How severe is a SORBS listing impact on email delivery?

Summary

The severity of a SORBS listing's impact on email delivery is varied and generally less significant than in the past. Many sources suggest that it is not a major issue for B2C senders or has no noticeable impact. However, other sources state the impact depends on factors such as the recipient's email provider, the specific SORBS list the IP is on, the configuration of the receiving mail server, and the market (e.g., Denmark). While some organizations may rely heavily on SORBS data, others may consider it as only one factor among many. Being listed can indicate underlying deliverability issues. Experts agree it is less critical but can affect smaller providers or older systems. Proofpoint owns SORBS, impacting its implementation and data sharing.

Key findings

  • Varied Impact: The impact of SORBS listings varies based on several factors.
  • Decreased Significance: SORBS is less influential than it once was.
  • Dependent on Recipient: Impact depends on the recipient's email provider and their use of SORBS.
  • Market-Specific Impact: The severity depends on the geographic market.
  • Potential Underlying Issues: A SORBS listing can indicate underlying deliverability problems.
  • Proofpoint Influence: SORBS is now maintained by Proofpoint, affecting its data and implementation.
  • Listing Type Relevance: The specific SORBS list influences the severity.

Key considerations

  • Recipient's Email Provider: Consider the email providers used by your recipients to assess the impact.
  • Market Assessment: Understand the relevance of SORBS in your target market.
  • List Monitoring: Monitor your IP's status on SORBS lists.
  • Underlying Issue Resolution: Investigate and address underlying deliverability issues contributing to listings.
  • Review Policy: Familiarize yourself with Proofpoint's policies regarding SORBS.
  • Type of listing: Determine the listing type and follow remediation steps.

What email marketers say
14Marketer opinions

The severity of a SORBS listing's impact on email delivery is variable and generally less significant than it once was. While some sources claim minimal or no impact, others note potential deliverability issues, particularly with smaller ISPs, older spam filters, or specific markets like Denmark. A listing may also indicate underlying sender reputation or email configuration problems. The impact largely depends on the recipient's email provider, their reliance on SORBS, and the specific SORBS list in question. Newer email providers and spam filters are also more likely to ignore SORBS lookups.

Key opinions

  • Variable Impact: The impact of a SORBS listing varies depending on several factors.
  • Diminished Influence: SORBS is generally considered less influential than it used to be.
  • Market Dependent: Impact can vary depending on the geographic market and email provider.
  • Indicator of Issues: A SORBS listing may point to underlying deliverability problems.
  • Sender Reputation: SORBS listing affects sender reputation and deliverability.

Key considerations

  • Recipient's Email Provider: Consider the email providers used by your recipients, as some rely on SORBS more than others.
  • Specific SORBS List: The specific SORBS list you're on can affect the severity of the impact.
  • Market Relevance: Understand if your target market's email providers utilize SORBS in their spam filtering.
  • Underlying Issues: Investigate and address any potential underlying deliverability issues that may have led to the listing.
  • Monitor Deliverability: Closely monitor your email deliverability metrics to identify and address any problems caused by a SORBS listing.
Marketer view

Marketer from Email Geeks shares that if you're B2C they wouldn't expect it to be significant and it's fairly easy to delist from.

October 2022 - Email Geeks
Marketer view

Email marketer from EmailOnAcid Blog says that SORBS listing may affect some recipients but its impact has diminished. Being listed on other major blacklists, however, is more critical.

September 2021 - EmailOnAcid Blog
Marketer view

Email marketer from MXToolbox Knowledge Base explains that while SORBS was once a significant blacklist, its impact has decreased. However, being listed can still cause issues with smaller ISPs or those using older spam filters.

January 2022 - MXToolbox Knowledge Base
Marketer view

Email marketer from Senderscore shares that a SORBS listing impacts your sender reputation and can affect email deliverability to recipients using services that utilize the SORBS blacklist.

October 2023 - Senderscore.org
Marketer view

Marketer from Email Geeks explains it depends on your market, they know of two major web hosting companies in Denmark which use SORBS in their Spamassassin configuration. If you’re in that market a SORBS listing could result in ~20% of recipients not receiving e-mails from you.

September 2023 - Email Geeks
Marketer view

Email marketer from SparkPost Blog shares that SORBS is less influential now but a listing may indicate other underlying deliverability issues.

October 2024 - SparkPost Blog
Marketer view

Email marketer from StackOverflow shares that if a receiving mail server uses the SORBS blacklist, emails from a listed IP will likely be rejected or marked as spam.

July 2023 - StackOverflow
Marketer view

Marketer from Email Geeks shares they’ve seen SORBS listings be quoted back in reasons for blocks at Proofpoint (very rarely though)

March 2025 - Email Geeks
Marketer view

Email marketer from Mailjet explains a SORBS listing can cause emails to be blocked or sent to spam by email providers and servers that use SORBS as a reference for spam detection, though it may not always result in a significant impact.

February 2022 - Mailjet
Marketer view

Marketer from Email Geeks states that to their knowledge a SORBS listing never had any noticeable impact on delivery.

August 2023 - Email Geeks
Marketer view

Email marketer from Validity (formerly Return Path) details that a SORBS listing can have a variable impact on deliverability, primarily affecting deliverability to systems that still actively use the blacklist, and its significance can depend on the type of SORBS list and the recipient's email provider's filtering policies.

August 2022 - Validity
Marketer view

Email marketer from Email Deliverability Forum says that a SORBS listing's impact depends on the recipient's email provider. Some providers heavily rely on it, while others ignore it.

April 2022 - Email Deliverability Forum
Marketer view

Marketer from Email Geeks states there is no impact.

November 2024 - Email Geeks
Marketer view

Email marketer from Reddit says that a SORBS listing generally doesn't have a major impact on deliverability but it can lead to a message ending up in the junk folder.

August 2024 - Reddit

What the experts say
4Expert opinions

Experts generally agree that the impact of SORBS listings on email delivery has diminished over time, particularly with larger email providers. However, listings can still affect deliverability, especially for smaller providers or older systems that still rely on SORBS data. Being listed on a 'meaningful' SORBS list could indicate underlying sender issues. It's important to recognize that SORBS is now owned by Proofpoint, though their policies differ. Also, SORBS listings vary in type, with some being easily removed.

Key opinions

  • Diminished Importance: SORBS is less critical than it once was.
  • Impact on Smaller Providers: Smaller email providers and older systems are more likely to be affected.
  • Underlying Issues: A SORBS listing could signal potential sender problems.
  • Listing Type Matters: The specific type of SORBS listing affects its impact and potential for removal.
  • Proofpoint Ownership: Proofpoint owns SORBS, but their policies differ.

Key considerations

  • Provider Size: Assess the size and type of email providers your recipients use.
  • Monitoring: Continuously monitor your sender reputation and deliverability metrics.
  • Listing Investigation: If listed, promptly investigate the cause and work to resolve it.
  • List Type: Determine the type of SORBS listing and follow the appropriate removal process.
  • Underlying Problems: Address any underlying sending practices contributing to the listing.
Expert view

Expert from Word to the Wise explains that in 2023, SORBS is less important than it used to be, but a listing can still impact deliverability, especially for smaller email providers or older systems that rely on it. The severity depends on the specific SORBS list you are on.

August 2024 - Word to the Wise
Expert view

Expert from Word to the Wise shares that SORBS has a few different types of listings, some are bad data and can be removed very easily, some are dynamic IPs that should not send email anyway.

January 2022 - Word to the Wise
Expert view

Expert from Email Geeks shares that Proofpoint own SORBS, and do share a subset of the feeds but have wildly different policies, though.

February 2023 - Email Geeks
Expert view

Expert from Email Geeks shares that there is no impact but if you’re listed on the meaningful SORBS lists in 2020 it’s somewhat likely you’re doing something bad that will impact your delivery elsewhere, it is correlation rather than causation so you won’t see that impact change before/after the SORBS listing.

September 2021 - Email Geeks

What the documentation says
5Technical articles

The impact of a SORBS listing on email deliverability is highly variable. Documentation indicates that SORBS is now maintained by Proofpoint, and the specific SORBS list an IP is on, along with the configuration of the receiving mail server, significantly influences the outcome. While some organizations rely heavily on SORBS for spam filtering, others may use it as one factor among many. The weight given to SORBS data by various RBLs and receiving servers differs.

Key findings

  • Variable Impact: The severity of a SORBS listing is not uniform and depends on multiple factors.
  • Proofpoint Ownership: SORBS is now maintained by Proofpoint.
  • List Specificity: The specific SORBS list an IP is on is crucial.
  • Server Configuration: The configuration of the receiving mail server determines SORBS's influence.
  • Non-Definitive: A SORBS listing alone does not guarantee email blocking.

Key considerations

  • Monitor Listings: Regularly check if your IP is on any SORBS lists.
  • Investigate Listing: If listed, determine which SORBS list it is and its severity.
  • Server Configuration: Understand how receiving mail servers weigh SORBS in their spam filtering.
  • Reputation Management: Maintain a positive sender reputation to minimize the risk of being listed.
  • Remediation Efforts: If listed, follow the appropriate delisting procedures for the specific SORBS list.
Technical article

Documentation from BarracudaCentral indicates that they may use SORBS data as part of their spam filtering but a SORBS listing alone is not definitive for blocking email.

June 2022 - BarracudaCentral
Technical article

Documentation from Cisco Talos shares a SORBS listing can affect deliverability as Talos may incorporate the data to identify potentially malicious or spam-related email sources.

August 2021 - Cisco Talos
Technical article

Documentation from Spamhaus Project explains that SORBS is now maintained by Proofpoint, and the impact depends on the specific list you are on. Some lists are more heavily weighted than others.

June 2023 - Spamhaus Project
Technical article

Documentation from Proofpoint indicates that SORBS (now owned by Proofpoint) impacts email deliverability depending on the configuration of the receiving mail server and the specific SORBS list. Some organizations rely on it more than others.

October 2022 - Proofpoint
Technical article

Documentation from MultiRBL states that while they aggregate multiple RBLs, the impact of a specific SORBS listing will vary depending on how heavily each individual RBL is weighted by receiving mail servers.

November 2022 - MultiRBL.valli.org