Do images in emails affect deliverability?

Summary

While one expert claims images don't impact deliverability, the consensus is that images indirectly affect it. Large, unoptimized images slow loading times, leading to poor user experience and increased spam flagging. Proper image optimization (compression, format), balanced text-to-image ratio, alt text, and reputable hosting are essential for good deliverability. Poor design, including excessive or poorly-optimized images, can also negatively impact deliverability. Documentation from Google, Microsoft, and HubSpot stresses the importance of image optimization.

Key findings

  • Image Size & Loading: Large image sizes increase loading times, negatively affecting user experience and engagement.
  • Optimization is Key: Optimizing images (compression, format, alt text) is crucial for deliverability and accessibility.
  • Text-to-Image Balance: Maintaining a healthy text-to-image ratio helps prevent spam flagging.
  • Hosting Matters: Using reputable image hosting (CDNs, ESPs) is important for deliverability.
  • Design Affects Deliverability: Poorly designed emails, especially with unoptimized images, increase spam risk.
  • Image Blocking Impact: Image blocking impacts rendering, therefore alt text is important.

Key considerations

  • Compress Images: Reduce image file sizes to improve loading times and deliverability.
  • Choose Proper Format: Use appropriate file formats (JPEG for photos, PNG for graphics) to optimize image quality and size.
  • Add Alt Text: Include descriptive alt text for accessibility and context when images are blocked.
  • Balance Text and Images: Ensure a healthy text-to-image ratio to avoid spam filters.
  • Select Reputable Hosting: Use reliable image hosting services to prevent deliverability issues.
  • Design for Deliverability: Design emails with deliverability in mind, avoiding excessive or poorly optimized images.
  • Check rendering with image blocking: Check that an email still makes sense when images are blocked so that if images fail to load it still makes sense and gets your message accross.

What email marketers say
11Marketer opinions

While images themselves may not directly cause deliverability issues, their size, optimization, and usage significantly impact email deliverability. Large image file sizes increase loading times, which can lead to lower engagement and potential spam filtering. Image blocking by email clients can also affect how messages are displayed. Therefore, optimizing images through compression, proper formatting (JPEG/PNG), and the inclusion of alt text is crucial. Maintaining a healthy text-to-image ratio and hosting images on reputable servers further contributes to improved deliverability.

Key opinions

  • Image Size Matters: Large image file sizes can slow loading times, negatively impacting engagement and potentially leading to emails being flagged as spam.
  • Optimization is Crucial: Compressing images, using appropriate file formats (JPEG/PNG), and adding alt text are essential for optimizing images for email.
  • Text-to-Image Ratio: Maintaining a balanced text-to-image ratio is important; too few text with many images can trigger spam filters.
  • Image Hosting: Hosting images on reputable servers or CDNs is crucial, as poor hosting can lead to blacklisting and affect deliverability.
  • Image Blocking: Image blocking affects display, so alt text usage to provide context where images dont render is an important consideration

Key considerations

  • Optimize Image Sizes: Reduce image file sizes to minimize loading times and improve user experience.
  • Use Appropriate File Formats: Select the correct file format (JPEG for photos, PNG for graphics) to optimize image quality and size.
  • Include Alt Text: Add descriptive alt text to images to provide context when images are blocked or fail to load.
  • Balance Text and Images: Ensure a healthy text-to-image ratio to avoid triggering spam filters.
  • Reputable Hosting: Host images on reliable servers or CDNs to prevent deliverability issues.
  • Check rendering with image blocking: Check that an email still makes sense when images are blocked so that if images fail to load it still makes sense and gets your message accross.
Marketer view

Email marketer on an Email Marketing Forum mentions that hosting images on a reputable server is important as poor image hosting can indirectly affect deliverability if the server is blacklisted. They recommend using reliable CDNs or ESPs for image hosting.

January 2022 - Email Marketing Forum
Marketer view

Email marketer on Quora says an imbalance between text and images, especially with too little text, can flag emails as spam. It's important to maintain a healthy text-to-image ratio.

September 2021 - Quora
Marketer view

Email marketer from Campaign Monitor advises using images strategically and sparingly, as well as making sure to optimise image size to ensure that image heavy emails do not impact deliverability.

May 2022 - Campaign Monitor
Marketer view

Email marketer from Email Geeks shares advice to compress images, include alt text, and minimize image usage, suggesting that image weight might still matter for some corporate mail servers and heavier images affect deliverability.

July 2024 - Email Geeks
Marketer view

Email marketer on Reddit responds that very large images can contribute to deliverability problems by slowing down loading times and potentially triggering spam filters. Optimizing and compressing images is crucial.

February 2023 - Reddit
Marketer view

Email marketer from Sendinblue explains that the size of images can affect email loading times, and slow loading times can lead to lower engagement rates, which can indirectly affect deliverability. They recommend optimizing images for web use.

February 2024 - Sendinblue
Marketer view

Email marketer from Litmus shares how image blocking in email clients can affect the display of emails, potentially reducing engagement if important information is conveyed through images alone. They recommend using alt text and ensuring emails are readable even with images disabled.

November 2024 - Litmus
Marketer view

Email marketer from ActiveCampaign shares guidance on designing emails with deliverability in mind, recommending using a balance of text and images, and ensuring that images are optimized for web viewing to avoid triggering spam filters.

May 2021 - ActiveCampaign
Marketer view

Email marketer on StackExchange notes that using background images heavily can sometimes trigger spam filters, particularly if the text-to-image ratio is low. They suggest using background images sparingly and ensuring sufficient text content.

July 2022 - StackExchange
Marketer view

Email marketer from Email on Acid stresses the importance of optimizing images for email by compressing them, using appropriate file formats (JPEG for photos, PNG for graphics), and adding alt text. Optimizing images will reduce email size and improve deliverability.

February 2024 - Email on Acid
Marketer view

Email marketer from Mailjet explains that while images themselves don't directly cause deliverability issues, large image file sizes can negatively impact loading times and user experience, indirectly affecting engagement and potentially deliverability. Optimizing images is recommended.

October 2021 - Mailjet

What the experts say
3Expert opinions

The impact of images on email deliverability is nuanced. One expert states that images do not impact deliverability. However, other experts suggest that while images themselves are not directly flagged as spam, excessive or large images and poorly designed emails with unoptimized images can negatively affect deliverability. Optimization and maintaining a balanced text-to-image ratio are recommended.

Key opinions

  • Conflicting Views: Opinions vary on whether images directly impact deliverability.
  • Optimization Matters: Large, unoptimized images can contribute to deliverability issues by slowing down loading times and potentially triggering spam filters.
  • Design Impacts: Poorly designed emails with unbalanced text-to-image ratios can be flagged as spam.

Key considerations

  • Optimize Images: Ensure images are optimized for web use to reduce file size and loading times.
  • Balance Text and Images: Maintain a healthy text-to-image ratio to avoid triggering spam filters.
  • Consider Email Design: Design emails with deliverability in mind, ensuring that images are not excessive or poorly placed.
Expert view

Expert from Word to the Wise explains that poorly designed emails can be flagged as spam, including emails with large images that have not been optimised which slow loading times. Laura recommends optimising images and balancing them with enough text.

September 2021 - Word to the Wise
Expert view

Expert from Spam Resource explains that while images themselves aren't directly flagged as spam, using excessive or large images can negatively impact deliverability. They recommend optimizing images and maintaining a good text-to-image ratio.

February 2023 - Spam Resource
Expert view

Expert from Email Geeks explains that images do not impact email deliverability.

March 2021 - Email Geeks

What the documentation says
4Technical articles

Documentation from Google, Microsoft, Mozilla, and HubSpot highlights the importance of image optimization for email deliverability and user experience. Large images can contribute to emails being flagged as spam and can negatively affect loading times, which in turn can harm subscriber engagement. Using alt text for accessibility and following image guidelines for optimal viewing are also crucial.

Key findings

  • Large Images = Spam Risk: Large image file sizes can increase the likelihood of emails being flagged as spam by Gmail.
  • Image Optimization Improves UX: Optimizing images reduces loading times, improving the overall subscriber experience.
  • Alt Text Enhances Accessibility: Using alt text for images ensures accessibility for users who cannot see them, and improves the experience if images fail to load.
  • Adherence to Guidelines: Following image guidelines ensures optimal viewing in email clients and prevents rendering issues.

Key considerations

  • Compress Images: Reduce image file sizes through compression to improve loading times and deliverability.
  • Size Images Appropriately: Ensure images are appropriately sized for email viewing to avoid rendering issues.
  • Use Alt Text: Always include descriptive alt text for images to provide context and accessibility.
  • Follow Image Guidelines: Adhere to image guidelines and best practices to ensure optimal viewing in various email clients.
Technical article

Documentation from HubSpot Support advises on best practices for improving email deliverability, including image optimisation. They emphasize reducing image file sizes, as large images can lead to longer loading times and a poor subscriber experience, both of which can negatively affect deliverability.

March 2023 - HubSpot
Technical article

Documentation from Mozilla Developer Network emphasizes the importance of alt text for images to provide accessibility for users who can't see them, and to ensure a usable experience if images are not loading. While not directly about deliverability, using alt text is a best practice for accessible emails.

August 2024 - Mozilla Developer Network
Technical article

Documentation from Google Workspace Admin Help advises optimizing images by compressing them and ensuring they are appropriately sized to improve Gmail deliverability. Large images can contribute to emails being flagged as spam.

September 2022 - Google Workspace Admin Help
Technical article

Documentation from Microsoft Learn outlines the image requirements for optimal viewing in Outlook, including considerations for image size and format. Although it doesn't directly address deliverability, it implies that adhering to these guidelines can prevent rendering issues that might impact user experience.

May 2022 - Microsoft Learn