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Summary
The collective responses indicate that sender score, while debated in its absolute importance, generally serves as a valuable indicator of IP and sender reputation, significantly impacting email deliverability. A good sender score (often cited as 90 or 95+) is associated with better inbox placement, whereas a consistently low score suggests deliverability issues. However, it's crucial to understand that sender score is one of many factors considered by ISPs. Its relevance can vary based on the recipients and spam traps/sensors used. Experts recommend proactively monitoring your sender score and maintaining best practices such as email authentication, low complaint rates, and clean mailing lists to ensure a healthy sending reputation and improve overall deliverability. It is also an indicator of trust with low scores leading to emails being filtered as spam. A Sender Score in the 70s, 80s, or 90s may signal deliverability problems. While flawed, Sender Score provides a relative ranking compared to other IPs.

Key findings

  • IP Reputation: Sender score serves as a valuable indicator of IP and sender reputation.
  • Deliverability Impact: Sender score significantly impacts email deliverability.
  • Good Score Threshold: A good sender score is often cited as 90 or 95+.
  • Low Score Indicator: A consistently low score suggests deliverability issues.
  • Multiple Factors: Sender score is one of many factors considered by ISPs.
  • Proactive Monitoring: Proactively monitor your sender score.
  • Email Authentication: Email authentication is a best practice for maintaining a healthy sending reputation.
  • Spam Traps & Complaints: Complaint rates and spam traps can affect sender score.
  • Low Score Signals: A Sender Score in the 70s, 80s, or 90s may signal deliverability problems.
  • Relative Ranking: While flawed, Sender Score provides a relative ranking compared to other IPs.

Key considerations

  • Recipient & Traps: Relevance can vary based on the recipients and spam traps/sensors used.
  • Overall Strategy: Sender score should be part of an overall email deliverability strategy.
  • Clean Lists: Maintaining clean mailing lists helps improve deliverability.
  • Reputation Building: Focus on building a positive sender reputation for long-term success.
  • Relative Performance: Useful for understanding relative performance.
What email marketers say
12 marketer opinions
The relevance of sender score to email deliverability is multifaceted. While opinions vary on its absolute importance, it's generally agreed that sender score acts as an indicator of IP reputation. A high sender score (typically 90 or 95+) is often associated with better deliverability, whereas a consistently low score can signal deliverability problems. However, sender score is just one of many factors ISPs consider, and its relevance can depend on the recipient base and the specific traps/sensors used. Proactive monitoring of sender score, coupled with best practices like email authentication, low complaint rates, and list hygiene, are recommended to maintain a healthy sending reputation.

Key opinions

  • Indicator: Sender score provides an indication of overall IP reputation.
  • Threshold: A score consistently below 90 may indicate deliverability issues.
  • Multiple Factors: Sender score is one of many factors ISPs use to determine deliverability.
  • Proactive Monitoring: Monitoring sender score helps identify and address deliverability issues.
  • Impact of Low Score: Consistently low sender scores can lead to emails being filtered as spam or blocked.
  • Correlation: A higher sender score generally correlates with better deliverability.
  • Indicator of Trust: Sender score is an indicator of trust, playing a vital role in reaching recipients.
  • Complaint Rates: Complaint rates and spam traps affect sender score.

Key considerations

  • Recipient Intersection: Relevance depends on the intersection of recipients and spam traps/sensors.
  • Best Practices: Maintaining a good sender score involves email authentication, low complaint rates, and list hygiene.
  • General Guide: Sender score should be used as a general guide alongside focusing on engagement and list hygiene.
  • Authentication: Email authentication is vital for maintain sender score.
Marketer view
Email marketer from Mailjet explains that maintaining a good sender score involves practices like authenticating email, keeping complaint rates low, and ensuring clean mailing lists to improve email deliverability.
24 Aug 2022 - Mailjet
Marketer view
Email marketer from Reddit explains that a consistently low sender score can lead to emails being filtered into spam folders or blocked entirely by ISPs, severely impacting deliverability.
18 Dec 2023 - Reddit
What the experts say
2 expert opinions
Experts from Word to the Wise suggest that Sender Score, although not a perfect metric, offers a valuable relative ranking compared to other IPs. A perfect score doesn't assure inbox placement, while a low score indicates underperformance relative to other senders. Furthermore, a Sender Score in the 70s, 80s, or 90s can signify existing deliverability problems, potentially causing loss of potential customers due to unnoticed reputation issues. Thus, Sender Score is a useful tool for understanding your relative performance and identifying possible hidden deliverability concerns.

Key opinions

  • Relative Ranking: Sender Score offers a relative ranking of your IP compared to others.
  • No Guarantee: A perfect Sender Score doesn't guarantee inbox placement.
  • Underperformance: A low Sender Score indicates you're doing worse than other senders.
  • Deliverability Problems: Sender Scores in the 70s, 80s, or 90s may signal hidden deliverability issues.
  • Customer Loss: Reputation issues related to Sender Score can lead to loss of potential customers.

Key considerations

  • Relative Performance: Use Sender Score to understand your relative email sending performance.
  • Hidden Problems: Be aware that Sender Score may reveal deliverability problems you're not aware of.
  • Reputation Impact: Recognize that Sender Score impacts your overall email sending reputation and can affect business outcomes.
Expert view
Expert from Word to the Wise explains that Sender Score, while flawed, provides a relative ranking compared to other IPs. A perfect Sender Score (100) doesn't guarantee inbox placement, and a low score means you're doing worse than other senders. It's useful for understanding relative performance.
7 Sep 2022 - Word to the Wise
Expert view
Expert from Word to the Wise shares that if you're getting a Sender Score in the 70s, 80s or 90s, you might be having deliverability problems you don't even know about. You could be missing out on potential customers because of reputation issues.
20 Sep 2023 - Word to the Wise
What the documentation says
4 technical articles
Documentation from Validity, Google Postmaster Tools, Microsoft, and Spamhaus indicates that sender reputation, which sender score measures, is crucial for email deliverability. Sender score is calculated based on factors like complaint rates and spam trap hits, influencing how mailbox providers handle your emails. A strong sender reputation is essential for ensuring messages reach recipients' inboxes, and improving sender reputation is key for better deliverability.

Key findings

  • Sender Reputation: Sender score is a measure of sender reputation.
  • Calculated Factors: It's calculated based on factors including complaint rates and spam trap hits.
  • Mailbox Provider Influence: It influences how mailbox providers treat your emails.
  • Key to Deliverability: Strong sender reputation is key to ensuring high email deliverability.

Key considerations

  • Monitor Score Factors: Monitor complaint rates and spam trap hits, as they affect sender score.
  • Improve Reputation: Focus on improving sender reputation to ensure messages reach inboxes.
  • Provider Treatment: Be aware that mailbox providers use sender reputation to evaluate your emails.
Technical article
Documentation from Google Postmaster Tools says that sender reputation is an important factor, and Google uses it to evaluate the quality of incoming email, which affects deliverability.
28 Mar 2025 - Google Postmaster Tools
Technical article
Documentation from Microsoft shares that sender reputation is key to ensuring your messages reach recipients' inboxes and provide guidance on improving your sender reputation.
24 Dec 2024 - Microsoft
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