Suped

How does Apple Mail Privacy Protection (MPP) affect the tracking of email opens and clicks, and how are machine opens categorized?

Summary

Apple Mail Privacy Protection (MPP) significantly disrupts email tracking by pre-loading emails, leading to inflated and unreliable open rates. This pre-loading masks IP addresses and limits device-specific data, hindering location-based targeting. While MPP affects open rates, click tracking remains largely unaffected. Categorizing MPP-driven opens is complex, as they are server-side fetches, not device-specific interactions. To mitigate these impacts, email marketers are advised to shift focus from open rates to engagement metrics like clicks, conversions, and website traffic. Emphasizing subscriber-centric data, enhancing data privacy, and utilizing preference centers and progressive profiling are crucial for future-proofing email marketing strategies in the post-MPP landscape.

Key findings

  • Inflated Open Rates: MPP causes inaccurate open rates due to automatic email pre-loading.
  • Limited Device/Location Data: MPP masks IP addresses, hindering location tracking and limiting device-specific data.
  • Clicks Unaffected: MPP does not directly affect click tracking as clicks are user-initiated.
  • Complex Machine Open Categorization: MPP-driven opens are HTTP fetches, making accurate device categorization challenging.

Key considerations

  • Shift to Engagement Metrics: Focus on clicks, conversions, and website traffic to gauge campaign effectiveness.
  • Emphasize Subscriber Data: Leverage subscriber-provided and zero-party data for better targeting.
  • Enhance Data Privacy: Prioritize data privacy practices to maintain trust and compliance.
  • Implement Preference Centers: Use preference centers for explicit user preferences and improved segmentation.
  • Re-evaluate Automation: Adapt automation based on metrics less affected by MPP, such as clicks and website activity

What email marketers say

12 marketer opinions

Apple's Mail Privacy Protection (MPP) significantly impacts email marketing by affecting the reliability of open rates due to pre-loading of emails. While MPP inflates open rates and complicates device/location tracking, it doesn't directly impact click tracking. Email marketers are advised to shift focus towards alternative engagement metrics (clicks, conversions, website traffic) and leverage subscriber-centric and owned data for improved targeting and campaign success. Understanding customer preferences and enhancing data privacy practices are key to adapting to the post-MPP landscape.

Key opinions

  • Open Rate Inflation: MPP inflates open rates by pre-loading emails, making this metric unreliable for gauging true engagement.
  • Device/Location Data Impact: MPP makes it more difficult to accurately determine device and location data based on opens.
  • Clicks Unaffected: MPP does not directly impact click tracking, as clicks are recorded upon user interaction with links.
  • Proxy Categorization Issues: Tools counting MPP machine opens as solely 'desktop' or 'mobile' are likely inaccurate, as these opens are server-side HTTP fetches.

Key considerations

  • Shift to Engagement Metrics: Focus on metrics like clicks, website visits, conversion rates, and social engagement to measure campaign success.
  • Leverage Subscriber Data: Emphasize subscriber-centric and owned data (zero/first-party data) to improve targeting and personalization.
  • Data Privacy: Enhance data privacy practices to build trust with subscribers in the evolving privacy landscape.
  • Re-evaluate Automation Triggers: Adjust automated email flows to be based on metrics other than open rates to ensure correct user journey.

Marketer view

Email marketer from Mailchimp explains that Apple's MPP impacts the reliability of open rates. Because Apple Mail will preload all emails, even if a user doesn't open them, it can inflate open rates and make it harder to gauge true engagement.

29 Jul 2024 - Mailchimp

Marketer view

Email marketer from HubSpot responds that marketers should focus more on other engagement metrics like clicks, website visits, and conversions to gauge campaign success. They also recommend segmenting and targeting based on these metrics.

9 Jan 2024 - HubSpot

What the experts say

5 expert opinions

Experts indicate that Apple Mail Privacy Protection (MPP) impacts email open tracking by pre-loading images through a proxy, thus inflating open rates and reducing their reliability. HTTP referer information doesn't explicitly categorize opens as mobile or desktop, leaving categorization to the tracking mechanism, resulting in a mix. MPP sanitizes headers, potentially limiting information to differentiate between mobile and desktop opens. While MPP primarily affects open rates, clicks remain largely unaffected as they originate from the user's browser. To mitigate MPP's impact, experts advise focusing on engagement metrics like clicks and purchases, adjusting automation triggers accordingly, and utilizing preference centers to gather explicit user preferences.

Key opinions

  • Impact on Open Rates: MPP inflates open rates due to pre-loading images via a proxy.
  • HTTP Referer Inconsistencies: HTTP referer info doesn't explicitly state mobile or desktop, requiring the tracking mechanism to categorize machine opens.
  • Header Sanitization: Apple proxy sanitizes headers, limiting the ability to differentiate between mobile and desktop opens.
  • Clicks Largely Unaffected: Clicks originate from the user's browser and are generally not affected by MPP.

Key considerations

  • Focus on Engagement Metrics: Prioritize engagement based on user actions like clicks and purchases over open rates.
  • Adjust Automation Triggers: Modify automation and triggers to rely on clicks and web activity instead of open rates.
  • Utilize Preference Centers: Implement preference centers to gather explicit user preferences and improve targeting.

Expert view

Expert from Email Geeks shares that the headers are sanitized by the apple proxy, so there may not be enough information to choose between mobile and desktop (unless you’re doing something fancy with css to track?). It might make sense for the service to categorize them in their own group, neither mobile nor desktop.

1 Oct 2022 - Email Geeks

Expert view

Expert from Email Geeks explains that clicks are going to come from the users browser rather than their MUA, so MPP won’t really affect them. Other privacy preserving proxies might well, though.

7 May 2024 - Email Geeks

What the documentation says

4 technical articles

Documentation indicates that Apple Mail Privacy Protection (MPP) significantly impacts email tracking by pre-loading emails, resulting in inflated open rates as emails are marked as opened even if the recipient doesn't interact with them. MPP masks IP addresses, hindering location-based targeting and limiting device-specific data. Consequently, documentation suggests shifting the focus from open rates to alternative engagement metrics such as clicks and conversions, and employing strategies like preference centers and progressive profiling for more accurate campaign measurement and targeting.

Key findings

  • Inflated Open Rates: MPP pre-loads emails, causing all emails to be counted as opened, regardless of user interaction.
  • IP Address Masking: MPP hides user's IP address, preventing accurate location tracking.
  • Limited Device Data: Device-specific data is restricted, impacting device-based campaign optimization.

Key considerations

  • Shift to Engagement Metrics: Prioritize clicks, conversions, and other engagement metrics over open rates.
  • Implement Preference Centers: Use preference centers to gather direct user preferences for improved targeting.
  • Employ Progressive Profiling: Utilize progressive profiling to collect user data gradually and ethically.

Technical article

Documentation from SparkPost responds that marketers need to shift their focus from open rates to clicks, conversions, and other engagement metrics to measure success. Implementing strategies like preference centers and progressive profiling is important.

7 Mar 2025 - SparkPost

Technical article

Documentation from Apple shares that Mail Privacy Protection hides a user's IP address so it can’t be linked to their other online activity or used to determine their location. It also prevents senders from seeing if they’ve opened their email.

30 Dec 2023 - Apple

Start improving your email deliverability today

Get a demo