How can I stop a relentless spammer who switches domains and sends via Google Workspace?
Summary
What email marketers say12Marketer opinions
Email marketer from Email Marketing Tips Blog answers that unsubscribing from unwanted email lists can significantly reduce the amount of spam you receive. Use the unsubscribe link at the bottom of the email.
Email marketer from Reddit explains to report the phishing attempt. Forward the email as an attachment to Google at `abuse@google.com`. This helps Google to learn and improve their spam filters.
Marketer from Email Geeks suggests the platform looks like Snov .io.
Email marketer from EmailOnAcid explains to utilize a dedicated IP address for sending emails, as it can help maintain a good sender reputation and avoid being associated with shared IP addresses used by spammers.
Marketer from Email Geeks suggests that if the message headers are provided, they can likely identify the ESP and a complaint could be filed.
Email deliverability consultant from Deliverability Blog shares that using DMARC records helps protect your domain from being spoofed by spammers, preventing them from using your domain to send spam emails.
Marketer from Email Geeks explains that they reported the sender to Google since they were sending the spam via Google Workspace.
Email marketer from Reddit shares that creating filters in Gmail can automatically delete or mark as spam emails from specific senders or domains. This can be useful when dealing with a persistent spammer.
Email marketer from Quora responds to report spam emails to Google. In Gmail, you can click the 'Report spam' button to help Google identify and block similar emails in the future.
Email marketer from Medium explains the importance of reviewing privacy settings in email accounts. TechSavvy suggests turning off read receipts and disabling automatic image loading to protect your privacy.
Email marketer from EmailToolTester shares the use of a temporary email address, especially when signing up for something new, can shield your primary account from potential spam.
Email marketer from StackExchange suggests utilizing wildcards in Gmail filters to block emails from a domain. For example, if the spammer is using multiple addresses within a domain, creating a filter for '*@example.com' can block all emails from that domain.
What the experts say4Expert opinions
Expert from Email Geeks suggests blocking the spam and reporting abuse to namecheap.
Expert from Spam Resource explains that when dealing with spammers who constantly change domains, IP addresses, and content, a multi-layered approach is necessary. This includes using advanced filtering techniques, continuously updating blocklists, and employing machine learning to identify and block new patterns. Reporting the activity to Google Workspace is also crucial.
Expert from Email Geeks says since the spam is hosted on AWS, it will be difficult to get them to take action.
Expert from Wording to the Wise (Laura Atkins) emphasizes the importance of tracking and reporting spam, especially those that spoof sender addresses or use compromised accounts. Reporting these incidents to abuse desks and Google can help improve overall spam detection and prevention.
What the documentation says3Technical articles
Documentation from Google Workspace Admin Help explains that you can block a sender in Gmail. Open the message from the sender, click the three dots in the top right corner, and select 'Block [Sender]'.
Documentation from Google Workspace Admin Help explains how to create email filters to automatically manage incoming emails. Admins can set up rules based on sender, recipient, subject, or keywords to either delete, label, forward, or mark messages as spam.
Documentation from Google Safety Center explains to be cautious of suspicious emails. Don't click links or download attachments from unknown senders. Always verify the sender's email address and report phishing attempts.