How do email senders get on Spamassassin whitelists and is there an application process?

Summary

The overwhelming consensus from experts, email marketers, and SpamAssassin documentation is that there is no direct application process for getting on a SpamAssassin whitelist. Inclusion is rare, generally driven by SpamAssassin committers to address false positives for senders known for legitimate email ('ham'), not spam. The focus should be on demonstrating strong email practices, proper authentication (SPF, DKIM, DMARC), building a good sender reputation, list hygiene, and engaging your audience, rather than trying to proactively get whitelisted. cPanel offers options for custom whitelisting at the user level, but this bypasses SpamAssassin filtering specifically for those accounts, and doesn't impact the overall SpamAssassin ruleset.

Key findings

  • No Direct Application Process: Senders cannot directly apply to be added to the SpamAssassin whitelist. It is maintained by committers based on their observations.
  • Reputation-Based Inclusion: Whitelisting is intended to correct false positives, not as an endorsement or reward for good sending practices. A strong sender reputation is implicitly required.
  • Focus on Best Practices: Prioritize email authentication (SPF, DKIM, DMARC), list hygiene (double opt-in, removing unengaged subscribers), and providing wanted, valuable content.
  • Limited Impact of Whitelisting: The SpamAssassin whitelist is more for core filtering needs, and not a widely used solution by most mailbox providers.
  • cPanel offers Custom Whitelisting: cPanel users are able to define custom whitelisting rules at their user-level account to bypass SpamAssassin filtering.

Key considerations

  • Email Authentication (SPF, DKIM, DMARC): Implement SPF, DKIM, and DMARC to authenticate your email and improve deliverability. Ensure records are properly configured.
  • Sender Reputation: Maintain a positive sender reputation by avoiding spam traps, managing bounces, and consistently sending engaging content.
  • List Management and Hygiene: Use double opt-in, regularly clean your email lists, and segment your audience to increase engagement and reduce bounce rates.
  • Content Relevance and Value: Send content that recipients want and find valuable to reduce spam complaints and increase engagement.
  • Gradual Volume Increase: Warm-up new IPs or domains by gradually increasing sending volume to establish a good reputation with ISPs.
  • Feedback Loops: Implement feedback loops with ISPs to receive reports about spam complaints, allowing for prompt action.

What email marketers say
7Marketer opinions

The consensus across various email marketers and SpamAssassin contributors is that there's no direct application process to get onto SpamAssassin whitelists. Instead, inclusion is rare, proactive application isn't possible, and it's primarily driven by SpamAssassin committers identifying senders with a proven history of sending valuable, non-spam emails. Focus should be on demonstrating strong email practices, authentication (SPF, DKIM, DMARC), building a good sender reputation, and engaging in responsible list management.

Key opinions

  • No Direct Application: There is no process to directly apply for SpamAssassin whitelisting. Inclusion is at the discretion of SpamAssassin committers.
  • Reputation Matters: SpamAssassin whitelists are based on observed reputation and positive user feedback, not a formal application process.
  • Focus on Best Practices: Prioritize proper email authentication (SPF, DKIM, DMARC) and maintain a good sender reputation rather than trying to get whitelisted.
  • Build Reputation Gradually: Start with a small volume of emails and gradually increase it to establish a positive sending history with ISPs.
  • List Hygiene: Employ double opt-in, regularly clean your lists to remove inactive contacts, and segment your audience for more relevant messaging.

Key considerations

  • Authentication: Implement SPF, DKIM, and DMARC to authenticate your email and improve deliverability.
  • Sender Reputation: Maintain a positive sender reputation by avoiding spam traps, using engaged subscribers, and sending relevant content.
  • Engagement: Focus on sending wanted mail and engaging your audience to maintain high open rates and click-through rates.
  • List Management: Practice good list hygiene by removing unengaged subscribers and preventing bounces.
  • Gradual Warm-up: Warm-up new IPs by gradually increasing sending volume to establish a positive reputation with ISPs.
Marketer view

Email marketer from Stack Overflow explains that you cannot directly apply to get onto the SpamAssassin whitelist. These lists are maintained by the SA community and are based on observed reputation and widespread positive user feedback. Focus on email best practices.

July 2022 - Stack Overflow
Marketer view

Email marketer from Reddit shares that you can't directly request whitelisting, and that it's better to focus on proper email authentication (SPF, DKIM, DMARC) and maintaining a good sender reputation, rather than trying to get whitelisted.

April 2023 - Reddit
Marketer view

Email marketer from Email Provider Forum explains that you should build reputation first. Starting with small volume and gradually increasing it to establish a positive sending history.

October 2022 - Email Provider Forum
Marketer view

Email marketer from Email Geeks thinks that SpamAsssassin simply added a list of known domains there as a basic configuration (/example) and that the administrator is able to add more domains to those lists they need.

December 2023 - Email Geeks
Marketer view

Email marketer from Mailjet advises using double opt-in to ensure engaged subscribers, cleaning your lists regularly to remove inactive contacts, and segmenting your audience for more relevant messaging.

December 2022 - Mailjet
Marketer view

Email marketer from Email Geeks shares the answer he received from a Spamassassin committer: There is no process by which a sender can proactively apply for addition. Entries are added rarely by a committer when they see a need due to false positives from senders known to send valuable "ham" and no spam.

April 2022 - Email Geeks
Marketer view

Email marketer from SendPulse recommends gradually increasing sending volume to build a positive reputation with ISPs. This includes starting with your most engaged users and monitoring your sending reputation.

April 2023 - SendPulse

What the experts say
4Expert opinions

Experts generally agree that getting on a SpamAssassin whitelist isn't a straightforward process of application. Instead, SpamAssassin primarily uses it to manage false positives from well-known senders and relies on evaluating reputation signals. Emphasis is placed on proactive measures like sending wanted mail, practicing good list hygiene, and ensuring proper email authentication as more effective strategies for improving deliverability than directly pursuing whitelisting.

Key opinions

  • No Direct Application: There is no direct process to apply for a SpamAssassin whitelist.
  • Reputation-Based: SpamAssassin focuses on evaluating reputation signals and adjusting scoring.
  • False Positive Management: The whitelist primarily addresses false positive complaints from well-known senders.
  • Alternative Strategies: Focus on sending wanted mail, practicing good list hygiene, and authenticating emails instead of chasing whitelists.

Key considerations

  • Engage with SpamAssassin: While not guaranteeing whitelisting, engaging with the SpamAssassin community might provide insights.
  • Good List Hygiene: Maintain clean email lists by removing unengaged subscribers and properly handling bounces.
  • Email Authentication: Implement SPF, DKIM, and DMARC to authenticate your email and improve deliverability.
  • Desired Mail: Ensure that recipients want to receive your mail by using opt-in methods and providing valuable content.
Expert view

Expert from Email Geeks suggests engaging with the Spamassassin folks and mentions that smaller senders might not be considered for the whitelist.

March 2023 - Email Geeks
Expert view

Expert from Email Geeks explains that SpamAssassin's whitelist is mainly to avoid dealing with false positive complaints about mail from well-known senders.

July 2021 - Email Geeks
Expert view

Expert from Word to the Wise emphasizes focusing on sending wanted mail, using good list hygiene, and properly authenticating your email. This provides better deliverability than chasing specific whitelists.

January 2025 - Word to the Wise
Expert view

Expert from SpamResource explains that SpamAssassin's approach is more about evaluating reputation signals and adjusting scoring accordingly. Getting on a specific 'whitelist' in SpamAssassin isn't a direct process an email sender can initiate.

September 2024 - SpamResource

What the documentation says
6Technical articles

The documentation indicates that direct inclusion in the SpamAssassin whitelist is uncommon and not a simple application process. It's primarily used to correct false positives for senders deemed to send only legitimate emails. Maintaining a clean IP reputation through feedback loops, bounce management, and email authentication is crucial. Implementing SPF, DKIM, and DMARC is essential for validating email authenticity and protecting against spoofing. cPanel allows for custom whitelisting to bypass SpamAssassin filtering for specific senders.

Key findings

  • Limited Whitelisting: SpamAssassin whitelisting is rare and used mainly to correct false positives, not as a general endorsement.
  • Authentication is Key: SPF, DKIM, and DMARC are critical for validating email authenticity and protecting against spoofing.
  • Reputation Matters: Maintaining a clean IP reputation is crucial to avoid blacklisting.
  • Custom Whitelisting Possible: cPanel allows users to create custom whitelisting rules to bypass SpamAssassin filtering.

Key considerations

  • SPF Implementation: Ensure SPF records accurately list authorized mail servers for your domain.
  • DKIM Signing: Implement DKIM signing to associate a domain name with email messages and verify their authenticity.
  • DMARC Policy: Configure DMARC to instruct email receivers on how to handle messages that fail SPF and DKIM checks.
  • Feedback Loops: Implement feedback loops to receive reports from ISPs about spam complaints.
  • Bounce Management: Manage bounces effectively to remove invalid email addresses from your list.
Technical article

Documentation from RFC-Editor explains that DMARC (Domain-based Message Authentication, Reporting & Conformance) allows senders to indicate that their emails are protected by SPF and DKIM, and tells receivers what to do if neither of those authentication methods passes – such as reject the message.

November 2024 - RFC-Editor
Technical article

Documentation from Apache SpamAssassin Wiki explains that the whitelist is intended for sites that are believed to send only legitimate emails. It's not a general "good sender" list, but a means to correct false positives. Adding domains is rare and generally done by committers.

August 2023 - Apache SpamAssassin Wiki
Technical article

Documentation from openspf.org explains that SPF (Sender Policy Framework) is an email authentication method designed to prevent spammers from forging the 'From' address in your emails. It allows domain owners to specify which mail servers are authorized to send email on behalf of their domain.

October 2023 - openspf.org
Technical article

Documentation from cPanel explains how to create custom whitelist rules directly within cPanel's interface and explains that this approach adds an exception rule to bypass SpamAssassin filtering for specific senders or domains.

July 2024 - cPanel
Technical article

Documentation from Spamhaus explains the best practices for maintaining a clean IP reputation and avoiding being blacklisted. It advises senders to implement feedback loops, manage bounces, and authenticate their email.

February 2024 - Spamhaus
Technical article

Documentation from DKIM.org explains that DKIM (DomainKeys Identified Mail) provides a method for validating the authenticity of email messages by associating a domain name with a message. It uses cryptographic signatures to verify that a message was sent by an authorized mail server.

March 2025 - DKIM.org