Should I use the same or different subdomains for multiple ESPs?

Summary

The collective advice leans towards using separate subdomains for each Email Service Provider (ESP) due to improved reputation isolation. While sharing subdomains has potential for shared mail stream reputation, the benefits of segmentation are often favored. Proper authentication via SPF, DKIM, and DMARC is vital regardless of subdomain strategy, although strict DMARC alignment isn't always essential. Segmentation aids in tracking, management, and control, enabling different DMARC policies for varied traffic. Subdomain variations are useful for deliverability testing. A consistent sender ID is crucial, and technical documentation outlines the setup and management aspects. Automation of DMARC reports is recommended.

Key findings

  • Reputation Isolation: Different subdomains isolate sending reputations; issues with one ESP are less likely to impact others.
  • Enhanced Management: Segmentation via subdomains enables granular tracking and better overall email stream management.
  • Authentication is Key: SPF, DKIM, and DMARC are critical, though strict DMARC alignment isn't universally necessary.
  • Testing Opportunities: Subdomain variations offer a method for testing deliverability and ESP impact.
  • Automation Importance: DMARC report automation is key for effective monitoring.

Key considerations

  • Reputation Tradeoffs: Consider the pros and cons of shared versus isolated reputations.
  • Authentication Setup: Ensure proper SPF, DKIM, and DMARC implementation.
  • Sender ID Consistency: Maintain a consistent and recognizable sender ID.
  • Policy Tailoring: Implement DMARC policies tailored to specific email traffic types.
  • DNS Management: Manage DNS records accurately for each subdomain.
  • Testing: Test subdomain usage to ensure optimum delivery.

What email marketers say
8Marketer opinions

The consensus among email marketers is that using separate subdomains for each Email Service Provider (ESP) is generally recommended. This practice allows for isolation of sending reputations, meaning if one ESP experiences deliverability issues, it's less likely to negatively affect the reputation of other ESPs. Segmentation via subdomains also enables more granular tracking, better overall management of diverse email streams, and provides a level of control, especially important when ESPs have varying sending practices.

Key opinions

  • Reputation Isolation: Using separate subdomains isolates sending reputations, preventing deliverability problems with one ESP from affecting others.
  • Granular Tracking: Dedicated subdomains allow for more specific tracking and monitoring of each ESP's performance.
  • Improved Management: Segmentation using subdomains provides better overall management of diverse email streams from different ESPs.
  • Enhanced Control: Separate subdomains offer greater control over sending practices, particularly beneficial when ESPs have varying approaches.

Key considerations

  • ESP Sending Practices: Consider the sending practices of each ESP and how they might impact deliverability.
  • Domain Reputation: Protect your primary domain's reputation by isolating potential deliverability issues to specific subdomains.
  • Segmentation Strategy: Develop a clear segmentation strategy based on message type and/or ESP to optimize deliverability.
  • Shared IP Risk: Be aware of the risk of shared IP addresses when using multiple ESPs and consider how subdomains can help mitigate this risk.
Marketer view

Email marketer from GMass explains that using multiple domains to improve your deliverability could improve your results, and having a separate domain for transactional and marketing emails to improve trust.

March 2023 - GMass
Marketer view

Email marketer from Reddit shares the opinion that using separate subdomains provides a level of isolation and control. If one subdomain gets blacklisted, it won't necessarily impact the others. This is especially important when using multiple ESPs with potentially varying sending practices.

December 2024 - Reddit
Marketer view

Email marketer from Mailjet Blog explains that using dedicated subdomains for each ESP helps isolate sending reputations. If one ESP experiences deliverability issues, it's less likely to affect the reputation of your other ESPs. This also allows for more granular tracking and management of each ESP's performance.

September 2024 - Mailjet Blog
Marketer view

Email marketer from SparkPost Blog shares that segmenting sending domains by message type (transactional vs. marketing) and/or ESP is a recommended approach. This allows for better reputation management and isolation of deliverability issues.

February 2024 - SparkPost Blog
Marketer view

Email marketer from SendGrid Blog recommends using subdomains to organize email sending and protect your primary domain's reputation. This allows you to isolate any deliverability problems to a specific subdomain, preventing them from affecting your main domain. It does not specify about multiple ESP's but can be implied to apply.

June 2022 - SendGrid Blog
Marketer view

Email marketer from EmailDeliverability.com explains that you could risk having your IP shared when using multiple ESP's and having different subdomains could allow you to isolate your sending reputation.

March 2021 - EmailDeliverability.com
Marketer view

Email marketer from Litmus recommends a segmented approach to email infrastructure, including subdomains. This helps with tracking, deliverability monitoring, and overall management, particularly when dealing with diverse email streams from different ESPs.

February 2024 - Litmus
Marketer view

Email marketer from Stack Overflow explains that having different subdomains for different email purposes (marketing, transactional etc.) or different ESPs prevents having the risk of one negatively affecting others' deliverability.

April 2021 - Stack Overflow

What the experts say
5Expert opinions

Experts have varying perspectives on subdomain usage with multiple ESPs. Some suggest there are pros and cons to sharing subdomains, primarily related to shared reputation. Authentication through SPF and DKIM, with DMARC alignment, is crucial regardless of subdomain strategy, though DMARC alignment isn't strictly essential, nor are different subdomains to achieve it. Isolation of sending reputations is a key benefit of using separate subdomains, reducing the impact of deliverability issues on other ESPs. Furthermore, subdomain variations can be used for deliverability testing and measuring the impact of different ESPs, while DMARC reporting should be automated to a different address than the human-managed reply-to address.

Key opinions

  • Shared Reputation: Using the same subdomains across multiple ESPs leads to a stronger sharing of mail stream reputation.
  • Authentication Importance: SPF and DKIM authentication are critical, and DMARC alignment is a desirable but not strictly necessary goal, regardless of subdomain configuration.
  • Reputation Isolation: Separate subdomains allow for better isolation of sending reputations, minimizing the impact of deliverability issues with one ESP on others.
  • Deliverability Testing: Subdomain variations can be used to test and measure the impact of different sending practices, including the use of different ESPs, on deliverability.
  • Automated DMARC Reporting: DMARC reporting should be directed to an automated system, separate from the human-managed reply-to address.

Key considerations

  • Reputation Trade-offs: Carefully consider the trade-offs between shared reputation and isolation when deciding whether to use the same or different subdomains.
  • Authentication Setup: Ensure proper SPF and DKIM authentication is in place, and evaluate the benefits and complexity of DMARC alignment.
  • Deliverability Testing: Conduct thorough deliverability testing to assess the impact of your subdomain and ESP configuration.
  • DMARC Configuration: Properly configure DMARC to receive reports and monitor potential deliverability issues. Direct reports to an automated system.
Expert view

Expert from Spam Resource explains that using different subdomains for each ESP allows for better isolation of sending reputations. If one ESP has deliverability problems, it's less likely to negatively impact the reputation of the other ESPs.

May 2022 - Spam Resource
Expert view

Expert from Email Geeks explains that it is desirable for the rua/ruf mailto to be different than the from: email used. Reply emails should go to a human, while DMARC reports should go to automation.

September 2024 - Email Geeks
Expert view

Expert from Word to the Wise, Laura Atkins, answers question about testing email sending variations. She explains that using subdomain variations is useful for experimenting to measure if it effects deliverability. Useful for measuring impact of using different ESPs.

July 2024 - Word to the Wise
Expert view

Expert from Email Geeks explains the importance of having mail authenticated via both SPF and DKIM, and having the domains used for authentication be "DMARC aligned" with the From: header. They also mention that while DMARC alignment is a decent goal, it's not essential, nor is it essential to have different subdomains to achieve it.

April 2022 - Email Geeks
Expert view

Expert from Email Geeks shares that there are reasons to use the same subdomains across multiple ESPs, and reasons not to, mostly tied to the reputation of the mail streams being more strongly shared.

March 2024 - Email Geeks

What the documentation says
5Technical articles

Technical documentation emphasizes the importance of properly configured subdomains for email deliverability, sender identification, and security. A consistent sender ID, as highlighted by RFC, builds trust. Google Workspace documentation illustrates subdomain setup within its ecosystem. Microsoft details SPF record configuration, crucial for subdomain authentication and preventing spoofing. DMARC.org explains that different DMARC policies can be implemented for various email traffic types using separate subdomains. Cloudflare provides guidance on DNS settings, including SPF, DKIM, and DMARC records, for managing subdomains.

Key findings

  • Sender Identification: A consistent and identifiable sender ID, facilitated by a clear and trustworthy domain (and its subdomains), builds recipient trust.
  • Technical Feasibility: Setting up and managing multiple subdomains for email is technically feasible, as demonstrated by Google Workspace documentation.
  • Authentication is Critical: Properly configuring SPF records for each subdomain is essential for authentication, preventing spoofing, and ensuring deliverability.
  • Policy Flexibility: Using separate subdomains allows the implementation of different DMARC policies for different types of email traffic.
  • DNS Configuration: Accurate DNS configuration, including SPF, DKIM, and DMARC records, is necessary for effective subdomain management.

Key considerations

  • Consistent Sender ID: Maintain a consistent and recognizable sender ID across all subdomains to build recipient trust.
  • Authentication: Prioritize proper authentication through SPF, DKIM, and DMARC for each subdomain to ensure deliverability and prevent spoofing.
  • DMARC policies: Consider implementing DMARC policies tailored to the specific types of email traffic sent from each subdomain.
  • DNS Management: Ensure accurate and up-to-date DNS records for each subdomain to maintain proper email routing and authentication.
Technical article

Documentation from Cloudflare details the DNS configuration needed for managing subdomains. It shows how to configure SPF, DKIM and DMARC records.

June 2021 - Cloudflare
Technical article

Documentation from DMARC.org describes how DMARC policies can be applied to subdomains. Using separate subdomains can allow you to implement different DMARC policies for different types of email traffic.

January 2023 - DMARC.org
Technical article

Documentation from Microsoft explains how to configure SPF records for subdomains. It highlights the importance of properly authenticating each subdomain to ensure deliverability and prevent spoofing. While not specific to multiple ESPs, this emphasizes a crucial technical aspect.

November 2024 - Microsoft Documentation
Technical article

Documentation from Google Workspace Admin Help explains how to set up subdomains for email routing within Google Workspace. While focused on Google's ecosystem, it illustrates the technical feasibility and management aspects of using multiple subdomains for email.

November 2022 - Google Workspace Admin Help
Technical article

Documentation from RFC highlights the importance of a consistent and identifiable sender ID. While not directly addressing multiple ESPs, it emphasizes that a clear and trustworthy sender domain (which subdomains contribute to) builds recipient trust and improves deliverability.

May 2022 - RFC