmail users.
  • Microsoft SNDS: Allows monitoring of IP health and reputation when sending to Microsoft email services.
  • DKIM: Detects email spoofing by verifying email authorization.
  • SPF: Prevents spammers from using forged 'From' addresses by verifying authorized IP addresses.
  • DMARC: Provides a policy for handling unauthenticated emails and reporting on authentication results.

Key considerations

  • Implementation: Proper implementation of SPF, DKIM, and DMARC is crucial for effective email authentication.
  • Monitoring: Regular monitoring of Google Postmaster Tools and Microsoft SNDS is essential for identifying and addressing deliverability issues.
  • Authentication Hierarchy: DMARC builds upon SPF and DKIM, so proper configuration of the latter is necessary for effective DMARC implementation.
Technical article

Documentation from Microsoft explains the Smart Network Data Services (SNDS) allows you to monitor the health and reputation of your sending IPs, providing data on complaint rates and spam trap hits when sending to Microsoft email services.

August 2023 - Microsoft SNDS
Technical article

Documentation from Google explains Google Postmaster Tools provides insights into your domain's reputation, spam rate, and other deliverability metrics, helping you identify and fix issues affecting delivery to Gmail users.

January 2024 - Google Postmaster Tools Help
Technical article

Documentation from RFC explains that Sender Policy Framework (SPF) is an email authentication method that helps prevent spammers from sending messages with forged 'From' addresses at your domain by verifying the IP addresses authorized to send email from your domain.

December 2024 - RFC
Technical article

Documentation from DMARC.org explains that DMARC builds upon SPF and DKIM to provide a policy that tells receiving mail servers what to do with emails that fail authentication checks (e.g., reject, quarantine) and provides reporting to domain owners about authentication results.

January 2025 - DMARC.org
Technical article

Documentation from SparkPost explains that DomainKeys Identified Mail (DKIM) is an email authentication method designed to detect email spoofing. It allows the receiver to verify that an email was indeed sent and authorized by the owner of the domain.

August 2022 - SparkPost