Can I use the same subdomain for multiple email sending platforms?

Summary

While technically feasible, experts, marketers, and documentation sources largely advise against using the same subdomain for multiple email sending platforms. Concerns revolve around deliverability issues, sender reputation, and the complexities of managing authentication (SPF, DKIM, DMARC) and bounce handling. Using dedicated subdomains for each platform or type of email traffic is generally recommended for better control, isolation, and reputation management.

Key findings

  • Reputation Risk: Sharing a subdomain exposes your sender reputation to the sending practices of all platforms using it; poor practices on one can negatively impact all.
  • Authentication Complexity: Managing SPF, DKIM, and DMARC records becomes significantly more complex when multiple sending platforms share a subdomain.
  • SPF Limits: SPF record limitations on DNS lookups can make it difficult to authorize multiple third-party senders on a single subdomain.
  • Bounce Handling: Bounce handling becomes more complex, requiring a clear process to ensure bounces are correctly suppressed on the relevant sending server.

Key considerations

  • Dedicated Subdomains: Consider using dedicated sending domains or subdomains for each email stream (e.g., transactional vs. marketing) or platform.
  • Isolate Testing: Use separate subdomains for testing email campaigns to avoid impacting your primary sending domain's reputation.
  • Careful Configuration: If sharing a subdomain, meticulously manage SPF, DKIM, and DMARC records, and actively monitor the reputation of each platform.
  • DMARC Alignment: Ensure proper SPF and DKIM alignment for DMARC to pass when using different ESPs, which can be complicated on a shared subdomain.

What email marketers say
10Marketer opinions

While technically possible to use the same subdomain for multiple email sending platforms, it's generally not recommended. Doing so can lead to deliverability issues and negatively impact your sender reputation. Each platform should ideally have its own dedicated subdomain to isolate potential problems and maintain better control over authentication and reputation.

Key opinions

  • Authentication Complexity: Using the same subdomain requires careful management of CNAME, TXT, SPF, and DKIM records, which can become complex when using multiple platforms.
  • Reputation Risk: Sharing a subdomain means that the sending practices of one platform can affect the reputation of all platforms using the same subdomain.
  • Deliverability Impact: Poor sending practices on one platform can negatively impact the deliverability of emails sent from other platforms sharing the same subdomain.
  • Best Practice Recommendation: It is generally recommended to use dedicated sending subdomains for each email stream or platform to protect sender reputation.

Key considerations

  • SPF Record Limits: Consider the limitations of SPF records when authorizing multiple third-party senders on a single domain or subdomain.
  • DMARC Alignment: Ensure proper SPF and DKIM alignment for DMARC to pass when using multiple ESPs, which can be complicated by using a shared subdomain.
  • Testing Environments: Use separate subdomains for testing purposes to avoid negatively impacting the reputation of your primary sending domain.
  • Monitoring and Management: If sharing a subdomain, actively monitor and manage the reputation for each platform.
  • Email Type Separation: Consider separating different types of email (e.g., transactional vs. marketing) onto separate subdomains.
Marketer view

Email marketer from Email on Acid mentions it's best to use a separate subdomain for testing various email campaigns, especially when involving different email platforms. This is to ensure that your main sending domain's reputation remains untainted during the testing phase.

December 2024 - Email on Acid
Marketer view

Email marketer from Mailjet responds that sharing a subdomain across multiple ESPs can negatively affect your sender reputation if one ESP has poor sending practices. Isolating each ESP with its own subdomain is a safer approach.

October 2021 - Mailjet
Marketer view

Email marketer from Litmus shares that a sound strategy to consider is using separate subdomains for different types of email traffic to help segment and manage your sender reputation more effectively, particularly useful when employing multiple email sending platforms.

June 2024 - Litmus
Marketer view

Email marketer from SuperOffice suggests that it's safer to have separate subdomains because it offers you more control and reduces the risk of one platform's sending reputation impacting the deliverability of emails sent from another.

March 2024 - SuperOffice
Marketer view

Email marketer from Reddit responds that they strongly advise against using the same subdomain across multiple email marketing platforms. The risk of deliverability issues and reputation damage is too high.

January 2024 - Reddit
Marketer view

Marketer from Email Geeks shares that using your own domains for authentication often requires the use of CNAMEs or specific TXT records to exist at specific places in your DNS.

May 2024 - Email Geeks
Marketer view

Email marketer from StackOverflow explains that it's feasible to share a subdomain but warns of complexities in managing SPF records. It also advises that it is necessary to monitor and actively manage the reputation for each platform using that subdomain.

October 2022 - StackOverflow
Marketer view

Marketer from Email Geeks explains that Marketo likely has you add a CNAME that points to their DKIM key, or to their MX record or their SPF record, and CrowdTech could require you to add a CNAME that points to their keys and records.

March 2022 - Email Geeks
Marketer view

Email marketer from SendGrid shares that using dedicated sending domains or subdomains for each email stream helps protect your sender reputation. This isolation prevents one platform's issues from impacting others.

February 2025 - SendGrid
Marketer view

Email marketer from Neil Patel Blog explains that while it's technically possible to use the same subdomain, it's generally not recommended due to deliverability and reputation concerns. Each platform should ideally have its own subdomain to isolate any potential issues.

September 2023 - Neil Patel Blog

What the experts say
5Expert opinions

Experts generally advise against using the same subdomain for multiple email sending platforms due to concerns about bounce handling, sender reputation, and potential configuration errors. Setting up separate subdomains is considered best practice for isolating sending streams, protecting reputation, and managing deliverability. While it involves creating the domain and setting up DNS records, the benefits outweigh the complexity and potential risks of sharing a subdomain.

Key opinions

  • Bounce Handling: Managing bounces becomes more complex when using multiple platforms on a single subdomain. A clear process is needed to ensure bounces are correctly handled and suppressed on the relevant sending server.
  • Sender Reputation: Sender reputation is tied to the domain and can be negatively affected if one platform has poor sending practices. Separate subdomains help maintain individual reputations.
  • Potential Configuration Errors: Sharing subdomains increases the risk of misconfiguration and potential deliverability problems.
  • Complexity vs. Effort: The overhead of ensuring proper configuration and management when sharing a subdomain outweighs the effort required to set up separate subdomains.

Key considerations

  • Dedicated Infrastructure: Consider setting up independent subdomains for each vendor or type of email to isolate sending streams.
  • Simplified Setup: Setting up a new subdomain primarily involves creating the domain and configuring DNS records.
  • Email Stream Separation: Use subdomains to separate different email streams, such as marketing versus transactional emails.
  • Reputation Isolation: Separate subdomains help to isolate and protect your overall reputation, especially when one platform is new or less reliable.
Expert view

Expert from Email Geeks explains that it is poor practice to share subdomains across different mailing companies because of the high chance of messing something up, and that the overhead to prevent this is more than setting up an independent subdomain for each vendor.

July 2024 - Email Geeks
Expert view

Expert from Word to the Wise responds that sender reputation is tied to the domain, and that it is advisable to separate sending based on the type of mail you are sending. Using different subdomains for each can help maintain good reputations of the individual subdomain.

September 2024 - Word to the Wise
Expert view

Expert from Spam Resource explains that subdomains can be used to separate your sending streams for different types of mail such as marketing vs transactional emails, and for different companies, it is better to separate them out to protect your reputation.

April 2023 - Spam Resource
Expert view

Expert from Email Geeks responds that setting up an independent subdomain is just creating the domain and setting up the DNS records.

May 2021 - Email Geeks
Expert view

Expert from Email Geeks shares her biggest concern would be bounce handling, and asks what the process is for getting bounces back to the sending server for suppression.

December 2023 - Email Geeks

What the documentation says
5Technical articles

Technical documentation from RFC, DMARC.org, Google Workspace, Microsoft, and AWS recommends against using the same subdomain for multiple email sending platforms. SPF record limitations, DMARC alignment complexities, and the need for authentication (SPF and DKIM) are primary concerns. Using unique subdomains provides better control over authentication configurations, facilitates easier monitoring, and helps manage reputation and deliverability for different types of email traffic, especially when using multiple ESPs.

Key findings

  • SPF Lookup Limits: SPF records have limitations on the number of DNS lookups, making it challenging to authorize multiple third-party senders on a single subdomain.
  • DMARC Complications: Using different ESPs on the same subdomain can complicate DMARC alignment, as proper SPF and DKIM alignment is crucial for DMARC to pass.
  • Authentication Requirements: Bulk senders should authenticate their email with SPF and DKIM, which is more manageable with separate subdomains.
  • Control and Monitoring: Unique subdomains provide more control over authentication configurations and facilitate easier monitoring.

Key considerations

  • Email Type Separation: Configure unique subdomains for different types of email traffic, such as separating transactional email from marketing communications.
  • Authentication Practices: Ensure proper SPF and DKIM configuration for each subdomain to maintain optimal deliverability.
  • DMARC Policy Inheritance: Understand that subdomains can inherit the DMARC policy of the parent domain, requiring careful alignment for DMARC compliance.
  • ESP Specific Configuration: Using unique subdomains will help to create different configurations to suit each ESP.
Technical article

Documentation from RFC explains that SPF records have limitations on the number of DNS lookups, making it difficult to authorize multiple third-party senders on a single domain or subdomain without exceeding these limits.

February 2023 - RFC
Technical article

Documentation from Google Workspace advises that bulk senders should authenticate their email with SPF and DKIM. Using separate subdomains for different types of email can help manage reputation and deliverability.

May 2023 - Google Workspace
Technical article

Documentation from Microsoft clarifies that when using multiple email platforms for different marketing initiatives, they encourage using a unique subdomain. This strategy allows more control over authentication configurations and easier monitoring.

December 2023 - Microsoft
Technical article

Documentation from DMARC.org explains that subdomains can inherit the DMARC policy of the parent domain, but proper alignment (SPF and DKIM) is crucial for DMARC to pass. Using different ESPs on the same subdomain can complicate DMARC alignment.

July 2021 - DMARC.org
Technical article

Documentation from AWS suggests that a best practice is to configure unique subdomains for different types of email traffic. This includes separating transactional email from marketing communications, especially when leveraging different ESPs for each.

January 2024 - AWS