How do I resolve SNDS issues with IPs already added to another account?

Email marketer from Email Marketing Forum suggests that if you're encountering issues after acquiring IPs, verify that your organization's details are correctly updated in the Whois database. This helps Microsoft accurately associate the IP with your account. Outdated information may lead to conflicts.

Marketer from Email Geeks explains that you cannot delete IPs in the feed until all of them are authorized again. Identify all unauthorized IPs (absent in the Access Control panel) and authorize them via the Request Access panel.

Email marketer from Quora shares that if an IP is incorrectly listed under another account, provide detailed information about your IP block's history and ownership to Microsoft's SNDS support. Include any documentation proving the transfer or purchase of the IP range to expedite the process.

Email marketer from StackOverflow advises that checking your reverse DNS (rDNS) records is critical, as incorrect or outdated records might be causing SNDS to misidentify the owner. Ensure rDNS is correctly set up with your current IP and domain information.

Marketer from Email Geeks explains that if IPs in your feed are no longer authorized in the Access Control panel, you can only view the corresponding feed. Authorize the missing IPs via the Request Access panel to regain manageability.

Email marketer from Reddit suggests checking your rDNS records and ensuring they are properly configured and match your domain. Inconsistencies in rDNS can cause SNDS to misattribute the IP to another entity. Update rDNS records with your hosting provider or network administrator and allow time for propagation.

Email marketer from Email Deliverability Blog suggests to verify that your feedback loop (FBL) setup is correctly configured. Ensure that you're properly authenticating your emails (SPF, DKIM, DMARC) and that your FBL is sending complaint data exclusively for your mail. Inconsistencies can cause SNDS to misattribute feedback.

Marketer from Email Geeks shares that if there is even one IP that is no longer authorized, you will not be able to manage the feed (only view it). Double-check that all IPs are authorized.

Email marketer from EmailGeek Forum shares that if you've inherited an IP address previously used by another sender, and it's causing SNDS issues, ensure your sending practices are compliant. Then, contact Microsoft SNDS support with proof of ownership of the IP range. They may require documentation to verify your claim before disassociating the IP from the previous account.

Marketer from Email Geeks explains that when you submit an IP for authorization, you should receive a list of mailboxes. Select a mailbox, and a confirmation message will be sent to complete the process. If you can't use this option or the confirmation message is not delivered, contact SNDS support.

Expert from Word to the Wise explains that discrepancies in SNDS data often arise from inaccurate or outdated IP registration information. Verify that your WHOIS records are up-to-date and correctly reflect your organization's ownership of the IP range. Discrepancies can cause Microsoft to misattribute the IP, leading to SNDS reporting issues. Correcting these records and contacting SNDS support are crucial steps.

Expert from Spam Resource explains that if you have inherited an IP range that is still associated with a previous owner in SNDS, the first step is to ensure you have clear documentation proving the transfer of ownership. Contact Microsoft SNDS support and provide this documentation to initiate the reassignment process. Be prepared to demonstrate that your sending practices align with Microsoft's policies.

Documentation from Microsoft SNDS Documentation clarifies that you must authorize the IP ranges you intend to monitor in SNDS. If the IPs are already authorized under another account, follow the IP removal process after verifying non-usage. Contact support with proof of ownership if issues persist.

Documentation from Microsoft SNDS Documentation notes that you must adhere to Microsoft's privacy policies and usage guidelines when using SNDS. Improper usage or attempts to bypass security measures can lead to access restrictions and may complicate IP ownership disputes.

Documentation from Microsoft SNDS Documentation explains that SNDS provides data related to your IP's reputation based on Hotmail/Outlook.com user complaints. If an IP is showing as being used by another account, it might reflect historical data and may require a reputation reset or direct intervention from Microsoft after verifying ownership.

Documentation from Microsoft SNDS Documentation explains that to remove an IP address, you must first ensure it is no longer sending mail. After confirming this, you can attempt to remove the IP via the SNDS interface. If the IP is still associated with another account, you may need to contact Microsoft support directly for assistance.