How trustworthy are third party email validation tools for hard bounces in B2B email deployment?
Summary
What email marketers say9Marketer opinions
Email marketer from NeverBounce Blog explains that third-party email validation tools offer varying levels of accuracy. While they can identify invalid addresses, catch-all servers and temporary addresses may still pass validation, leading to potential bounces.
Email marketer from LeadGenius Blog responds that validation tools can help flag potentially problematic addresses, but human verification is often needed, especially for B2B data. They also suggest that regularly updating the list and prioritizing engagement are critical.
Email marketer from Reddit shares that email validation tools can help reduce hard bounces, but they are not perfect. They recommend using validation in conjunction with list hygiene practices and monitoring bounce rates closely.
Email marketer from Email Geeks shares that even if an email address is valid, factors like permission, relevance, and ISP/recipient blocking can affect deliverability.
Email marketer from Hubspot Blog shares that focusing on engagement metrics and removing unengaged subscribers is vital for improving deliverability. Email validation is a useful tool, but not a replacement for a strategic approach to email marketing.
Email marketer from Mailjet Blog explains that while email validation tools can improve list quality, they should be combined with other practices like double opt-in and regular list cleaning. The goal is to have not just valid, but also engaged subscribers.
Email marketer from Email Hippo Blog responds that third-party email verification tools are only as good as the data they have access to. Over time they become less trustworthy. They can reliably detect syntax errors and some inactive addresses, but advanced techniques are required to identify catch-all and role-based accounts accurately.
Email marketer from MarketingProfs Forum responds that when dealing with B2B lists, validation tools should be viewed as a starting point. They emphasize the importance of segmenting and engaging with the list actively to maintain deliverability.
Email marketer from ZeroBounce Blog shares that email validation tools are not foolproof and suggest that email validation tools cannot guarantee 100% accuracy due to the dynamic nature of email addresses and server configurations. They are a good tool, but not to be totally relied upon.
What the experts say7Expert opinions
Expert from Word to the Wise answers that email validation services can only verify if an email address exists; they cannot guarantee deliverability or indicate if the recipient wants to receive emails. Atkins emphasizes the importance of permission and engagement-based sending practices over relying solely on validation tools.
Expert from Email Geeks shares that many B2B domains use "catchall" addresses, leading to false positives in simple SMTP verification. Blocking during sending could indicate spam issues, not just unknown user problems.
Expert from Email Geeks explains that the ESP, IP, or domain might be blocked. A "valid" address does not guarantee deliverability without understanding the initial failure reason.
Expert from Email Geeks responds it is recommended to obtain detailed information about bounces from the ESP to gain better insight into the cause.
Expert from Email Geeks explains that mail can fail to deliver for numerous reasons, and a bad address is only one possibility.
Expert from Email Geeks explains that the ESP knows the most about your mail and why it failed to deliver. Before resending, understand and address the reason for failure.
Expert from Spam Resource explains that while email list verification services can help improve email hygiene, their effectiveness varies, and they are not a substitute for proper list management and permission practices. They suggest using these services cautiously and validating their results by observing actual bounce rates and engagement.
What the documentation says4Technical articles
Documentation from Microsoft explains that improving deliverability of email is a multi-faceted process requiring good email content and a strategy for keeping sending IPs off of any block lists. Maintaining recipient lists current and accurate is a key component.
Documentation from RFC Editor specifies that 5xx SMTP error codes indicate permanent failures. These should be treated as hard bounces, and the email address should be removed from the mailing list.
Documentation from AWS SES shares that implementing bounce handling is crucial for maintaining sender reputation. Hard bounces should be recorded and suppressed to prevent future delivery attempts. Also recommend the need for feedback loops to monitor bounce rates and ensure compliance with ISP requirements.
Documentation from Mailgun explains that SMTP error codes provide detailed reasons for bounces. Analyzing these codes can help differentiate between permanent (hard bounces) and temporary (soft bounces).