How to authenticate Aftership with am-sns.com to pass SPF and DKIM for DMARC?
Summary
What email marketers say9Marketer opinions
Email marketer from Reddit shares that a common error is incorrect CNAME record setup. They recommend double-checking the hostname and value provided by AfterShip and ensuring there are no typos when entering the records in your DNS settings. Also check it is not proxied.
Email marketer from StackOverflow explains the importance of the PTR record for dedicated IPs used with AfterShip. The PTR record should point the IP address back to your domain or a subdomain (e.g., mail.yourdomain.com) to establish a valid reverse DNS lookup.
Marketer from Email Geeks identifies am-sns.com as being related to Aftership and provides a link to Aftership's documentation for domain authentication.
Email marketer from AfterShip Forums suggests that if you are still facing issues, reach out to AfterShip support as they are the experts in their systems and will be able to diagnose the problem
Email marketer from EmailOnAcid suggests using a DMARC analyzer tool after setting up SPF and DKIM with AfterShip. These tools can help monitor DMARC reports and identify any authentication failures or misconfigurations that need to be addressed.
Email marketer from Mailjet describes using a subdomain (e.g., tracking.yourdomain.com) specifically for AfterShip's tracking links and email sending. This can help isolate the reputation of your main domain from any potential issues with AfterShip's email sending practices.
Email marketer from Shopify Community suggests that after adding the DNS records to verify the domain in Aftership, wait for DNS propagation to complete. This can take up to 48 hours, and emails might fail authentication until propagation is finished.
Email marketer from EmailGeeks Forum suggests contacting AfterShip support to confirm the exact IP addresses or domain names they use for sending emails. This information is crucial for correctly configuring your SPF and DKIM records.
Email marketer from GMass explains ensuring that your SPF record includes AfterShip's sending servers. The AfterShip documentation should provide the correct SPF include statement (e.g., include:servers.aftership.com) to add to your SPF record.
What the experts say5Expert opinions
Expert from Email Geeks explains that the domain am-sns.com appears to be something behind Cloudflare. Further investigation reveals a connection to SendGrid IPs, suggesting the domain is used for outbound mail by a service utilizing SendGrid.
Expert from Spam Resource warns that If AfterShip is using shared IPs, your email deliverability can be affected by the sending practices of other users on those IPs. They suggest monitoring your sending reputation and considering a dedicated IP if issues arise.
Expert from Spam Resource emphasizes that a valid reverse DNS (PTR record) is essential, especially when using a dedicated IP with a service like AfterShip. The PTR record should map the IP address back to a domain or subdomain under your control, and it must resolve correctly for email authentication to pass.
Expert from Word to the Wise advises that after implementing SPF, DKIM, and DMARC for AfterShip, closely monitor your DMARC reports to identify any authentication failures or configuration issues. These reports provide valuable insights into how your emails are being treated by receiving mail servers.
Expert from Email Geeks shares that am-sns.com failing for SPF and DMARC is expected because it basically doesn’t exist. He raises the question of why the user is even seeing DMARC reports for that domain.
What the documentation says3Technical articles
Documentation from AfterShip explains the steps to verify your sending domain for delivery notifications. This involves adding DNS records (TXT and CNAME) provided by AfterShip to your domain's DNS settings to confirm ownership and allow AfterShip to send emails on your behalf.
Documentation from AfterShip explains the importance of email authentication (SPF, DKIM, DMARC) for improving email deliverability. They provide guidance on how to set up these authentication methods for your sending domain within the AfterShip platform.
Documentation from AfterShip describes the option of using a dedicated IP address for sending emails, highlighting its benefits for reputation and deliverability. They explain how to configure the dedicated IP in your AfterShip account and set up the necessary DNS records, including PTR records.
Related resources0Resources
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